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+--- Thread: OnePlus 6T (/Thread-OnePlus-6T)
OnePlus 6T - DTMHibbert - 02-02-2019
Hi guys,
so ive been searching ebay for some serials and came across a OnePlus 6T 256GB model with full imei and serial numbers plus i generated a POP from amazon uk.
Been on the phone to customer service using the excuse of the battery exploded while charging - initially there were adamant they want the phone back or at the very least pictures but i kept going and i think i maybe onto a winner with this, will keep everyone updated if they send a replacement.
Thanks
RE: OnePlus 6T - mothered - 02-02-2019
Quote: initially there were adamant they want the phone back or at the very least pictures but i kept going and i think i maybe onto a winner with this
As a matter of Interest, what did you keep responding with?
RE: OnePlus 6T - DTMHibbert - 02-02-2019
(02-02-2019, 03:29 AM)mothered Wrote:Quote: initially there were adamant they want the phone back or at the very least pictures but i kept going and i think i maybe onto a winner with this
As a matter of Interest, what did you keep responding with?
Kept responding by saying I dont have the device I had to get rid of it in fear of it catching on fire... had to think of my family and my property, ended up speaking to two supervisors and finally they asked me for all the information pop and serials/ imei, just wanting for an email hopefully explaining the replacement is on its way.
RE: OnePlus 6T - mothered - 02-02-2019
(02-02-2019, 10:51 AM)DTMHibbert Wrote:(02-02-2019, 03:29 AM)mothered Wrote:Quote: initially there were adamant they want the phone back or at the very least pictures but i kept going and i think i maybe onto a winner with this
As a matter of Interest, what did you keep responding with?
Kept responding by saying I dont have the device I had to get rid of it in fear of it catching on fire... had to think of my family and my property, ended up speaking to two supervisors and finally they asked me for all the information pop and serials/ imei, just wanting for an email hopefully explaining the replacement is on its way.
When you put safety as part of the equation, the majority of companies take It quite seriously. Persistence (as with your case), also plays a significant role In the successful outcome.
I shall periodically check this thread for the result.
Good luck.
RE: OnePlus 6T - optimus9010 - 04-20-2019
soo any update as to what happened??
RE: OnePlus 6T - mothered - 04-21-2019
(04-20-2019, 04:44 PM)gojin54 Wrote: soo any update as to what happened??
I was about to ask the same question.
I'm eager to read further developments (If any).
RE: OnePlus 6T - Thanu - 04-21-2019
I've also heard that you can order the phone, and I believe you don't have to sign for it, you can just say it didn't arrive and get another/refund and then charge back on paypal.
RE: OnePlus 6T - maquini - 04-21-2019
(04-21-2019, 06:12 AM)Thanu Wrote: I've also heard that you can order the phone, and I believe you don't have to sign for it, you can just say it didn't arrive and get another/refund and then charge back on paypal.
Do they reply on paypal? Some people report that you need a dhl statement about dna
RE: OnePlus 6T - Thanu - 04-22-2019
(04-21-2019, 06:19 PM)maquini Wrote:(04-21-2019, 06:12 AM)Thanu Wrote: I've also heard that you can order the phone, and I believe you don't have to sign for it, you can just say it didn't arrive and get another/refund and then charge back on paypal.
Do they reply on paypal? Some people report that you need a dhl statement about dna
I don't think so, that's why they were able to chargeback the money the paid for the phone.