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Trouble With Amazon SE - Said Item Is Broken - Printable Version

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Trouble With Amazon SE - Said Item Is Broken - manlikeferg - 01-19-2019

Hello , i am trying to SE an item on amazon UK worth ~ £300 . I agree i probably chose the worst route to SE'ing out of pure inexperience but i guess we gotta start somewhere. Ive said the item is broken and have spoken on phone and in chat to about 4 different reps in an attempt to get refund without return ( ive used almost every excuse i can think of as to why i cant send the item back ) but had 0 luck . Do you guys have any suggestions or should i swallow the bullet and return them, to try a new and improved SE next time . Appreciate help !


RE: Trouble With Amazon SE - Said Item Is Broken - mothered - 01-19-2019

First and foremost, what's the Item you're SEing?


RE: Trouble With Amazon SE - Said Item Is Broken - manlikeferg - 01-19-2019

(01-19-2019, 03:28 AM)mothered Wrote: First and foremost, what's the Item you're SEing?

a pair of BOSE headphones


RE: Trouble With Amazon SE - Said Item Is Broken - mothered - 01-19-2019

(01-19-2019, 01:28 PM)manlikeferg Wrote:
(01-19-2019, 03:28 AM)mothered Wrote: First and foremost, what's the Item you're SEing?

a pair of BOSE headphones

Make/model?

The exactness of the Item plays a major role In SEing.


RE: Trouble With Amazon SE - Said Item Is Broken - manlikeferg - 01-19-2019

(01-19-2019, 03:04 PM)mothered Wrote:
(01-19-2019, 01:28 PM)manlikeferg Wrote:
(01-19-2019, 03:28 AM)mothered Wrote: First and foremost, what's the Item you're SEing?

a pair of BOSE headphones

Make/model?

The exactness of the Item plays a major role In SEing.
They are " Bose QC 35 ii - Black " £329


RE: Trouble With Amazon SE - Said Item Is Broken - pellethunter - 01-19-2019

Send them back and box them. They have you on record multiple times saying you've received them.


RE: Trouble With Amazon SE - Said Item Is Broken - manlikeferg - 01-19-2019

(01-19-2019, 09:04 PM)pellethunter Wrote: Send them back and box them. They have you on record multiple times saying you've received them.

do you mean send them back an empty box ( boxing method ) or just send the actual headphones back ?


RE: Trouble With Amazon SE - Said Item Is Broken - manlikeferg - 01-21-2019

(01-19-2019, 07:49 PM)manlikeferg Wrote:
(01-19-2019, 03:04 PM)mothered Wrote:
(01-19-2019, 01:28 PM)manlikeferg Wrote: a pair of BOSE headphones

Make/model?

The exactness of the Item plays a major role In SEing.
They are " Bose QC 35 ii - Black " £329

@mothered


RE: Trouble With Amazon SE - Said Item Is Broken - mothered - 01-21-2019

(01-21-2019, 01:45 PM)manlikeferg Wrote:
(01-19-2019, 07:49 PM)manlikeferg Wrote:
(01-19-2019, 03:04 PM)mothered Wrote: Make/model?

The exactness of the Item plays a major role In SEing.
They are " Bose QC 35 ii - Black " £329

@mothered

The Bose QC 35 II only weighs 240 grams, so boxing them wouldn't be a problem.

A little extra packing will make up the weight difference.