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+--- Thread: surface book/pro refund (/Thread-surface-book-pro-refund)
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surface book/pro refund - mo25 - 01-13-2019
Fairly new to SEing and wanted to purchase a top of the line surface book or pro from the MS store and wanted to know which SEing method works best with them? I have heard that pp dispute is currently the best way to go about it but wasn't sure.
RE: surface book/pro refund - YoBigTime - 01-13-2019
I am also interested in knowing this.
How about saying the good old Did Not Arrive ?
RE: surface book/pro refund - mo25 - 01-13-2019
(01-13-2019, 10:26 AM)YoBigTime Wrote: I am also interested in knowing this.
How about saying the good old Did Not Arrive ?
From what I remember they do carrier investigation and ask for PR. This might have changed, i'm not sure.
RE: surface book/pro refund - YoBigTime - 01-13-2019
(01-13-2019, 10:35 AM)mo25 Wrote:(01-13-2019, 10:26 AM)YoBigTime Wrote: I am also interested in knowing this.
How about saying the good old Did Not Arrive ?
From what I remember they do carrier investigation and ask for PR. This might have changed, i'm not sure.
What does PR stand for ?
RE: surface book/pro refund - Nutany - 01-13-2019
(01-13-2019, 01:33 PM)YoBigTime Wrote:(01-13-2019, 10:35 AM)mo25 Wrote:(01-13-2019, 10:26 AM)YoBigTime Wrote: I am also interested in knowing this.
How about saying the good old Did Not Arrive ?
From what I remember they do carrier investigation and ask for PR. This might have changed, i'm not sure.
What does PR stand for ?
Police report.
RE: surface book/pro refund - Johnngnky - 01-13-2019
I'm new as well
If I were you and was desperate for one, I would use the box method
RE: surface book/pro refund - envokeME - 01-14-2019
I got one about a year ago, I found a serial that had manufacturers warranty. I told them that fluid/battery was coming from the screen. They ask for a picture of the serial number. Went to bestbuy and took a picture of a surface books backside where the S/N is kept. Then photoshopped the S/N I had onto the picture. They sent a big bucket to put the laptop in. I told them I threw the laptop away because it spilled all over my carpet and hands. Then she said to send her an email saying I threw it away for documentation purposes. So hopefully you get as lucky as I did.
RE: surface book/pro refund - mothered - 01-15-2019
(01-13-2019, 10:35 AM)mo25 Wrote:(01-13-2019, 10:26 AM)YoBigTime Wrote: I am also interested in knowing this.
How about saying the good old Did Not Arrive ?
From what I remember they do carrier investigation and ask for PR.
It's not an Issue.
A police report Is standard procedure for their administration department to move forward with the claim.
RE: surface book/pro refund - mo25 - 01-15-2019
@mothered can you please give me any insight on the best refund method with the Microsoft store ?
RE: surface book/pro refund - mothered - 01-15-2019
(01-15-2019, 08:32 AM)mo25 Wrote: @mothered can you please give me any insight on the best refund method with the Microsoft store ?
The method predominantly depends on the Item.
Name the Item you wish to SE, and we'll take It from there.