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Weird Logitech Reply - Printable Version

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Weird Logitech Reply - karoloydi - 10-25-2018

I am SEing a Logitech G910.
I got a serial number from one of the boxes in a shop.
I used that for the SE.
Then I got this reply:
"Kindly check for the serial number associated with the device. Check it at the back of the keyboard. The serial number that you are providing is from the box"

I thought they are the same?


RE: Weird Logitech Reply - cristy - 10-25-2018

No, they are not the same. The one on the box is PN: product number and the one the back of the keyboard is SN: serial number

I can help you with SN and picture with case nr to proof if they ask Smile


RE: Weird Logitech Reply - karoloydi - 10-25-2018

(10-25-2018, 09:25 PM)cristy Wrote: No, they are not the same. The one on the box is PN: product number and the one the back of the keyboard is SN: serial number

I can help you with SN and picture with case nr  to proof if they ask Smile

I think I fucked it up. From what I found in logitech forums there are 2 different serial numbers. One on the box and one on the keyboard.
I have a feeling that they can check if the serial I gave them matches the one from the keyboard.


RE: Weird Logitech Reply - cristy - 10-25-2018

(10-25-2018, 09:42 PM)karoloydi Wrote: I think I fucked it up. From what I found in logitech forums there are 2 different serial numbers. One on the box and one on the keyboard.
I have a feeling that they can check if the serial I gave them matches the one from the keyboard.

No man...don't panic just give them an SN from the keyboard and just play dump...


RE: Weird Logitech Reply - karoloydi - 10-26-2018

(10-25-2018, 09:49 PM)cristy Wrote:
(10-25-2018, 09:42 PM)karoloydi Wrote: I think I fucked it up. From what I found in logitech forums there are 2 different serial numbers. One on the box and one on the keyboard.
I have a feeling that they can check if the serial I gave them matches the one from the keyboard.

No man...don't panic just give them an SN from the keyboard and just play dump...

You're right. I have nothing to loose. If you can send me a serial that would be great.
By the way, the serial number generator is creating box serial numbers I think.


RE: Weird Logitech Reply - mothered - 10-26-2018

I have a lot of serials for the G910 Orion Spark RGB Mechanical Gaming Keyboard.

Let me know If you want one.


RE: Weird Logitech Reply - karoloydi - 10-26-2018

(10-26-2018, 03:09 AM)mothered Wrote: I have a lot of serials for the G910 Orion Spark RGB Mechanical Gaming Keyboard.

Let me know If you want one.

That would be great. Thanks.
I think I can make it work. If he says that the serial on the box doesn't match with the serial on the keyboard, I ll say I had another one, but I sold it. I must have mixed the boxes.


RE: Weird Logitech Reply - mothered - 10-26-2018

(10-26-2018, 03:52 AM)karoloydi Wrote:
(10-26-2018, 03:09 AM)mothered Wrote: I have a lot of serials for the G910 Orion Spark RGB Mechanical Gaming Keyboard.

Let me know If you want one.

That would be great. Thanks.

Check your PM.

I've sent 3 serials In total.


RE: Weird Logitech Reply - karoloydi - 10-30-2018

Crap. The 1st serial I tried didn't work. Someone else had already registered that.