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+--- Thread: Rakuten Refund (/Thread-Rakuten-Refund)
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Rakuten Refund - zulnoraina - 10-14-2018
Hey, has anyone here ever refunded a Rakuten they do have a worry-free guarantee
"Receive your item or receive a refund."
Just ordered a pair of Running shoes for 50 bucks.
I wanna see if there is a difficulty with refunding them
Rakuten Refund - TerabyteGuy - 10-14-2018
Interested on these I remember I wanted to try them time ago but just opted to refund staples
RE: Rakuten Refund - zulnoraina - 10-14-2018
(10-14-2018, 05:32 AM)TerabyteGuy Wrote: Interested on these I remember I wanted to try them time ago but just opted to refund staples
I found this
https://global.rakuten.com/en/help/customer-protection/item/
Here are some highlights of this document
The customer is not satisfied with the product but the product does not have a problem (For example, the customer is not satisfied with coloring, texture, taste, smell, the item does not fit, etc.)
1. The order was paid for but has not been delivered
Undelivered Orders
*Applications should be made within 10 days of your order or payment cannot be accepted.
Keep in mind this is global Japan though.
RE: Rakuten Refund - mothered - 10-14-2018
Further to the above, here's another exploitable vulnerability.
Quote:
Eligible scope of refund
You received an Item different from the description on the product page
They've solidified the "wrong Item received" method.
RE: Rakuten Refund - zulnoraina - 10-26-2018
Easiest SE of my life Instant refund easier than Amazon, I think this can be double dipped as well if u do it right with 2 different Agents
RE: Rakuten Refund - MysticalOof - 10-26-2018
Or triple dipped ; ) lol
tried with google. Dickheads when yu make them suss
RE: Rakuten Refund - Jiggernaut - 10-27-2018
How did you receive your refund? I’m curious because they state “Please note that refund by cash is only available for customers who have a personal b.ank account under their name in Japan.” So is the only option revcieving Rakuten super points?
RE: Rakuten Refund - zulnoraina - 10-27-2018
(10-27-2018, 01:05 AM)Jiggernaut Wrote: How did you receive your refund? I’m curious because they state “Please note that refund by cash is only available for customers who have a personal b.ank account under their name in Japan.” So is the only option revcieving Rakuten super points?
You can ask in any form of payment possible
RE: Rakuten Refund - mothered - 10-28-2018
(10-26-2018, 10:00 PM)zulnoraina Wrote: Easiest SE of my life Instant refund easier than Amazon
For Informative purposes, what did the actual process Involve when they Issued a refund?
RE: Rakuten Refund - zulnoraina - 10-28-2018
(10-28-2018, 02:49 AM)mothered Wrote:(10-26-2018, 10:00 PM)zulnoraina Wrote: Easiest SE of my life Instant refund easier than Amazon
For Informative purposes, what did the actual process Involve when they Issued a refund?
I emailed them, they say sorry what would you like your form of payment in, I say it and 1 hour later I got refunded in Rakuten points since Its what I asked for.