(03-10-2020, 08:27 AM)mothered Wrote:

(03-10-2020, 01:53 AM)neekhavod Wrote: I have a legitimate photo of the person's Lenovo box, it looks like a photo that I could've taken. Do you think I could sneak in a legitimate photo with the corrupted files or just straight corrupted files? Maybe add to the legitimacy of my claim, but I'm not too sure.

Quote:Do you think I could sneak in a legitimate photo with the corrupted files or just straight corrupted files?

Are you suggesting to send the legit Image "plus" the corrupted file?

If so, what will you say that the corrupted file (seemingly) contains?

(03-10-2020, 08:50 AM)Checkpoint Wrote: if you send a photo, they are going to request a photo of the actual exploded battery

(03-10-2020, 01:33 PM)neekhavod Wrote: On the other hand, if I send strictly corrupted photos, it will be cemented that I cannot send any photos and maybe he'll give in and just send the laptop.

Quote:But I was thinking, if a single photo wasn't corrupted

(03-10-2020, 08:21 PM)mothered Wrote:

(03-10-2020, 01:33 PM)neekhavod Wrote: On the other hand, if I send strictly corrupted photos, it will be cemented that I cannot send any photos and maybe he'll give in and just send the laptop.

I'd personally opt for this and send the corrupted files In their entirety.

Quote:But I was thinking, if a single photo wasn't corrupted

What photo does this relate to?

(03-10-2020, 08:39 PM)neekhavod Wrote:

(03-10-2020, 08:21 PM)mothered Wrote:

(03-10-2020, 01:33 PM)neekhavod Wrote: On the other hand, if I send strictly corrupted photos, it will be cemented that I cannot send any photos and maybe he'll give in and just send the laptop.

I'd personally opt for this and send the corrupted files In their entirety.

Quote:But I was thinking, if a single photo wasn't corrupted

What photo does this relate to?

It contains the serial number and the battery information that he is requesting.

(03-10-2020, 08:54 PM)mothered Wrote:

(03-10-2020, 08:39 PM)neekhavod Wrote:

(03-10-2020, 08:21 PM)mothered Wrote: I'd personally opt for this and send the corrupted files In their entirety.

What photo does this relate to?

It contains the serial number and the battery information that he is requesting.

Okay, I'd still opt for sending every file In a corrupted format.

If they're still adamant with their request, then you have a backup plan- sending the aforementioned photo.

(03-11-2020, 03:45 PM)neekhavod Wrote:

(03-10-2020, 08:54 PM)mothered Wrote:

(03-10-2020, 08:39 PM)neekhavod Wrote: It contains the serial number and the battery information that he is requesting.

Okay, I'd still opt for sending every file In a corrupted format.

If they're still adamant with their request, then you have a backup plan- sending the aforementioned photo.

"I cannot open any  the attachments. If you can send the machine without the battery, that will suffice. I would send it and not tell the shipper anything about damage.  I need the device to take any further action." Was his response today, I still have my backup of saying that I cannot remove the battery without further hurting the battery. Should I proceed with this?

Quote:I still have my backup of saying that I cannot remove the battery without further hurting the battery. Should I proceed with this?

(03-11-2020, 08:48 PM)mothered Wrote:

(03-11-2020, 03:45 PM)neekhavod Wrote:

(03-10-2020, 08:54 PM)mothered Wrote: Okay, I'd still opt for sending every file In a corrupted format.

If they're still adamant with their request, then you have a backup plan- sending the aforementioned photo.

"I cannot open any  the attachments. If you can send the machine without the battery, that will suffice. I would send it and not tell the shipper anything about damage.  I need the device to take any further action." Was his response today, I still have my backup of saying that I cannot remove the battery without further hurting the battery. Should I proceed with this?

Quote:I still have my backup of saying that I cannot remove the battery without further hurting the battery. Should I proceed with this?

Absolutely.

The objective Is to exhaust every possible option at your disposal, with the Intention of (obviously) getting them to Issue a refund/replacement.

(03-12-2020, 08:26 PM)neekhavod Wrote:

(03-11-2020, 08:48 PM)mothered Wrote:

(03-11-2020, 03:45 PM)neekhavod Wrote: "I cannot open any  the attachments. If you can send the machine without the battery, that will suffice. I would send it and not tell the shipper anything about damage.  I need the device to take any further action." Was his response today, I still have my backup of saying that I cannot remove the battery without further hurting the battery. Should I proceed with this?

Quote:I still have my backup of saying that I cannot remove the battery without further hurting the battery. Should I proceed with this?

Absolutely.

The objective Is to exhaust every possible option at your disposal, with the Intention of (obviously) getting them to Issue a refund/replacement.

"This is so absurd, why does this keep happening??? I tried to remove the battery already and I haven't tried to dissemble the laptop since my initial email but it's clear that it's gotten worse. While I was disassembling the laptop and trying to remove the battery, there were two screws at the bottom of the battery that weren't coming out, no matter how hard I tried. The swelling of the battery probably lodged the screw in weird or morphed the screw socket. I don't want to force it out because I might accidentally puncture the battery and have some sort of accident. I don't think I can ship the laptop without the battery... I will try to ask another carrier if they can ship it without telling them about the damage. " This was the email I've drafted up, it doesn't seem like he's gonna budge on his stance on having the laptop first. If the next email confirms that he won't send out a replacement, I will say that USPS is willing to take it, damaged and all, but they won't provide a tracking number or something.

Quote:If the next email confirms that he won't send out a replacement

(03-12-2020, 08:35 PM)mothered Wrote:

(03-12-2020, 08:26 PM)neekhavod Wrote:

(03-11-2020, 08:48 PM)mothered Wrote: Absolutely.

The objective Is to exhaust every possible option at your disposal, with the Intention of (obviously) getting them to Issue a refund/replacement.

"This is so absurd, why does this keep happening??? I tried to remove the battery already and I haven't tried to dissemble the laptop since my initial email but it's clear that it's gotten worse. While I was disassembling the laptop and trying to remove the battery, there were two screws at the bottom of the battery that weren't coming out, no matter how hard I tried. The swelling of the battery probably lodged the screw in weird or morphed the screw socket. I don't want to force it out because I might accidentally puncture the battery and have some sort of accident. I don't think I can ship the laptop without the battery... I will try to ask another carrier if they can ship it without telling them about the damage. " This was the email I've drafted up, it doesn't seem like he's gonna budge on his stance on having the laptop first. If the next email confirms that he won't send out a replacement, I will say that USPS is willing to take it, damaged and all, but they won't provide a tracking number or something.

Quote:If the next email confirms that he won't send out a replacement

You still have a number of options available, so wait for their reply and we'll take It from there.