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+--- Thread: Meta Quest 2 Success follow up (/Thread-Meta-Quest-2-Success-follow-up)
RE: Meta Quest 2 Success follow up - mothered - 02-04-2023
(02-04-2023, 01:13 PM)Crack767 Wrote:It's been over a week since the last point of contact.(02-04-2023, 03:20 AM)mothered Wrote:Reported 25/01 AM via online chat(02-03-2023, 08:40 PM)Crack767 Wrote: I’ve had 2 emails to say they’re still looking into it. Reported it less than a week agoWhen was the last email received?
First Email received 25/01 PM
Second Email received 28/01
I’m hoping they’ll be in contact again early next week
Shoot off an email asking where your claim stands.
RE: Meta Quest 2 Success follow up - armaan56 - 02-06-2023
I thought you could FTID meta right? Not sure why more people dont try that though it could take longer
RE: Meta Quest 2 Success follow up - aamalo - 02-10-2023
Still wanting to try this, should have when I had the chance a while back. Any followup?
RE: Meta Quest 2 Success follow up - EquitableEngineer - 02-11-2023
(02-06-2023, 01:28 AM)armaan56 Wrote: I thought you could FTID meta right? Not sure why more people dont try that though it could take longerPeople may have to pivot to that method instead because the success rate with EB has taken a massive hit. You should try it and report back.
(02-10-2023, 09:38 PM)aamalo Wrote: Still wanting to try this, should have when I had the chance a while back. Any followup?Someone reported a success with the method a day or 2 ago but from they said they really had to fight for it, they made threats of legal action and such.
RE: Meta Quest 2 Success follow up - mothered - 02-11-2023
(02-04-2023, 01:13 PM)Crack767 Wrote:Any updates?(02-04-2023, 03:20 AM)mothered Wrote:Reported 25/01 AM via online chat(02-03-2023, 08:40 PM)Crack767 Wrote: I’ve had 2 emails to say they’re still looking into it. Reported it less than a week agoWhen was the last email received?
First Email received 25/01 PM
Second Email received 28/01
I’m hoping they’ll be in contact again early next week
RE: Meta Quest 2 Success follow up - Crack767 - 02-11-2023
(02-11-2023, 02:50 AM)mothered Wrote:Yes - I chased them up on chat yesterday. They said they were still looking into it, so I told them I wasn’t satisfied with how long it was taking. Received an email an hour later saying they were still looking into what happened but they’d processed the refund 👍🏻(02-04-2023, 01:13 PM)Crack767 Wrote:Any updates?(02-04-2023, 03:20 AM)mothered Wrote: When was the last email received?Reported 25/01 AM via online chat
First Email received 25/01 PM
Second Email received 28/01
I’m hoping they’ll be in contact again early next week
RE: Meta Quest 2 Success follow up - mothered - 02-11-2023
(02-11-2023, 08:35 AM)Crack767 Wrote: I chased them up on chat yesterday. They said they were still looking into it, so I told them I wasn’t satisfied with how long it was taking. Received an email an hour later saying they were still looking into what happened but they’d processed the refund 👍🏻They've processed an advance refund.
If there are no Inconsistencies with their Investigation, the refund will still stand.
RE: Meta Quest 2 Success follow up - yahen35988 - 02-11-2023
It’s been two weeks too here, I just chatted with a rep but he said investigation was still ongoing and to wait, despite the fact that I showed my displeasure
RE: Meta Quest 2 Success follow up - Playstation0787@gmail.com - 02-12-2023
(02-11-2023, 10:28 AM)mothered Wrote:(02-11-2023, 08:35 AM)Crack767 Wrote: I chased them up on chat yesterday. They said they were still looking into it, so I told them I wasn’t satisfied with how long it was taking. Received an email an hour later saying they were still looking into what happened but they’d processed the refund 👍🏻They've processed an advance refund.
If there are no Inconsistencies with their Investigation, the refund will still stand.
So if they do find some inconsistencies can they reverse the refund?
Is it safe to use the device?
RE: Meta Quest 2 Success follow up - mothered - 02-13-2023
(02-12-2023, 10:32 PM)Playstation0787@Gmail.com Wrote: So if they do find some inconsistencies can they reverse the refund?Yes.
(02-12-2023, 10:32 PM)Playstation0787@Gmail.com Wrote: Is it safe to use the device?Wait until the claim Is well and truly finalized.