+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: overclockers (/Thread-overclockers--176862)
RE: overclockers - mothered - 01-15-2023
(01-15-2023, 08:46 PM)vcwerkl vkwemowver Wrote: Thank you for that, Called up them they said their phone number is unavailable rn even though it says theyre opne will have to recall tomorrrowPlease update us with their reply, namely whether they've escalated the claim.
RE: overclockers - vcwerkl vkwemowver - 01-16-2023
(01-15-2023, 11:56 PM)mothered Wrote:(01-15-2023, 08:46 PM)vcwerkl vkwemowver Wrote: Thank you for that, Called up them they said their phone number is unavailable rn even though it says theyre opne will have to recall tomorrrowPlease update us with their reply, namely whether they've escalated the claim.
Will do, going to follow up with a 4th email and call them today when theyre open
are they able to block my email?
RE: overclockers - mothered - 01-16-2023
(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: Will do, going to follow up with a 4th email and call them today when theyre openGood move.
(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: are they able to block my email?They can simply stop all communications.
A lot of companies do It when they cannot fulfil requests from SE'ers.
RE: overclockers - vcwerkl vkwemowver - 01-16-2023
(01-16-2023, 10:37 AM)mothered Wrote:(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: Will do, going to follow up with a 4th email and call them today when theyre openGood move.
(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: are they able to block my email?They can simply stop all communications.
A lot of companies do It when they cannot fulfil requests from SE'ers.
im on the phone rn, waiting for an agent.
if all comms is cut off could i not reach out on a new email ect? and keep abusing them
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote:(01-16-2023, 10:37 AM)mothered Wrote:(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: Will do, going to follow up with a 4th email and call them today when theyre openGood move.
(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: are they able to block my email?They can simply stop all communications.
A lot of companies do It when they cannot fulfil requests from SE'ers.
im on the phone rn, waiting for an agent.
if all comms is cut off could i not reach out on a new email ect? and keep abusing them
this is what they said
'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote:(01-16-2023, 10:37 AM)mothered Wrote:(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: Will do, going to follow up with a 4th email and call them today when theyre openGood move.
(01-16-2023, 09:22 AM)vcwerkl vkwemowver Wrote: are they able to block my email?They can simply stop all communications.
A lot of companies do It when they cannot fulfil requests from SE'ers.
im on the phone rn, waiting for an agent.
if all comms is cut off could i not reach out on a new email ect? and keep abusing them
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote:(01-16-2023, 10:37 AM)mothered Wrote: Good move.
They can simply stop all communications.
A lot of companies do It when they cannot fulfil requests from SE'ers.
im on the phone rn, waiting for an agent.
if all comms is cut off could i not reach out on a new email ect? and keep abusing them
this is what they said
'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'
is that a good sign or they just saying that so i go away?
RE: overclockers - mothered - 01-16-2023
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote: 'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'They've stated they can't do much, but escalated It to senior management. Try and work that out.
It sounds like some garbage Amazon will come up with.
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote: is that a good sign or they just saying that so i go away?It's a good sign, for the reason that you now have another person to demand justification/evidence pertaining to their message below.
Quote:photo evidence as you can see is of a person with the door open accepting the goods.
RE: overclockers - vcwerkl vkwemowver - 01-16-2023
(01-16-2023, 11:44 AM)mothered Wrote:(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote: 'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'They've stated they can't do much, but escalated It to senior management. Try and work that out.
It sounds like some garbage Amazon will come up with.
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote: is that a good sign or they just saying that so i go away?It's a good sign, for the reason that you now have another person to demand justification/evidence pertaining to their message below.
Quote:photo evidence as you can see is of a person with the door open accepting the goods.
apologies, i should have stated it clearer
the customer service employee said ' i cant do much on my side, but my manager is investigating and deciding ect'
I know which one is his manager too now as I asked his name so I can keep replying to these emails asking for the managers name
(01-16-2023, 12:13 PM)vcwerkl vkwemowver Wrote:(01-16-2023, 11:44 AM)mothered Wrote:(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote: 'they said they cant do much, but its already been escalated and I will get a response by this week from the manager'They've stated they can't do much, but escalated It to senior management. Try and work that out.
It sounds like some garbage Amazon will come up with.
(01-16-2023, 11:10 AM)vcwerkl vkwemowver Wrote: is that a good sign or they just saying that so i go away?It's a good sign, for the reason that you now have another person to demand justification/evidence pertaining to their message below.
Quote:photo evidence as you can see is of a person with the door open accepting the goods.
apologies, i should have stated it clearer
the customer service employee said ' i cant do much on my side, but my manager is investigating and deciding ect'
I know which one is his manager too now as I asked his name so I can keep replying to these emails asking for the managers name
The superviser not manager replied saying
'
I'm afraid we're unable to provide any further assistance.
Your only option is to raise a dispute with PayPal.
Kind Regards,'
im j gunna ask for the manager
RE: overclockers - mothered - 01-16-2023
(01-16-2023, 12:13 PM)vcwerkl vkwemowver Wrote: apologies, i should have stated it clearerNow It makes sense.
the customer service employee said ' i cant do much on my side, but my manager is investigating and deciding ect'
(01-16-2023, 12:13 PM)vcwerkl vkwemowver Wrote: The superviser not manager replied sayingYes do exactly that.
'
I'm afraid we're unable to provide any further assistance.
Your only option is to raise a dispute with PayPal.
Kind Regards,'
im j gunna ask for the manager
Your claim Is In the hands of the manager, hence the supervisor should not have commented.
RE: overclockers - vcwerkl vkwemowver - 01-17-2023
(01-16-2023, 02:53 PM)mothered Wrote:(01-16-2023, 12:13 PM)vcwerkl vkwemowver Wrote: apologies, i should have stated it clearerNow It makes sense.
the customer service employee said ' i cant do much on my side, but my manager is investigating and deciding ect'
(01-16-2023, 12:13 PM)vcwerkl vkwemowver Wrote: The superviser not manager replied sayingYes do exactly that.
'
I'm afraid we're unable to provide any further assistance.
Your only option is to raise a dispute with PayPal.
Kind Regards,'
im j gunna ask for the manager
Your claim Is In the hands of the manager, hence the supervisor should not have commented.
the manager got back to me saying this
'given all the information provided by DPD and the outcome of the investigation what my colleague has stated stands, if you are still disputing this please dispute it with PayPal and we will deal with PayPal accordingly
Kind Regards,'
I remember you telling paypal will side with them, back to the absue of 'no show proof that i perosnally recieved it?'
they also closed the thread/email (i can reopen)
RE: overclockers - mothered - 01-17-2023
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: the manager got back to me saying thisRidiculous, he didn't bother assessing It.
'given all the information provided by DPD and the outcome of the investigation what my colleague has stated stands
Once again, they're totally Ignoring to provide evidence of their very own statement:
Quote:photo evidence as you can see is of a person with the door open accepting the goods.
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: they also closed the thread/email (i can reopen)Reopen It and request your claim be forwarded to the manager's seniority.
Be sure to explicitly state that evidence of their reply (above) must be provided as an email attachment of an Image format. Enclose the request In quotation marks and highlight It In bold.
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: I remember you telling paypal will side with them, back to the absue of 'no show proof that i perosnally recieved it?'Correct, PayPal tends to side with the seller based on tracking confirmation.
That being said, they may see reason when you mention the company Is repeatedly neglecting to provide the said evidence.
RE: overclockers - vcwerkl vkwemowver - 01-17-2023
(01-17-2023, 03:07 PM)mothered Wrote:(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: the manager got back to me saying thisRidiculous, he didn't bother assessing It.
'given all the information provided by DPD and the outcome of the investigation what my colleague has stated stands
Once again, they're totally Ignoring to provide evidence of their very own statement:
Quote:photo evidence as you can see is of a person with the door open accepting the goods.
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: they also closed the thread/email (i can reopen)Reopen It and request your claim be forwarded to the manager's seniority.
Be sure to explicitly state that evidence of their reply (above) must be provided as an email attachment of an Image format. Enclose the request In quotation marks and highlight It In bold.
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: I remember you telling paypal will side with them, back to the absue of 'no show proof that i perosnally recieved it?'Correct, PayPal tends to side with the seller based on tracking confirmation.
That being said, they may see reason when you mention the company Is repeatedly neglecting to provide the said evidence.
I will give it a few more shots, if not I will go to pyapl, however I have done a ref on there aroun 2 weeks ago ona non verified account. Would this give my account a chance of being closed?
(01-17-2023, 03:07 PM)mothered Wrote:(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: the manager got back to me saying thisRidiculous, he didn't bother assessing It.
'given all the information provided by DPD and the outcome of the investigation what my colleague has stated stands
Once again, they're totally Ignoring to provide evidence of their very own statement:
Quote:photo evidence as you can see is of a person with the door open accepting the goods.
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: they also closed the thread/email (i can reopen)Reopen It and request your claim be forwarded to the manager's seniority.
Be sure to explicitly state that evidence of their reply (above) must be provided as an email attachment of an Image format. Enclose the request In quotation marks and highlight It In bold.
(01-17-2023, 02:02 PM)vcwerkl vkwemowver Wrote: I remember you telling paypal will side with them, back to the absue of 'no show proof that i perosnally recieved it?'Correct, PayPal tends to side with the seller based on tracking confirmation.
That being said, they may see reason when you mention the company Is repeatedly neglecting to provide the said evidence.
this was my response
Then I request to speak with your superior . I am appalled at how you are handling this. You didn't even bother to assess my claim.
You have replied with:
'photo evidence as you can see is of a person with the door open accepting the goods.'
Then you
'You must show evidence of the person personally accepting the goods as an attachment in image form.' ---- THIS WAS IN BOLD
I feel like theyre cracking however, they switched to paypal instead of local authorities like they were saying earlier