(03-06-2020, 03:41 AM)mothered Wrote:

(03-05-2020, 10:03 PM)neekhavod Wrote:

(03-05-2020, 08:23 AM)mothered Wrote: It's very well worded.

The objective Is to either convince them not to send the Item, or dispatch It via a non-tracking service.

His response: "OK ,thank you for the update. Our tech says ground shipping is ok for this issue."

This is the email I sent out. I read that Lithium-Ion batteries emit a sweet/chemical-y smell when punctured and are fairly toxic if inhaled or if the laptop is charged or used. So, I plan on using that to my advantage. "I asked the same FedEx office again if they could ship it and they still denied me, stating the same reason as before... I also went to UPS and they too denied shipping this, I haven't had the chance to ask USPS though. I can try a different FedEx office and see what the result is. The electronic store that I gave this to before told me to be careful handling this laptop too. It was emitting this strange, slightly sweet, chemical-y smell and they mentioned that this type of battery gives off a specific smell if they begin to leak and is dangerous if left like it is. Even the postal workers took note of the smell too... With the battery in this state, I'm very nervous moving this thing around. Would it be possible to ship it without the battery? Or do you need the whole laptop?"

If he agrees with my suggestion to remove the battery, my plan is to say that I cannot remove the battery even after suggesting it. I plan to say something along these lines: "I tried to remove the battery but there's a screw at the bottom of the battery that isn't coming out, no matter how hard I try. Maybe the swelling of the battery lodged the screw in weird or messed up the screw hole. I don't want to force it out because I might accidentally puncture or damage the battery further and have some sort of accident." I hope he goes in this direction because it seems like this might be nearing the end. I'll either suggest that USPS can accept the laptop or he'll stop me from trying to send the laptop in altogether.

EDIT: It's been about an hour and he responded with: "We need the machine to check it. It would be preferred to have the battery if this is source of issue." So, tomorrow, I will say that USPS is willing to ship the laptop but either fail to mention that it has tracking or say that the package doesn't have a tracking number.

Their following reply works to your advantage.

Quote:"It would be preferred to have the battery if this is source of issue."

The carrier will not accept the condition of the battery as stated, so If all else fails, keep hitting them with this.

(03-06-2020, 04:10 AM)neekhavod Wrote:

(03-06-2020, 03:41 AM)mothered Wrote:

(03-05-2020, 10:03 PM)neekhavod Wrote: His response: "OK ,thank you for the update. Our tech says ground shipping is ok for this issue."

This is the email I sent out. I read that Lithium-Ion batteries emit a sweet/chemical-y smell when punctured and are fairly toxic if inhaled or if the laptop is charged or used. So, I plan on using that to my advantage. "I asked the same FedEx office again if they could ship it and they still denied me, stating the same reason as before... I also went to UPS and they too denied shipping this, I haven't had the chance to ask USPS though. I can try a different FedEx office and see what the result is. The electronic store that I gave this to before told me to be careful handling this laptop too. It was emitting this strange, slightly sweet, chemical-y smell and they mentioned that this type of battery gives off a specific smell if they begin to leak and is dangerous if left like it is. Even the postal workers took note of the smell too... With the battery in this state, I'm very nervous moving this thing around. Would it be possible to ship it without the battery? Or do you need the whole laptop?"

If he agrees with my suggestion to remove the battery, my plan is to say that I cannot remove the battery even after suggesting it. I plan to say something along these lines: "I tried to remove the battery but there's a screw at the bottom of the battery that isn't coming out, no matter how hard I try. Maybe the swelling of the battery lodged the screw in weird or messed up the screw hole. I don't want to force it out because I might accidentally puncture or damage the battery further and have some sort of accident." I hope he goes in this direction because it seems like this might be nearing the end. I'll either suggest that USPS can accept the laptop or he'll stop me from trying to send the laptop in altogether.

EDIT: It's been about an hour and he responded with: "We need the machine to check it. It would be preferred to have the battery if this is source of issue." So, tomorrow, I will say that USPS is willing to ship the laptop but either fail to mention that it has tracking or say that the package doesn't have a tracking number.

Their following reply works to your advantage.

Quote:"It would be preferred to have the battery if this is source of issue."

The carrier will not accept the condition of the battery as stated, so If all else fails, keep hitting them with this.

Alright, will update everyone on the response tomorrow.

(03-07-2020, 05:48 PM)neekhavod Wrote: The rep hasn't responded in about a day, after I sent this email,

At this point, I think the only option, if the battery route fails, is to say that it shipped with USPS and it was "delivered" or something. @mothered

(03-09-2020, 03:24 AM)mothered Wrote:

(03-07-2020, 05:48 PM)neekhavod Wrote: The rep hasn't responded in about a day, after I sent this email,

At this point, I think the only option, if the battery route fails, is to say that it shipped with USPS and it was "delivered" or something. @mothered

Try not to draw a conclusion by overthinking the SE.

The next course of action, Is based on their response so wait for It and tackle It thereafter.

(03-09-2020, 08:32 PM)neekhavod Wrote:

(03-09-2020, 03:24 AM)mothered Wrote:

(03-07-2020, 05:48 PM)neekhavod Wrote: The rep hasn't responded in about a day, after I sent this email,

At this point, I think the only option, if the battery route fails, is to say that it shipped with USPS and it was "delivered" or something. @mothered

Try not to draw a conclusion by overthinking the SE.

The next course of action, Is based on their response so wait for It and tackle It thereafter.

Yeah, guess I am getting ahead of myself. This was his response today: "Please send me photos on the machine and battery. I need a photo of the serial # tag as well." Should I just keep corrupting the files?

(03-09-2020, 08:51 PM)mothered Wrote:

(03-09-2020, 08:32 PM)neekhavod Wrote:

(03-09-2020, 03:24 AM)mothered Wrote: Try not to draw a conclusion by overthinking the SE.

The next course of action, Is based on their response so wait for It and tackle It thereafter.

Yeah, guess I am getting ahead of myself. This was his response today: "Please send me photos on the machine and battery. I need a photo of the serial # tag as well." Should I just keep corrupting the files?

Corrupt the files and see how they respond to It.

Be sure to keep sending them In a different file format, and tell them It's working fine on your end. This gives the Impression that you're doing your utmost best to resolve the matter.

(03-10-2020, 01:53 AM)neekhavod Wrote:

(03-09-2020, 08:51 PM)mothered Wrote:

(03-09-2020, 08:32 PM)neekhavod Wrote: Yeah, guess I am getting ahead of myself. This was his response today: "Please send me photos on the machine and battery. I need a photo of the serial # tag as well." Should I just keep corrupting the files?

Corrupt the files and see how they respond to It.

Be sure to keep sending them In a different file format, and tell them It's working fine on your end. This gives the Impression that you're doing your utmost best to resolve the matter.

I have a legitimate photo of the person's Lenovo box, it looks like a photo that I could've taken. Do you think I could sneak in a legitimate photo with the corrupted files or just straight corrupted files? Maybe add to the legitimacy of my claim, but I'm not too sure.

(03-10-2020, 02:18 AM)Parliament Wrote:

(03-10-2020, 01:53 AM)neekhavod Wrote:

(03-09-2020, 08:51 PM)mothered Wrote: Corrupt the files and see how they respond to It.

Be sure to keep sending them In a different file format, and tell them It's working fine on your end. This gives the Impression that you're doing your utmost best to resolve the matter.

I have a legitimate photo of the person's Lenovo box, it looks like a photo that I could've taken. Do you think I could sneak in a legitimate photo with the corrupted files or just straight corrupted files? Maybe add to the legitimacy of my claim, but I'm not too sure.

I've not SEd Lenovo before but other smaller companies and used the excuse "I'm sorry, my phone is broken so that's probably why it's not taking photos right.. Here's a photo I managed to take before it broke" and it's worked.

(02-16-2020, 02:13 AM)neekhavod Wrote: Hey guys, I'm back once again with another inquiry. I was fortunate enough to acquire a serial number of a fairly high-end laptop, looking to potentially snag a free one. I read up on how others played this scenario out and it seems either the DNA method or claiming it was faulty, was how they succeeded. Preferably gonna do the latter, as it seems the least involved. Any tips on how to go about this?

(03-10-2020, 01:53 AM)neekhavod Wrote: I have a legitimate photo of the person's Lenovo box, it looks like a photo that I could've taken. Do you think I could sneak in a legitimate photo with the corrupted files or just straight corrupted files? Maybe add to the legitimacy of my claim, but I'm not too sure.

Quote:Do you think I could sneak in a legitimate photo with the corrupted files or just straight corrupted files?