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+--- Thread: Meta Quest 2 Success follow up (/Thread-Meta-Quest-2-Success-follow-up)
RE: Meta Quest 2 Success follow up - EquitableEngineer - 01-21-2023
(01-21-2023, 05:37 PM)stevenadams2323 Wrote: Spoke to mine and they said they are forwarding it to specialised team and then there I’ll be options, is that normal?From what others have said it sounds pretty normal to me
RE: Meta Quest 2 Success follow up - mothered - 01-22-2023
(01-21-2023, 05:37 PM)stevenadams2323 Wrote: and then there I’ll be optionsIt doesn't make sense.
What was the exact reply?
RE: Meta Quest 2 Success follow up - stevenadams2323 - 01-22-2023
Sorry they just said the relevant team will deal with it and then I’ll get a response in 2-3 days. I said the cardboard box that got shipped was empty
RE: Meta Quest 2 Success follow up - Crack767 - 02-01-2023
(01-22-2023, 08:24 PM)stevenadams2323 Wrote: Sorry they just said the relevant team will deal with it and then I’ll get a response in 2-3 days. I said the cardboard box that got shipped was emptyHow did this one end up?
RE: Meta Quest 2 Success follow up - mothered - 02-02-2023
(01-22-2023, 08:24 PM)stevenadams2323 Wrote: Sorry they just said the relevant team will deal with it and then I’ll get a response in 2-3 days. I said the cardboard box that got shipped was emptyI assume the claim has been finalized?
RE: Meta Quest 2 Success follow up - stevenadams2323 - 02-03-2023
Still waiting. 13 days now. Sent followup
RE: Meta Quest 2 Success follow up - EquitableEngineer - 02-03-2023
(02-03-2023, 11:24 AM)stevenadams2323 Wrote: Still waiting. 13 days now. Sent followupUsing which platform ? I hear they are very responsive over whatsapp.
RE: Meta Quest 2 Success follow up - Crack767 - 02-03-2023
I’ve had 2 emails to say they’re still looking into it. Reported it less than a week ago
RE: Meta Quest 2 Success follow up - mothered - 02-04-2023
(02-03-2023, 08:40 PM)Crack767 Wrote: I’ve had 2 emails to say they’re still looking into it. Reported it less than a week agoWhen was the last email received?
RE: Meta Quest 2 Success follow up - Crack767 - 02-04-2023
(02-04-2023, 03:20 AM)mothered Wrote:Reported 25/01 AM via online chat(02-03-2023, 08:40 PM)Crack767 Wrote: I’ve had 2 emails to say they’re still looking into it. Reported it less than a week agoWhen was the last email received?
First Email received 25/01 PM
Second Email received 28/01
I’m hoping they’ll be in contact again early next week