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+--- Thread: Apple One time exception still a thing? (/Thread-Apple-One-time-exception-still-a-thing)
RE: Apple One time exception still a thing? - mothered - 07-09-2022
(07-07-2022, 03:39 AM)BetterThings2 Wrote: To help even more, you can say you injured yourself from the broken pieces, and had to dispose of it for safety reasons.Companies take health & safety seriously and have measures In place to handle reports, which Is what makes the method so effective.
RE: Apple One time exception still a thing? - Gunshotglamour - 07-17-2022
(07-09-2022, 10:55 AM)mothered Wrote:(07-07-2022, 03:39 AM)BetterThings2 Wrote: To help even more, you can say you injured yourself from the broken pieces, and had to dispose of it for safety reasons.Companies take health & safety seriously and have measures In place to handle reports, which Is what makes the method so effective.
Apple has taken my health and safety concern
So seriously they wouldn't replace the item unless they had the old item. It was disposed of due to injury to my son, now they want medical proof, pictures of him and the broken item. And even then they say they might not replace it, sheesh,
RE: Apple One time exception still a thing? - mothered - 07-18-2022
(07-17-2022, 06:25 PM)Gunshotglamour Wrote: now they want medical proof, pictures of him and the broken item. And even then they say they might not replace itIf they cannot commit to a replacement, what's the point of requesting the said Information?
Tell them you're more than happy to comply, but only If It's used for the purpose of assessing the claim for a replacement.
RE: Apple One time exception still a thing? - Gunshotglamour - 07-18-2022
(07-18-2022, 02:17 AM)mothered Wrote:(07-17-2022, 06:25 PM)Gunshotglamour Wrote: now they want medical proof, pictures of him and the broken item. And even then they say they might not replace itIf they cannot commit to a replacement, what's the point of requesting the said Information?
Tell them you're more than happy to comply, but only If It's used for the purpose of assessing the claim for a replacement.
That's exactly what I told her. She was non commital. I still want to go through with it but I don't have any way of making the iPad look like it went thru the dump compactor lol.
RE: Apple One time exception still a thing? - mothered - 07-18-2022
(07-18-2022, 04:20 AM)Gunshotglamour Wrote: That's exactly what I told her. She was non commital.If the claim Is eventually declined, you can request an escalation or a one-time exception.
(07-18-2022, 04:20 AM)Gunshotglamour Wrote: I still want to go through with it but I don't have any way of making the iPad look like it went thru the dump compactorIs Photoshopping the Image an option for you?
RE: Apple One time exception still a thing? - Gunshotglamour - 07-18-2022
(07-18-2022, 04:29 AM)mothered Wrote:(07-18-2022, 04:20 AM)Gunshotglamour Wrote: That's exactly what I told her. She was non commital.If the claim Is eventually declined, you can request an escalation or a one-time exception.
(07-18-2022, 04:20 AM)Gunshotglamour Wrote: I still want to go through with it but I don't have any way of making the iPad look like it went thru the dump compactorIs Photoshopping the Image an option for you?
Oops kind of double threading here, but yes. I just don't know how I'll make it look the way I described. Ripped in half crushed and shattered, unrecognizable. Lol
RE: Apple One time exception still a thing? - mothered - 07-18-2022
(07-18-2022, 05:43 AM)Gunshotglamour Wrote: Oops kind of double threading hereNo problem at all.
(07-18-2022, 05:43 AM)Gunshotglamour Wrote: I just don't know how I'll make it look the way I described. Ripped in half crushed and shattered, unrecognizable. LolYou'd need to seek the help of a pro Photoshopper.