(11-09-2023, 10:06 PM)Juice WRLD Wrote:

(11-09-2023, 01:14 PM)Kilra Wrote:

(11-09-2023, 12:26 PM)Swoon Wrote: So the SE ended up falling?
Did u ask for an escalation of the case? Did u tried to ask proof of the presence of the watch on the box (tell them it could be an assembly mistake).
The best option to not pass the 30 days return barrier probably is to box them, if they ended up noticing it, told them that u made a mistake and forgot to put the watch inside and will pay the shipping of the return.

I emailed them back saying I want to escalate my case and additionally asked for CCTV proof.

They 30 day mark will pass in about a week.

How do I go about boxing them?

If you're boxing them with dry ice you want to tape up your box cut the tape slash through it
Put in your dry ice then retape it with a different tape

And then ship it back this makes it look like it got stolen essentially

If you're only keeping the Watch and the watch is light enough then still do the tape thing but leave the box in I guess

(11-09-2023, 10:18 PM)Kilra Wrote:

(11-09-2023, 10:06 PM)Juice WRLD Wrote:

(11-09-2023, 01:14 PM)Kilra Wrote: I emailed them back saying I want to escalate my case and additionally asked for CCTV proof.

They 30 day mark will pass in about a week.

How do I go about boxing them?

If you're boxing them with dry ice you want to tape up your box cut the tape slash through it
Put in your dry ice then retape it with a different tape

And then ship it back this makes it look like it got stolen essentially

If you're only keeping the Watch and the watch is light enough then still do the tape thing but leave the box in I guess

Alright, but that is kind of risky, isn't it?

What if the whole process extends beyond the return window, assuming Tissot gives us 14 days to return the product?

(11-09-2023, 10:21 PM)Juice WRLD Wrote:

(11-09-2023, 10:18 PM)Kilra Wrote:

(11-09-2023, 10:06 PM)Juice WRLD Wrote: If you're boxing them with dry ice you want to tape up your box cut the tape slash through it
Put in your dry ice then retape it with a different tape

And then ship it back this makes it look like it got stolen essentially

If you're only keeping the Watch and the watch is light enough then still do the tape thing but leave the box in I guess

Alright, but that is kind of risky, isn't it?

What if the whole process extends beyond the return window, assuming Tissot gives us 14 days to return the product?

It's definitely a little risky check the terms and services for the Returns I think their liable but I'm not 100% sure regardless though you should be Gucci on a chargeback but that's up to you what is the weight of your watch? You shouldn't be able to prove it I'd recommend trying to call

(11-09-2023, 10:29 PM)Kilra Wrote:

(11-09-2023, 10:21 PM)Juice WRLD Wrote:

(11-09-2023, 10:18 PM)Kilra Wrote: Alright, but that is kind of risky, isn't it?

What if the whole process extends beyond the return window, assuming Tissot gives us 14 days to return the product?

It's definitely a little risky check the terms and services for the Returns I think their liable but I'm not 100% sure regardless though you should be Gucci on a chargeback but that's up to you what is the weight of your watch? You shouldn't be able to prove it I'd recommend trying to call

q

I don't think I will do a chargeback.

Weight 165 grams

What exactly do you measn with your last sentence?

(11-14-2023, 06:44 PM)Juice WRLD Wrote:

(11-09-2023, 10:29 PM)Kilra Wrote:

(11-09-2023, 10:21 PM)Juice WRLD Wrote: It's definitely a little risky check the terms and services for the Returns I think their liable but I'm not 100% sure regardless though you should be Gucci on a chargeback but that's up to you what is the weight of your watch? You shouldn't be able to prove it I'd recommend trying to call

q

I don't think I will do a chargeback.

Weight 165 grams

What exactly do you measn with your last sentence?

I was really tired and I got words mixed up

If the return is insured/ they are liable then box them

If you haven't already as well I would email them or contact them and ask what exactly they think you are saying

I had a problem with the company and I was in a similar position to you where they were saying things that were not even relevant to my case and when I ask them what they thought I was claiming they said DNA

When in fact I was claiming EB they just misunderstood after that my claim got escalated and approved pretty quickly

(11-14-2023, 07:55 PM)Kilra Wrote:

(11-14-2023, 06:44 PM)Juice WRLD Wrote:

(11-09-2023, 10:29 PM)Kilra Wrote: q

I don't think I will do a chargeback.

Weight 165 grams

What exactly do you measn with your last sentence?

I was really tired and I got words mixed up

If the return is insured/ they are liable then box them

If you haven't already as well I would email them or contact them and ask what exactly they think you are saying

I had a problem with the company and I was in a similar position to you where they were saying things that were not even relevant to my case and when I ask them what they thought I was claiming they said DNA

When in fact I was claiming EB they just misunderstood after that my claim got escalated and approved pretty quickly

I will try to box them, I won't have enough time for that.

There are only about 5 days left until the return deadline ends and I am still awaiting a response from my previous email.

(11-14-2023, 08:02 PM)Juice WRLD Wrote:

(11-14-2023, 07:55 PM)Kilra Wrote:

(11-14-2023, 06:44 PM)Juice WRLD Wrote: I was really tired and I got words mixed up

If the return is insured/ they are liable then box them

If you haven't already as well I would email them or contact them and ask what exactly they think you are saying

I had a problem with the company and I was in a similar position to you where they were saying things that were not even relevant to my case and when I ask them what they thought I was claiming they said DNA

When in fact I was claiming EB they just misunderstood after that my claim got escalated and approved pretty quickly

I will try to box them, I won't have enough time for that.

There are only about 5 days left until the return deadline ends and I am still awaiting a response from my previous email.

So straight up ignoring you?

Good luck with your boxing sir

(11-14-2023, 08:07 PM)Infamous90 Wrote:

(11-14-2023, 08:02 PM)Juice WRLD Wrote:

(11-14-2023, 07:55 PM)Kilra Wrote: I will try to box them, I won't have enough time for that.

There are only about 5 days left until the return deadline ends and I am still awaiting a response from my previous email.

So straight up ignoring you?

Good luck with your boxing sir

  They been hit a lot lately. The company is ignoring me as well. It’s been 2 months since I ordered a watch and they probably trying to figure out how to resolve this issue.

I filled a PR and did everything they requested. Now they been ignoring me for two weeks. Just filled a chargeback with my credit company which I believe will go through smoothly since they have 0 evidence and I have ton of them.

(11-14-2023, 08:02 PM)Juice WRLD Wrote:

(11-14-2023, 07:55 PM)Kilra Wrote:

(11-14-2023, 06:44 PM)Juice WRLD Wrote: I was really tired and I got words mixed up

If the return is insured/ they are liable then box them

If you haven't already as well I would email them or contact them and ask what exactly they think you are saying

I had a problem with the company and I was in a similar position to you where they were saying things that were not even relevant to my case and when I ask them what they thought I was claiming they said DNA

When in fact I was claiming EB they just misunderstood after that my claim got escalated and approved pretty quickly

I will try to box them, I won't have enough time for that.

There are only about 5 days left until the return deadline ends and I am still awaiting a response from my previous email.

So straight up ignoring you?

Good luck with your boxing sir

(11-14-2023, 08:09 PM)Juice WRLD Wrote:

(11-14-2023, 08:07 PM)Infamous90 Wrote:

(11-14-2023, 08:02 PM)Juice WRLD Wrote: So straight up ignoring you?

Good luck with your boxing sir

  They been hit a lot lately. The company is ignoring me as well. It’s been 2 months since I ordered a watch and they probably trying to figure out how to resolve this issue.

I filled a PR and did everything they requested. Now they been ignoring me for two weeks. Just filled a chargeback with my credit company which I believe will go through smoothly since they have 0 evidence and I have ton of them.

I haven't saw them being posted in any groups

I seen so many people get ignored by them and only like two successes I think they have just been really strict from the start

Your charge back should be 100% in my opinion

(11-14-2023, 08:47 PM)Kilra Wrote:

(11-14-2023, 08:02 PM)Juice WRLD Wrote:

(11-14-2023, 07:55 PM)Kilra Wrote: I will try to box them, I won't have enough time for that.

There are only about 5 days left until the return deadline ends and I am still awaiting a response from my previous email.

So straight up ignoring you?

Good luck with your boxing sir

Yeah. I will be trying to box them with dry ice.

If it fails, can it still be returned? Isn't it really suspicious?