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RE: Question - A1.lds - 04-02-2022

(04-02-2022, 11:11 AM)mothered Wrote:
(04-02-2022, 10:19 AM)A1.lds Wrote: Since it’s a £230 order, will they ask for a police report.
The nature of the DNA tends to trigger an Investigation, followed by a PR, so there's a possibility It will be requested.

(04-02-2022, 10:19 AM)A1.lds Wrote: I do have CCTV at my house so does that mean anything?
They're your private cameras, hence no one has the right to request to view the footage.
Got it. If they ask for a police report, i should file one then right?

RE: Question - mothered - 04-02-2022

(04-02-2022, 11:14 AM)A1.lds Wrote: If they ask for a police report, i should file one then right?
Correct.

It's only required to move forward with your claim, so there's no cause for concern.

RE: Question - A1.lds - 04-02-2022

(04-02-2022, 11:31 AM)mothered Wrote:
(04-02-2022, 11:14 AM)A1.lds Wrote: If they ask for a police report, i should file one then right?
Correct.

It's only required to move forward with your claim, so there's no cause for concern.
Ok, just went on call with amazon, they basically said they’ll investigate it and give me an update on Tuesday the 5th.

RE: Question - mothered - 04-02-2022

(04-02-2022, 11:38 AM)A1.lds Wrote: Ok, just went on call with amazon, they basically said they’ll investigate it
Exactly as I expected:
(04-02-2022, 11:11 AM)mothered Wrote: The nature of the DNA tends to trigger an Investigation

(04-02-2022, 11:38 AM)A1.lds Wrote: and give me an update on Tuesday the 5th.
If you don't hear from them, get In touch the following day and ask where your claim Is at.

RE: Question - knucklehead513 - 04-03-2022

(04-02-2022, 11:31 AM)mothered Wrote:
(04-02-2022, 11:14 AM)A1.lds Wrote: If they ask for a police report, i should file one then right?
Correct.

It's only required to move forward with your claim, so there's no cause for concern.

When filing a police report, do you use the fake name you use with the retail/email account in the actual report with the police, or just use your actual name and info?

RE: Question - mothered - 04-03-2022

(04-03-2022, 12:31 AM)knucklehead513 Wrote: When filing a police report, do you use the fake name you use with the retail/email account in the actual report with the police, or just use your actual name and info?
Is It a fake online account that was used to make the purchase?

RE: Question - knucklehead513 - 04-03-2022

(04-03-2022, 01:45 AM)mothered Wrote:
(04-03-2022, 12:31 AM)knucklehead513 Wrote: When filing a police report, do you use the fake name you use with the retail/email account in the actual report with the police, or just use your actual name and info?
Is It a fake online account that was used to make the purchase?

Yes.

RE: Question - mothered - 04-03-2022

(04-03-2022, 03:10 AM)knucklehead513 Wrote:
(04-03-2022, 01:45 AM)mothered Wrote:
(04-03-2022, 12:31 AM)knucklehead513 Wrote: When filing a police report, do you use the fake name you use with the retail/email account in the actual report with the police, or just use your actual name and info?
Is It a fake online account that was used to make the purchase?

Yes.
Then a PR cannot be filed.

Using fake details will falsify the report, and your real credentials will result In a mismatch of Information with your online account.

RE: Question - knucklehead513 - 04-03-2022

(04-03-2022, 10:01 AM)mothered Wrote:
(04-03-2022, 03:10 AM)knucklehead513 Wrote:
(04-03-2022, 01:45 AM)mothered Wrote: Is It a fake online account that was used to make the purchase?

Yes.
Then a PR cannot be filed.

Using fake details will falsify the report, and your real credentials will result In a mismatch of Information with your online account.

If that's the case, what would I switch my method to? Amazon was asking for a PR. (currently attempting EB/Missing Item with another Airpods)

RE: Question - mothered - 04-04-2022

(04-03-2022, 07:15 PM)knucklehead513 Wrote:
(04-03-2022, 10:01 AM)mothered Wrote:
(04-03-2022, 03:10 AM)knucklehead513 Wrote: Yes.
Then a PR cannot be filed.

Using fake details will falsify the report, and your real credentials will result In a mismatch of Information with your online account.

If that's the case, what would I switch my method to?
Records are kept of every claim and are referenced as needed.

Opting for another method while the claim Is In progress, will certainly raise suspicion.