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+--- Thread: NEED Walmart FTID help! (/Thread-NEED-Walmart-FTID-help)
RE: NEED Walmart FTID help! - Roadman - 06-10-2020
I feel like him altering the address to nearby rather than simply removing identifiable details has complicated the matter big time. Most delivery companies track their deliveries with GPS now. Food for thought for everyone else. Once an investigation opens up they're going to find out it was delivered elsewhere.
I still have hope Ape will get successful though.
RE: NEED Walmart FTID help! - mothered - 06-10-2020
(06-10-2020, 08:17 AM)Roadman Wrote: I feel like him altering the address to nearby rather than simply removing identifiable details has complicated the matter big time.This ^
Speaking for everyone In the SEing scene, what you need to understand, Is that carriers and receiving centers/Inwards goods operate via a scanning system. Physically changing the address, will have no effect on the delivery status of the package. That's the point of a tracking number- to confirm delivery from sender to receiver and vice-versa.
RE: NEED Walmart FTID help! - OriginalApe - 06-10-2020
honestly, this is so frustrating.
this is the email i received literally ten mins ago
Subject
Return/Refund
Dear Bob Fields,
Thank you for contacting Walmart Canada Customer Care department. We do not have any record of having received this item in our warehouse, could be that Canada Post didn’t actually deliver this to us. Please contact Canada Post for assistance.
Please do not reply to this email. For additional information or assistance, please contact us at 1-800-328-0402. You can reach us every day, from 8 am to 10 pm ET.
at this point, i wish i didnt alter the address, ffs. i will email them back providing my tracking number
RE: NEED Walmart FTID help! - mothered - 06-10-2020
(06-10-2020, 05:29 PM)OriginalApe Wrote: at this point, i wish i didnt alter the address,
Hence my above post:
(06-10-2020, 08:38 AM)mothered Wrote: Physically changing the address, will have no effect on the delivery status of the package.
As I've mentioned countless times, carriers operate via scanning- during pickup, at their depot and when delivered.
RE: NEED Walmart FTID help! - Roadman - 06-10-2020
(06-10-2020, 05:29 PM)OriginalApe Wrote: honestly, this is so frustrating.Just to confirm, the tracking number says its been delivered to Walmart, correct?
this is the email i received literally ten mins ago
Subject
Return/Refund
Dear Bob Fields,
Thank you for contacting Walmart Canada Customer Care department. We do not have any record of having received this item in our warehouse, could be that Canada Post didn’t actually deliver this to us. Please contact Canada Post for assistance.
Please do not reply to this email. For additional information or assistance, please contact us at 1-800-328-0402. You can reach us every day, from 8 am to 10 pm ET.
at this point, i wish i didnt alter the address, ffs. i will email them back providing my tracking number
RE: NEED Walmart FTID help! - Filament - 06-10-2020
(06-10-2020, 05:29 PM)OriginalApe Wrote: honestly, this is so frustrating.
this is the email i received literally ten mins ago
Subject
Return/Refund
Dear Bob Fields,
Thank you for contacting Walmart Canada Customer Care department. We do not have any record of having received this item in our warehouse, could be that Canada Post didn’t actually deliver this to us. Please contact Canada Post for assistance.
Please do not reply to this email. For additional information or assistance, please contact us at 1-800-328-0402. You can reach us every day, from 8 am to 10 pm ET.
at this point, i wish i didnt alter the address, ffs. i will email them back providing my tracking number
They're asking you to open a claim with the courier. I think only the shipper is allowed to start a claim/investigation? (Edit: depends on courier)
If the driver delivered to address on bar code, you'll be fine. If they delivered to modified address, then you might run into some issues.
RE: NEED Walmart FTID help! - Roadman - 06-10-2020
(06-10-2020, 06:18 PM)Filament Wrote:On another forum, multiple trusted members have confirmed to me that the correct method is indeed altering the address. Man this method is annoying.(06-10-2020, 05:29 PM)OriginalApe Wrote: honestly, this is so frustrating.
this is the email i received literally ten mins ago
Subject
Return/Refund
Dear Bob Fields,
Thank you for contacting Walmart Canada Customer Care department. We do not have any record of having received this item in our warehouse, could be that Canada Post didn’t actually deliver this to us. Please contact Canada Post for assistance.
Please do not reply to this email. For additional information or assistance, please contact us at 1-800-328-0402. You can reach us every day, from 8 am to 10 pm ET.
at this point, i wish i didnt alter the address, ffs. i will email them back providing my tracking number
They're asking you to open a claim with the courier. I think only the shipper is allowed to start a claim/investigation? (Edit: depends on courier)
If the driver delivered to address on bar code, you'll be fine. If they delivered to modified address, then you might run into some issues.
RE: NEED Walmart FTID help! - Filament - 06-10-2020
(06-10-2020, 06:38 PM)Roadman Wrote:They may be SE'ing the rep so they don't open an investigation. Not really sure. I feel like once an investigation is opened up they will see it wasn't delivered to the intended address, so I don't really see how else they claim it's the "correct" method.(06-10-2020, 06:18 PM)Filament Wrote:On another forum, multiple trusted members have confirmed to me that the correct method is indeed altering the address. Man this method is annoying.(06-10-2020, 05:29 PM)OriginalApe Wrote: honestly, this is so frustrating.
this is the email i received literally ten mins ago
Subject
Return/Refund
Dear Bob Fields,
Thank you for contacting Walmart Canada Customer Care department. We do not have any record of having received this item in our warehouse, could be that Canada Post didn’t actually deliver this to us. Please contact Canada Post for assistance.
Please do not reply to this email. For additional information or assistance, please contact us at 1-800-328-0402. You can reach us every day, from 8 am to 10 pm ET.
at this point, i wish i didnt alter the address, ffs. i will email them back providing my tracking number
They're asking you to open a claim with the courier. I think only the shipper is allowed to start a claim/investigation? (Edit: depends on courier)
If the driver delivered to address on bar code, you'll be fine. If they delivered to modified address, then you might run into some issues.
edit: if they run their own services, maybe they're SE'ing you - hoping you fail so you'll go to their services lol
RE: NEED Walmart FTID help! - OriginalApe - 06-10-2020
Dear Bob Fields,
As mentioned in the previous email our warehouse has confirmed that they have not received this item.
Sincerely,
Bee CJ
So, i'm going to return the ipad. Im exhausted.
RE: NEED Walmart FTID help! - Charonony - 06-10-2020
This is the problem with FTID
and even if you wouldve delivered to their warehouse as "Junk"
I find it hard to believe they would just throw it away
Especially being that the tracking number is on that "junk" mail