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+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: TISSOT MEB WATCH (/Thread-TISSOT-MEB-WATCH)
RE: TISSOT MEB WATCH - SuspectN - 10-26-2023
(10-26-2023, 04:52 PM)Kilra Wrote: Tissot replies really quick, after just a couple of hours.
I can email them multiple times a day and they still respond.
This is for Germany btw.
What I did to a German shop was showed them the Law and told I will involve European Consumer Protection
Maybe they will answer then
I know germany it says they have to proof it was delivered directly to you, if they cant = file PR get money back
RE: TISSOT MEB WATCH - InternetRockStar - 10-26-2023
(10-26-2023, 06:12 PM)BitPlayer Wrote: Damn. Sounds like they’ve caught on. Mine was easy but maybe they’ve had too many similar claims in a row. Suggest you persevere though - nothing to lose now.
Dude they definitely caught on I wonder how many orders they're actually getting? I've seen more failures than successes.
I can help but feel like I did something wrong but I'm seeing other people fuck up now too
Back and forth emails with them are really retarded sometimes
What was the value of your watch roughly? Maybe we're going to high
(10-26-2023, 12:16 PM)Kilra Wrote: They literally told me that I am responsible.
"As mentioned, after successful delivery by DHL the transfer of risk is complete, which is why it is up to you to take action."
???
Tell them that's not true.
You got an empty box
Your contract is between you and the company as well You're not supposed to fucking chase up the courier
RE: TISSOT MEB WATCH - BitPlayer - 10-27-2023
Mine was a little short of £1K so don’t think it’s the value per se. Probably just too many similar MEB cases in a row so they’ve tightened their procedures.
RE: TISSOT MEB WATCH - InternetRockStar - 10-28-2023
(10-27-2023, 07:42 AM)BitPlayer Wrote: Mine was a little short of £1K so don’t think it’s the value per se. Probably just too many similar MEB cases in a row so they’ve tightened their procedures.
Dang
I wonder how many normal orders they get and then how many claims they got recently
Have you hit any other watch companies?
RE: TISSOT MEB WATCH - Kilra - 11-07-2023
After a while they again, replied with:
We were in contact with DHL in the meantime. There the handover to your hands was documented and also acknowledged with a signature from the recipient - i.e. you. Therefore, the order has been properly handed over and has become your responsibility.
They told me the same thing right at the beginning.
RE: TISSOT MEB WATCH - bunnyslippers - 11-07-2023
(11-07-2023, 09:38 PM)Kilra Wrote: After a while they again, replied with:
We were in contact with DHL in the meantime. There the handover to your hands was documented and also acknowledged with a signature from the recipient - i.e. you. Therefore, the order has been properly handed over and has become your responsibility.
They told me the same thing right at the beginning.
But you're not disputing the delivery, you're claiming the watch box was empty. Ask them why they keep reiterating a moot point
RE: TISSOT MEB WATCH - InternetRockStar - 11-08-2023
(11-07-2023, 11:11 PM)bunnyslippers Wrote:(11-07-2023, 09:38 PM)Kilra Wrote: After a while they again, replied with:
We were in contact with DHL in the meantime. There the handover to your hands was documented and also acknowledged with a signature from the recipient - i.e. you. Therefore, the order has been properly handed over and has become your responsibility.
They told me the same thing right at the beginning.
But you're not disputing the delivery, you're claiming the watch box was empty. Ask them why they keep reiterating a moot point
Exactly it was empty when he got it but support is just fucking dumb in my experience
RE: TISSOT MEB WATCH - Swoon - 11-09-2023
(11-07-2023, 09:38 PM)Kilra Wrote: After a while they again, replied with:So the SE ended up falling?
We were in contact with DHL in the meantime. There the handover to your hands was documented and also acknowledged with a signature from the recipient - i.e. you. Therefore, the order has been properly handed over and has become your responsibility.
They told me the same thing right at the beginning.
Did u ask for an escalation of the case? Did u tried to ask proof of the presence of the watch on the box (tell them it could be an assembly mistake).
The best option to not pass the 30 days return barrier probably is to box them, if they ended up noticing it, told them that u made a mistake and forgot to put the watch inside and will pay the shipping of the return.
RE: TISSOT MEB WATCH - Kilra - 11-09-2023
(11-09-2023, 12:26 PM)Swoon Wrote:(11-07-2023, 09:38 PM)Kilra Wrote: After a while they again, replied with:So the SE ended up falling?
We were in contact with DHL in the meantime. There the handover to your hands was documented and also acknowledged with a signature from the recipient - i.e. you. Therefore, the order has been properly handed over and has become your responsibility.
They told me the same thing right at the beginning.
Did u ask for an escalation of the case? Did u tried to ask proof of the presence of the watch on the box (tell them it could be an assembly mistake).
The best option to not pass the 30 days return barrier probably is to box them, if they ended up noticing it, told them that u made a mistake and forgot to put the watch inside and will pay the shipping of the return.
I emailed them back saying I want to escalate my case and additionally asked for CCTV proof.
They 30 day mark will pass in about a week.
How do I go about boxing them?
RE: TISSOT MEB WATCH - InternetRockStar - 11-09-2023
(11-09-2023, 01:14 PM)Kilra Wrote:If you're boxing them with dry ice you want to tape up your box cut the tape slash through it(11-09-2023, 12:26 PM)Swoon Wrote:(11-07-2023, 09:38 PM)Kilra Wrote: After a while they again, replied with:So the SE ended up falling?
We were in contact with DHL in the meantime. There the handover to your hands was documented and also acknowledged with a signature from the recipient - i.e. you. Therefore, the order has been properly handed over and has become your responsibility.
They told me the same thing right at the beginning.
Did u ask for an escalation of the case? Did u tried to ask proof of the presence of the watch on the box (tell them it could be an assembly mistake).
The best option to not pass the 30 days return barrier probably is to box them, if they ended up noticing it, told them that u made a mistake and forgot to put the watch inside and will pay the shipping of the return.
I emailed them back saying I want to escalate my case and additionally asked for CCTV proof.
They 30 day mark will pass in about a week.
How do I go about boxing them?
Put in your dry ice then retape it with a different tape
And then ship it back this makes it look like it got stolen essentially
If you're only keeping the Watch and the watch is light enough then still do the tape thing but leave the box in I guess