Sinisterly
Italy Samsung 23 Ultra refund - Printable Version

+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Italy Samsung 23 Ultra refund (/Thread-Italy-Samsung-23-Ultra-refund)

Pages: 1 2 3 4 5 6

RE: Italy Samsung 23 Ultra refund - mothered - 06-09-2023

(06-08-2023, 06:22 PM)CrisZer0 Wrote: Can they charge me again after I received the refund and turned on the phone ?
Almost every company has the capacity to rebill accounts.

(06-08-2023, 06:22 PM)CrisZer0 Wrote: If so, can I avoid it by simply disabling automatic charge from google on Paypal ?
You can, but digital gateways are not the only way to debit accounts.

RE: Italy Samsung 23 Ultra refund - CrisZer0 - 06-09-2023

(06-09-2023, 10:01 AM)mothered Wrote:
(06-08-2023, 06:22 PM)CrisZer0 Wrote: Can they charge me again after I received the refund and turned on the phone ?
Almost every company has the capacity to rebill accounts.

(06-08-2023, 06:22 PM)CrisZer0 Wrote: If so, can I avoid it by simply disabling automatic charge from google on Paypal ?
You can, but digital gateways are not the only way to debit accounts.
If you were in my shoes, what would you do ?

Update: I received an email from google support that said they requested a refund for me

RE: Italy Samsung 23 Ultra refund - mothered - 06-10-2023

(06-09-2023, 03:21 PM)CrisZer0 Wrote: Update: I received an email from google support that said they requested a refund for me
Excellent.

The SE will succeed when the funds have cleared Into your account.

RE: Italy Samsung 23 Ultra refund - CrisZer0 - 06-12-2023

(06-10-2023, 09:55 AM)mothered Wrote:
(06-09-2023, 03:21 PM)CrisZer0 Wrote: Update: I received an email from google support that said they requested a refund for me
Excellent.

The SE will succeed when the funds have cleared Into your account.

I've got a problem, they sent an email saying this

"Thank you for contacting Google Support.
We have carefully reviewed your request and our records confirm that your order has been delivered to the address you provided.
Unfortunately, we're unable to replace your order because Google has delivered the complete order to the location you indicated.
Don't hesitate to contact us if you have any other questions or concerns."


What do I do now ?

RE: Italy Samsung 23 Ultra refund - mothered - 06-13-2023

(06-12-2023, 11:57 AM)CrisZer0 Wrote: I've got a problem, they sent an email saying this

"Thank you for contacting Google Support.
We have carefully reviewed your request and our records confirm that your order has been delivered to the address you provided.
Unfortunately, we're unable to replace your order because Google has delivered the complete order to the location you indicated.
Don't hesitate to contact us if you have any other questions or concerns."


What do I do now ?
How was the package received/accepted?

RE: Italy Samsung 23 Ultra refund - cannyvalley - 06-13-2023

(05-31-2023, 04:53 PM)cookz028lulz Wrote: Dna or Eb won't work for Samsung. They provided picture of packaging and they request signature for their phones/s8 tablet. You can try fight it but it's a losing battle.

Samsung told me they would block the IMEI when I claimed EB so no one else uses it even after refusing to refund so it was returned.  Not sure if they actually do it.
DNA worked for me (USA). It required persistence but wasn't terribly long. They refused at first, saying my legit PR wasn't real and that they were blocking my account from ordering and wouldn't respond to further contact. A phone call complaining about this resolved the matter in a few days.

I haven't turned it on yet (or even opened the box( but there was no mention of IMEI blocking, and this was my 2nd SE of an S23 Ultra. the first one I boxed, I received an instant-refund after a ~30 min live support chat and I have had no problem using it to this day. IMEI is not blocked on that one.

RE: Italy Samsung 23 Ultra refund - CrisZer0 - 06-13-2023

(06-13-2023, 09:47 AM)mothered Wrote:
(06-12-2023, 11:57 AM)CrisZer0 Wrote: I've got a problem, they sent an email saying this

"Thank you for contacting Google Support.
We have carefully reviewed your request and our records confirm that your order has been delivered to the address you provided.
Unfortunately, we're unable to replace your order because Google has delivered the complete order to the location you indicated.
Don't hesitate to contact us if you have any other questions or concerns."


What do I do now ?
How was the package received/accepted?
from the courier delivered at my address, I took it but without any signature or photo

RE: Italy Samsung 23 Ultra refund - mothered - 06-14-2023

(06-13-2023, 11:30 PM)CrisZer0 Wrote: I took it but without any signature or photo
In that case, there's no evidence that you personally received It.

RE: Italy Samsung 23 Ultra refund - CrisZer0 - 06-14-2023

(06-14-2023, 09:48 AM)mothered Wrote:
(06-13-2023, 11:30 PM)CrisZer0 Wrote: I took it but without any signature or photo
In that case, there's no evidence that you personally received It.
yhea exactly, but they are adamant in saying that I received it and they can't refund it.

I tried contacting them again via phone and chat, but they say they can't do anything and to write it to the email ticket I have open.
from that ticket I keep getting the same answer, seems like I'm at a dead end

What can I do ?

RE: Italy Samsung 23 Ultra refund - Fagottino89 - 06-14-2023

(06-14-2023, 12:34 PM)CrisZer0 Wrote:
(06-14-2023, 09:48 AM)mothered Wrote:
(06-13-2023, 11:30 PM)CrisZer0 Wrote: I took it but without any signature or photo
In that case, there's no evidence that you personally received It.
yhea exactly, but they are adamant in saying that I received it and they can't refund it.

What can I do ?

Insist or box it I’d say