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+--- Thread: New Balance SE "Your request is closed" (/Thread-New-Balance-SE-Your-request-is-closed)
RE: New Balance SE "Your request is closed" - mothered - 02-25-2023
(02-25-2023, 10:45 AM)Kikibosum Wrote: I didn't understand your method, saying I bought the pair while evaluating my application, but on their system there is only one purchase, not two. How can this work?Just to clarify proceedings, they've approved a replacement and you'd prefer a refund Instead, correct?
RE: New Balance SE "Your request is closed" - Kikibosum - 02-25-2023
(02-25-2023, 11:45 AM)mothered Wrote:No absolutely not, I stopped the claim with UPS saying that I had found the package because the delivery man was going to come to my house and I don't want my parents to know, so I stopped the DNA. I am now at point 0, and no replacement has been offered or even a refund...(02-25-2023, 10:45 AM)Kikibosum Wrote: I didn't understand your method, saying I bought the pair while evaluating my application, but on their system there is only one purchase, not two. How can this work?Just to clarify proceedings, they've approved a replacement and you'd prefer a refund Instead, correct?
I can always do another method, but as said above, dry ice is not an option for me, knowing that on the internet, the prices are quite high and I don't really have enough anymore.
RE: New Balance SE "Your request is closed" - mothered - 02-25-2023
(02-25-2023, 11:52 AM)Kikibosum Wrote: No absolutely not, I stopped the claim with UPS saying that I had found the package because the delivery man was going to come to my house and I don't want my parents to know, so I stopped the DNA. I am now at point 0, and no replacement has been offered or even a refund...Got It, now I'm with you.
I can always do another method, but as said above, dry ice is not an option for me, knowing that on the internet, the prices are quite high and I don't really have enough anymore.
The problem Is, If you change your method other than returning the goods for a legit refund and boxing them, It's very likely to raise suspicion and significantly complicate matters.
RE: New Balance SE "Your request is closed" - Kikibosum - 02-25-2023
(02-25-2023, 12:07 PM)mothered Wrote:Yes, that's exactly it. PayPal claim is an option for me, but I don't know what to say or do. I absolutely want that refund. I am willing to do almost any method possible. The boxing method without the dry ice doesn't work?(02-25-2023, 11:52 AM)Kikibosum Wrote: No absolutely not, I stopped the claim with UPS saying that I had found the package because the delivery man was going to come to my house and I don't want my parents to know, so I stopped the DNA. I am now at point 0, and no replacement has been offered or even a refund...Got It, now I'm with you.
I can always do another method, but as said above, dry ice is not an option for me, knowing that on the internet, the prices are quite high and I don't really have enough anymore.
The problem Is, If you change your method other than returning the goods for a legit refund and boxing them, It's very likely to raise suspicion and significantly complicate matters.
RE: New Balance SE "Your request is closed" - mothered - 02-25-2023
(02-25-2023, 12:13 PM)Kikibosum Wrote: PayPal claim is an option for me, but I don't know what to say or do.The only thing that you can use via PayPal Is SNAD (Significantly Not As Described), which Is the equivalent of the wrong Item received method.
(02-25-2023, 12:13 PM)Kikibosum Wrote: The boxing method without the dry ice doesn't work?It's too heavy to box without substituting the weight.
RE: New Balance SE "Your request is closed" - Kikibosum - 02-25-2023
(02-25-2023, 02:54 PM)mothered Wrote:Okay, and what is the SNAD method? Can I use it in my case? I should mention that I don't have that much money left to buy a new pair unfortunately.(02-25-2023, 12:13 PM)Kikibosum Wrote: PayPal claim is an option for me, but I don't know what to say or do.The only thing that you can use via PayPal Is SNAD (Significantly Not As Described), which Is the equivalent of the wrong Item received method.
(02-25-2023, 12:13 PM)Kikibosum Wrote: The boxing method without the dry ice doesn't work?It's too heavy to box without substituting the weight.
Couldn't I try an EB despite the high weight? I don't know if they have cameras in place, but it's enough that they are careless and don't investigate and it could be fine. Besides, who's to say the delivery guy didn't just open the package when he got out of the truck after the scan (I don't think there are any), and steal the pair?
So my approach would be, my little cousin picked up the package on my behalf, I have not been home since, I only opened the package now and there was nothing... I recall that it has been 8 days since I received the item.
RE: New Balance SE "Your request is closed" - mothered - 02-26-2023
(02-25-2023, 03:12 PM)Kikibosum Wrote: Okay, and what is the SNAD method? Can I use it in my case?It's not a method.
As said:
(02-25-2023, 02:54 PM)mothered Wrote: The only thing that you can use via PayPal Is SNAD (Significantly Not As Described), which Is the equivalent of the wrong Item received method.
(02-25-2023, 03:12 PM)Kikibosum Wrote: Couldn't I try an EB despite the high weight?You can try It, but don't be disappointed If your claim Is declined.
(02-25-2023, 03:12 PM)Kikibosum Wrote: I don't know if they have cameras in place, but it's enough that they are careless and don't investigate and it could be fine.Never assume their assessment.
(02-25-2023, 03:12 PM)Kikibosum Wrote: Besides, who's to say the delivery guy didn't just open the package when he got out of the truck after the scan (I don't think there are any), and steal the pair?Do you really want to put blame on the carrier driver?
(02-25-2023, 03:12 PM)Kikibosum Wrote: So my approach would be, my little cousin picked up the package on my behalf, I have not been home since, I only opened the package now and there was nothing... I recall that it has been 8 days since I received the item.Keep us updated.
RE: New Balance SE "Your request is closed" - Kikibosum - 02-26-2023
(02-26-2023, 01:24 AM)mothered Wrote:Yes, so in order to make a SNAD with PayPal, I need to buy another pair from their inventory right? Please correct me if I am wrong.(02-25-2023, 03:12 PM)Kikibosum Wrote: Okay, and what is the SNAD method? Can I use it in my case?It's not a method.
As said:
(02-25-2023, 02:54 PM)mothered Wrote: The only thing that you can use via PayPal Is SNAD (Significantly Not As Described), which Is the equivalent of the wrong Item received method.
(02-25-2023, 03:12 PM)Kikibosum Wrote: Couldn't I try an EB despite the high weight?You can try It, but don't be disappointed If your claim Is declined.
(02-25-2023, 03:12 PM)Kikibosum Wrote: I don't know if they have cameras in place, but it's enough that they are careless and don't investigate and it could be fine.Never assume their assessment.
(02-25-2023, 03:12 PM)Kikibosum Wrote: Besides, who's to say the delivery guy didn't just open the package when he got out of the truck after the scan (I don't think there are any), and steal the pair?Do you really want to put blame on the carrier driver?
(02-25-2023, 03:12 PM)Kikibosum Wrote: So my approach would be, my little cousin picked up the package on my behalf, I have not been home since, I only opened the package now and there was nothing... I recall that it has been 8 days since I received the item.Keep us updated.
Secondly, no, I absolutely do not want to blame the driver, otherwise I would not have stopped the DNA previously. The empty box method I will avoid as much as possible, because of the weight. I'm waiting for your answer about the SNAD, but if I have to buy a second pair, I can't afford it...
RE: New Balance SE "Your request is closed" - mothered - 02-26-2023
(02-26-2023, 10:46 AM)Kikibosum Wrote: so in order to make a SNAD with PayPal, I need to buy another pair from their inventory right?That Is correct.
Again, as said, SNAD Is the equivalent of the wrong Item received method.
- SNAD = Significantly Not As Described
- Wrong Item Received = Received the wrong Item
They're both titled differently, but have the same meaning.
RE: New Balance SE "Your request is closed" - Kikibosum - 02-26-2023
(02-26-2023, 11:26 AM)mothered Wrote:But at 8 days interval, I doubt that this method is effective. Let's say I buy this pair now, how come it ends up at my house instead of a pair ordered two weeks ago...?(02-26-2023, 10:46 AM)Kikibosum Wrote: so in order to make a SNAD with PayPal, I need to buy another pair from their inventory right?That Is correct.
Again, as said, SNAD Is the equivalent of the wrong Item received method.
- SNAD = Significantly Not As Described
- Wrong Item Received = Received the wrong Item
They're both titled differently, but have the same meaning.
As for the dry ice method, can I use it in my case? Can I use the boxing method without dry ice?
Edit : I read your blog post: boxing without dry ice. In this one it is said that dry ice can be avoided by replacing it with tape or anything else used by the centers where the packages pass. I could consider using this method no? My package weighs 1.30 kg, according to what it says on the UPS tracking site.