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+--- Thread: Nike double dip advice (/Thread-Nike-double-dip-advice)
RE: Nike double dip advice - mothered - 11-12-2022
(11-12-2022, 01:09 PM)Yung_ssav Wrote: I managed to refund with no investigationWho'd choose an Investigation over a refund? I don't believe the rep was thinking straight.
I was given an option by the rep to either investigate with dpd, receive a refund or attempt re delivery.
I just made sure to sound as humane as possible with the language and phrasing I used on the chat and she was swift to mention refund
That aside, congrats.
RE: Nike double dip advice - Yung_ssav - 11-12-2022
(11-12-2022, 03:08 PM)mothered Wrote:(11-12-2022, 01:09 PM)Yung_ssav Wrote: I managed to refund with no investigationWho'd choose an Investigation over a refund? I don't believe the rep was thinking straight.
I was given an option by the rep to either investigate with dpd, receive a refund or attempt re delivery.
I just made sure to sound as humane as possible with the language and phrasing I used on the chat and she was swift to mention refund
That aside, congrats.
Thanks,
I think she was thinking from a perspective of I still wanted the package to arrive and see if they could escalate
RE: Nike double dip advice - mothered - 11-13-2022
(11-12-2022, 03:36 PM)Yung_ssav Wrote: I think she was thinking from a perspective of I still wanted the package to arrive and see if they could escalateYou're probably right, but anyone with common sense would prefer a refund, rather than going through the hassle of an escalation.