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Mcdonalds refund method uk - Printable Version

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RE: Mcdonalds refund method uk - 2ndround - 12-11-2022

Many delivery apps are getting stricter with refunds, not tried mothereds method but I imagine that is the most effective. Quite a few delivery apps do not refund you for food arriving cold anymore. At best you might get a free delivery credit or you are already told tough luck during the claim process.

RE: Mcdonalds refund method uk - razmataz - 12-15-2022

(10-05-2022, 02:44 AM)mothered Wrote:
(10-04-2022, 09:08 PM)TrueBoljibears Wrote: Simply complaining about a poor experience on a large order can generally get you some free meals.
Or complain you felt extremely sick after consumption, and request a refund.

It hasn't failed me to date.

I done this with Just Eat in the UK and they asked me to contact my local FSA and make a formal complaint, I didn't want to get the restaurant in shit so I didn't do it and then a week later emailed Just Eat again saying the council haven't got back to me but they persisted in saying they can't do anything until the FSA contact them.

RE: Mcdonalds refund method uk - Ashitbag - 12-15-2022

Did this with a food delivery app in South America called Rappi. I swear I must've paid for only 50% of my meals over the period of a month before the app blocked my number. It was excellent.

RE: Mcdonalds refund method uk - mothered - 12-15-2022

(12-15-2022, 03:03 AM)razmataz Wrote: I done this with Just Eat in the UK and they asked me to contact my local FSA and make a formal complaint
Nonsense.

You've ordered from Just Eat, hence their responsible for the safety and hygiene of food supplied to their customers. For Instance, If they didn't refrigerate their meat and someone became sick from It, who's liable? The FSA? Certainly not.

RE: Mcdonalds refund method uk - razmataz - 12-15-2022

(12-15-2022, 09:53 AM)mothered Wrote:
(12-15-2022, 03:03 AM)razmataz Wrote: I done this with Just Eat in the UK and they asked me to contact my local FSA and make a formal complaint
Nonsense.

You've ordered from Just Eat, hence their responsible for the safety and hygiene of food supplied to their customers. For Instance, If they didn't refrigerate their meat and someone became sick from It, who's liable? The FSA? Certainly not.

Yeah I said it could of been due to the drivers handling of the order and they said because the restaurant used their own drivers, not Just Eat drivers that they weren't responsible for that. I've followed up a number of times and they remain persistent that they can't do anything until FSA contact them.

RE: Mcdonalds refund method uk - mothered - 12-15-2022

(12-15-2022, 12:34 PM)razmataz Wrote: Yeah I said it could of been due to the drivers handling of the order and they said because the restaurant used their own drivers, not Just Eat drivers that they weren't responsible for that. I've followed up a number of times and they remain persistent that they can't do anything until FSA contact them.
Total BS.

They're responsible for providing your order In a safe and hygienic state, Irrespective of the delivery service they utilize. It may well be their staff and/or facilities that's the Issue, but It's safe to say they'll make up some fanciful story to release themselves from liability.

Have you spoken to senior management?

RE: Mcdonalds refund method uk - razmataz - 12-15-2022

(12-15-2022, 03:07 PM)mothered Wrote:
(12-15-2022, 12:34 PM)razmataz Wrote: Yeah I said it could of been due to the drivers handling of the order and they said because the restaurant used their own drivers, not Just Eat drivers that they weren't responsible for that. I've followed up a number of times and they remain persistent that they can't do anything until FSA contact them.
Total BS.

They're responsible for providing your order In a safe and hygienic state, Irrespective of the delivery service they utilize. It may well be their staff and/or facilities that's the Issue, but It's safe to say they'll make up some fanciful story to release themselves from liability.

Have you spoken to senior management?

I haven't spoken to their senior management yet no, I will ask to do that now.

Also, would really appreciate your advice on a thread a created yesterday regarding a Currys refund.

Thanks!

RE: Mcdonalds refund method uk - Ashitbag - 12-15-2022

(12-15-2022, 05:55 PM)razmataz Wrote:
(12-15-2022, 03:07 PM)mothered Wrote:
(12-15-2022, 12:34 PM)razmataz Wrote: Yeah I said it could of been due to the drivers handling of the order and they said because the restaurant used their own drivers, not Just Eat drivers that they weren't responsible for that. I've followed up a number of times and they remain persistent that they can't do anything until FSA contact them.
Total BS.

They're responsible for providing your order In a safe and hygienic state, Irrespective of the delivery service they utilize. It may well be their staff and/or facilities that's the Issue, but It's safe to say they'll make up some fanciful story to release themselves from liability.

Have you spoken to senior management?

I haven't spoken to their senior management yet no, I will ask to do that now.

Also, would really appreciate your advice on a thread a created yesterday regarding a Currys refund.

Thanks!

Just eat are the absolute worst to attempt to get any compensation from. I speak from experience after having genuine issues with food I ordered through their platform

RE: Mcdonalds refund method uk - InternetRockStar - 12-15-2022

(12-15-2022, 08:18 PM)Ashitbag Wrote:
(12-15-2022, 05:55 PM)razmataz Wrote:
(12-15-2022, 03:07 PM)mothered Wrote: Total BS.

They're responsible for providing your order In a safe and hygienic state, Irrespective of the delivery service they utilize. It may well be their staff and/or facilities that's the Issue, but It's safe to say they'll make up some fanciful story to release themselves from liability.

Have you spoken to senior management?

I haven't spoken to their senior management yet no, I will ask to do that now.

Also, would really appreciate your advice on a thread a created yesterday regarding a Currys refund.

Thanks!

Just eat are the absolute worst to attempt to get any compensation from. I speak from experience after having genuine issues with food I ordered through their platform

Tell me about it. I have probably spent thousands over the years and they wouldn't refund £50 worth of food.

Who would you say the easiest are?

RE: Mcdonalds refund method uk - mothered - 12-16-2022

(12-15-2022, 05:55 PM)razmataz Wrote: I haven't spoken to their senior management yet no, I will ask to do that now.
Good to read.

(12-15-2022, 05:55 PM)razmataz Wrote: Also, would really appreciate your advice on a thread a created yesterday regarding a Currys refund.
I don't recall the thread.

I have 60+ alerts each day, hence It takes time to address the lot.