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What method should I use - Printable Version

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RE: What method should I use - mothered - 07-21-2022

(07-21-2022, 04:42 PM)syuh Wrote: Update: It went pretty ok.. Talked to a rep who said couldn't do nothing except transfer my case to a more "concerned team" and would answer me back in 3 - 5 days.. I played the dummy saying I needed it soon since it's for a birthday and at this point I was talking to the supervisor.. She told me that she couldn't process the refund right now since the system wasn't allowing her and instead she put my case in the highest priority.
Looking good so far.

(07-21-2022, 04:42 PM)syuh Wrote: The day later when woking up, received an email saying that the will continue investigating but I will receive my refund in 3 - 5 days which is a W but. I also received another e-mail with that.

"Hello,
We noticed that you have requested refunds or replacements for a large number of orders because you reported that you did not receive your package.
We know that occasional problems with orders are expected in the normal course of business. In these instances, a refund or replacement may be issued.
To help prevent another missed delivery, please verify your shipping addresses. To do so, go to “Your Account” and update any incorrect shipping information."
Quote:Idk if it's cause of concern since it's my first real SE
Approximately how many returns/refunds have been made on the account?

(07-21-2022, 04:42 PM)syuh Wrote: So thank you I appreciate the help you gave me through this!
It's my pleasure.

RE: What method should I use - syuh - 07-21-2022

(07-21-2022, 04:58 PM)mothered Wrote:
(07-21-2022, 04:42 PM)syuh Wrote: Update: It went pretty ok.. Talked to a rep who said couldn't do nothing except transfer my case to a more "concerned team" and would answer me back in 3 - 5 days.. I played the dummy saying I needed it soon since it's for a birthday and at this point I was talking to the supervisor.. She told me that she couldn't process the refund right now since the system wasn't allowing her and instead she put my case in the highest priority.
Looking good so far.

(07-21-2022, 04:42 PM)syuh Wrote: The day later when woking up, received an email saying that the will continue investigating but I will receive my refund in 3 - 5 days which is a W but. I also received another e-mail with that.

"Hello,
We noticed that you have requested refunds or replacements for a large number of orders because you reported that you did not receive your package.
We know that occasional problems with orders are expected in the normal course of business. In these instances, a refund or replacement may be issued.
To help prevent another missed delivery, please verify your shipping addresses. To do so, go to “Your Account” and update any incorrect shipping information."
Quote:Idk if it's cause of concern since it's my first real SE
Approximately how many returns/refunds have been made on the account?

(07-21-2022, 04:42 PM)syuh Wrote: So thank you I appreciate the help you gave me through this!
It's my pleasure.

I did around 4 - 5 returns.. Now that I think about this, it's not a small amount but they were legit returns.

Is there a way for the SE to fail now? Since I will get my refund.

RE: What method should I use - shaolinwookie - 07-22-2022

is there a reason people dont just make a claim wit their credit card instead of filing a PR

RE: What method should I use - mothered - 07-22-2022

(07-21-2022, 05:21 PM)syuh Wrote: I did around 4 - 5 returns.. Now that I think about this, it's not a small amount but they were legit returns.
That's not a high volume of returns.

As per their reply below, ask them how they define "a large number of orders".
Quote:We noticed that you have requested refunds or replacements for a large number of orders

(07-21-2022, 05:21 PM)syuh Wrote: Is there a way for the SE to fail now? Since I will get my refund.
They haven't mentioned anything about your account Impacting the refund, hence at this stage, the refund Is In progress.

RE: What method should I use - tarunb328024 - 12-04-2023

Anyone from india ?? Need any help from me ???