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+--- Thread: Meta quest 2 EB problem (/Thread-Meta-quest-2-EB-problem)
RE: Meta quest 2 EB problem - mothered - 07-05-2022
(07-05-2022, 07:36 AM)Ordnael92 Wrote: I only got mine thanks to PP, not Meta. This is one of those situations where all else failed.A prime example of effectively using PayPal.
RE: Meta quest 2 EB problem - kissedmoon - 07-06-2022
Mine was supposed to come today but I realised it still hasn't been shipped, so I live chat with them and they said they'll get back to me via email. I guess I'll be extra disappointed when I receive an empty package lol
RE: Meta quest 2 EB problem - mothered - 07-06-2022
(07-06-2022, 12:13 AM)kissedmoon Wrote: Mine was supposed to come today but I realised it still hasn't been shipped, so I live chat with them and they said they'll get back to me via email. I guess I'll be extra disappointed when I receive an empty package lolPlease keep us Informed of the latest developments.
RE: Meta quest 2 EB problem - Ordnael92 - 07-06-2022
(07-06-2022, 12:13 AM)kissedmoon Wrote: Mine was supposed to come today but I realised it still hasn't been shipped, so I live chat with them and they said they'll get back to me via email. I guess I'll be extra disappointed when I receive an empty package lolDelays in investigations, delays in refunds, delays in shipments... Sounds like they might really be experiencing some problems in their departments
RE: Meta quest 2 EB problem - kissedmoon - 07-06-2022
Support got back to me and said due to a the high number of orders, my package is delayed but rest assured it will come.
RE: Meta quest 2 EB problem - mothered - 07-06-2022
(07-06-2022, 08:57 AM)kissedmoon Wrote: Support got back to me and said due to a the high number of orders, my package is delayed but rest assured it will come.Reps are known to reverse their decision or make as though It never existed, so be sure to keep a record of this conversation.
RE: Meta quest 2 EB problem - kissedmoon - 07-06-2022
(07-06-2022, 10:32 AM)mothered Wrote:(07-06-2022, 08:57 AM)kissedmoon Wrote: Support got back to me and said due to a the high number of orders, my package is delayed but rest assured it will come.Reps are known to reverse their decision or make as though It never existed, so be sure to keep a record of this conversation.
I've got in on paper (well, in my inbox). I don't know how soon should I contact them again because the order hasn't moved.
RE: Meta quest 2 EB problem - mothered - 07-07-2022
(07-06-2022, 09:24 PM)kissedmoon Wrote: I've got in on paper (well, in my inbox).Excellent.
(07-06-2022, 09:24 PM)kissedmoon Wrote: I don't know how soon should I contact them again because the order hasn't moved.Get In touch tomorrow and ask them for an ETA.
RE: Meta quest 2 EB problem - larry_ - 07-08-2022
UPDATE: Refund received (after 3 weeks)
RE: Meta quest 2 EB problem - Auris - 07-08-2022
(07-08-2022, 12:45 PM)larry_ Wrote: UPDATE: Refund received (after 3 weeks)Congrats!