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+--- Thread: Amazon delivered wrong item. (/Thread-Amazon-delivered-wrong-item)
RE: Amazon delivered wrong item. - ShubhamS11 - 05-24-2022
(05-24-2022, 12:09 PM)mothered Wrote:(05-24-2022, 11:30 AM)ShubhamS11 Wrote: 1st: I'm legit scared will they go through my whole account history & go ban/block/blacklist or even legal against me??Assessing your account history Is a possibility but rest assured, there's nothing to suggest they'll take It legally.
(05-24-2022, 11:30 AM)ShubhamS11 Wrote: 2nd: Is account closure incomingCan't say for sure.
Even If they'll close the account, It doesn't Impact on you personally, so don't worry about It.
(05-24-2022, 11:30 AM)ShubhamS11 Wrote: 3rd: Have I pushed it too far where i can get busted, should i call it off while i've the time & write the loss in my books, considering the legal consequences which may or may not arise at a later stage?I don't know how many SEs you've performed over the years, nor their nature and value and whether or not suspicious activity was Identified by the company.
(05-24-2022, 11:30 AM)ShubhamS11 Wrote: F**K I"M NERVOUS & SCAREDDon't be.
As you can see In their message, they're offering their assistance, which demonstrates they're on your side.
Alright thanks your response relaxes me a bit. Thanks for all your help buddy, I really appreciate your knowledge & help here!
Also account closure is not in my end so there's no point worrying about it.
Quote:I don't know how many SEs you've performed over the years, nor their nature and value and whether or not suspicious activity was Identified by the company.I started SE'ing them in 2020 but was most of my SE's were in 2021 2nd half. Though i got mail from OFM 3 times on that same account
OFM Mail history:- (If this helps you to guess or anticipate their response to me)
1st in Nov'2018, that was not my fault, was a legit return but idk how OFM shot me a mail over $10 worth of amazon brand's sweatshirt; i dont even remember what happened back then, though back then their language in mail was very soft when compared to the lastest one(s))
2nd in Nov'2021, it was a Wrong Item then switcheroo on logitech gaming mouse; they refunded; then 10-12days later mail from OFM(relatively strict mail: [Our Returns Department advised us that they received different unit. We confirmed the item XXX from order #XYZ was in the box given to ATS at the time it left our fulfillment center.
...
...
...
We are discarding the different unit that you sent. We will be happy to accept the return of the correct item at your earliest convenience. We expect and understand the occasional problem with a return. However, there have been repeated problems with returns on your account. We want to bring this to your attention because continued failure to follow our policies may result in you no longer being able to buy on Amazon.in.
If your account is closed, any unused gift card balance as a result of a refund on an order will no longer be available. Your balance will not be redeemable or transferable.
You can learn more about our policies by visiting the Conditions of Use & Sale page at the link below:
www.amazon.in/conditionsofuse
Our Account Specialist team is unable to provide support via phone or chat at this time, but if you would like to appeal this decision, please reply to this email.])
3rd in Feb'2022, it was Damaged Item + Switcheroo + Double Dip all at once they refunded then after 3-4 days mail from OFM(relatively strict mail: [Our Returns Department advised us that they received different unit. We confirmed the Item XXX from order #ABC was in the box given to ATS at the time it left our fulfillment center.
...
...
...
We are discarding the different unit that you sent. We will be happy to accept the return of the correct item at your earliest convenience. We expect and understand the occasional problem with a return. However, there have been repeated problems with returns on your account. We want to bring this to your attention because continued failure to follow our policies may result in you no longer being able to buy on Amazon.in.
If your account is closed, any unused gift card balance as a result of a refund on an order will no longer be available. Your balance will not be redeemable or transferable.
You can learn more about our policies by visiting the Conditions of Use & Sale page at the link below:
www.amazon.in/conditionsofuse
Our Account Specialist team is unable to provide support via phone or chat at this time, but if you would like to appeal this decision, please reply to this email.])
After that last^ ofm-mail lots of legit orders around 10-15 orders(in these orders there were total 20-25 different items delivered to me, all for own + legit use & on which i gave them appropriate feedback).
And NOW this mess in MAY's month!
Lets see what happens!
Hope for the best!
RE: Amazon delivered wrong item. - mothered - 05-24-2022
(05-24-2022, 04:13 PM)ShubhamS11 Wrote: After that last^ ofm-mail lots of legit orders around 10-15 orders(in these orders there were total 20-25 different items delivered to me, all for own + legit use & on which i gave them appropriate feedback).If action Is to be taken, the above transactions wouldn't have taken place.
If a cease and desist letter Is Issued, that's when there's cause for concern. As It stands, you're fine.
RE: Amazon delivered wrong item. - ShubhamS11 - 05-25-2022
@mothered
Quote:If action Is to be taken, the above transactions wouldn't have taken place.UNDERSTOOD!
Quote:If a cease and desist letter Is Issued, that's when there's cause for concern. As It stands, you're fine.
WHEN/IF they issue me C&DNotice, then thats it? Or C&DNote is just a start or portal to entire new set of headaches??
RE: Amazon delivered wrong item. - mothered - 05-25-2022
(05-25-2022, 07:54 AM)ShubhamS11 Wrote: WHEN/IF they issue me C&DNotice, then thats it? Or C&DNote is just a start or portal to entire new set of headaches??Unless It's already In the hands of the company's lawyers, a C&D notice Is basically a warning to stop your activities there and then.
If you Ignore It, further action may be taken - legally.
RE: Amazon delivered wrong item. - ShubhamS11 - 05-25-2022
(05-25-2022, 10:53 AM)mothered Wrote:(05-25-2022, 07:54 AM)ShubhamS11 Wrote: WHEN/IF they issue me C&DNotice, then thats it? Or C&DNote is just a start or portal to entire new set of headaches??Unless It's already In the hands of the company's lawyers, a C&D notice Is basically a warning to stop your activities there and then.
If you Ignore It, further action may be taken - legally.
Alright, understood.
Lets wait for their response.
RE: Amazon delivered wrong item. - mothered - 05-25-2022
(05-25-2022, 01:20 PM)ShubhamS11 Wrote: Lets wait for their response.Please quote me when they reply.
RE: Amazon delivered wrong item. - ShubhamS11 - 05-28-2022
(05-25-2022, 04:27 PM)mothered Wrote:(05-25-2022, 01:20 PM)ShubhamS11 Wrote: Lets wait for their response.Please quote me when they reply.
Here's what they just now responded
Hello ABC
I understand that you have not received the "Order #Removed" for "ITEM NAME REMOVED"
, though the tracking says it was delivered/received an incorrect item/received an empty package.
We have investigated this matter with the carrier. It appears that this package was delivered intact in condition and correct Item was shipped.
Based on the results of our investigation, we won’t be able to provide a replacement or refund for this order at this time.
Thank you for your understanding.
Warmest regards,
XYZ
Amazon.in
@mothered what to do now, I'm blank & clueless now
But on serious note this is the 1st time I became victim to someone else's perfectly executed SE; This sucks a** bigtime (>_<)
RE: Amazon delivered wrong item. - mothered - 05-28-2022
Quote:It appears that this package was delivered intact in condition"Appears?". In other words, It "seems" - which suggests Indecisiveness.
Ask them to provide photographic evidence of the package condition at the time It arrived to your address.
Quote:and correct Item was shipped.Again, ask them to provide evidence that clearly shows the correct Item was shipped with your consignment.
RE: Amazon delivered wrong item. - ShubhamS11 - 05-29-2022
@mothered I have question, I had previously applied for a cc ON AMZ of this one specific bank, amazon acted as platform to set me up with the bank, but amazon has the tracking details, date of that specific bank's cc when it was dispatched & delivered to me + it was already saved for checking out on my amz payment option(s)<-Lets call it New Bank/CC
My main amz account status flagged + 2times ofm policy warnings on it.
For SE'ing used another bank <--Call it Old Bank/CC.
"Both has my same real name on it tho."
New Bank can be called fresh/unused for SE'ing purpose - I've so far used Old Bank for SE'ing & stuff.
So i was wondering if or can they(the amz cs rep) are able to TRACK, IDENTITY AND FAIL my SE in midway {using my SAVED payment address or voice data-on phone call} if i try another one from AGED Amazon with ALMOST 0/NO complaints-returns/refund, when using:-
Case 1: New Bank/CC
Case 2: Old Bank/CC
Both of these^ are saved on my currently flagged account though!
What would you say?
RE: Amazon delivered wrong item. - mothered - 05-30-2022
(05-29-2022, 08:55 PM)ShubhamS11 Wrote: @mothered I have question, I had previously applied for a cc from amz this one specific bank, amazon acted as platfrom to set me uo with the bank, but amazon has the tracking details, date of that specific bank's cc when it was dispatched & delivered to me + it was already saved for checking out on my amz payment option(s)<-Lets call it New Bank/CCIn short, Amazon keeps records of every account history, transaction, activity, payment system and credentials.
My main amz account status flagged + 2times ofm policy warnings on it.
For SE'ing used another bank <--Call it Old Bank/CC.
"Both has my same real name on it tho."
New Bank can be called fresh/unused for SE'ing purpose - I've so far used Old Bank for SE'ing & stuff.
So i was wondering if or can they(the amz cs rep) are able to TRACK, IDENTITY AND FAIL my SE in midway {using my SAVED payment address or voice data-on phone call} if i try another one from AGED Amazon with ALMOST 0/NO complaints-returns/refund, when using:-
Case 1: New Bank/CC
Case 2: Old Bank/CC
Both of these^ are saved on my currently flagged account though!
What would you say?
If they're to Investigate a given account for suspicious behavior, they'd Identify multi-accounting.