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+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Need some help with a small SE (mouse) (/Thread-Need-some-help-with-a-small-SE-mouse)
RE: Need some help with a small SE (mouse) - mothered - 04-29-2022
(04-29-2022, 04:01 PM)DragonyCat Wrote: What can happen or be the result of them doing that? Don't want any legal trouble obviously.There's no legal consequences for a mediocre one-off Incident.
Your claim will simply be declined.
RE: Need some help with a small SE (mouse) - DragonyCat - 04-29-2022
(04-29-2022, 04:55 PM)mothered Wrote:(04-29-2022, 04:01 PM)DragonyCat Wrote: What can happen or be the result of them doing that? Don't want any legal trouble obviously.There's no legal consequences for a mediocre one-off Incident.
Your claim will simply be declined.
I love how you always seem to reassure me with SE stuff, thank you for that.
RE: Need some help with a small SE (mouse) - mothered - 04-30-2022
(04-29-2022, 05:46 PM)DragonyCat Wrote: I love how you always seem to reassure me with SE stuff, thank you for that.You're always welcome.
It's my pleasure.
RE: Need some help with a small SE (mouse) - DragonyCat - 05-03-2022
New update:
"Apologies for the delay.
Upon checking with the relevant team, this is good news for you. We will proceed with the warranty replacement process.
Please provide the pick up/ shipping detail below:
Full Name:
Email:
Phone:
Street Address:
City:
State/Province:
Postal (ZIP) Code:
Country:
Product Name: Razer Basilisk V3 - Ergonomic Wired Gaming
Product Code: Removed for sinisterly
Product SN: Removed for sinisterly
Place of Purchase: Removed for sinisterly.
Date of Purchase: 18 March 2022
Proof of Purchase: Attached
We will proceed with warranty replacement once receiving your detail above.
Thank you for choosing Razer."
Mhm, warranty replacement. Curious how this will work.
RE: Need some help with a small SE (mouse) - mothered - 05-03-2022
(05-03-2022, 12:25 PM)DragonyCat Wrote: Mhm, warranty replacement. Curious how this will work.It seems like they only require the details to Issue the replacement.
RE: Need some help with a small SE (mouse) - DragonyCat - 05-03-2022
(05-03-2022, 04:29 PM)mothered Wrote:(05-03-2022, 12:25 PM)DragonyCat Wrote: Mhm, warranty replacement. Curious how this will work.It seems like they only require the details to Issue the replacement.
That's what I thought. Filled the details in. Gonna update soon, hopefully for the last time!
RE: Need some help with a small SE (mouse) - mothered - 05-03-2022
(05-03-2022, 04:56 PM)DragonyCat Wrote: That's what I thought. Filled the details in. Gonna update soon, hopefully for the last time!Please reply the moment you receive their response.
RE: Need some help with a small SE (mouse) - DragonyCat - 05-04-2022
(05-03-2022, 05:16 PM)mothered Wrote:(05-03-2022, 04:56 PM)DragonyCat Wrote: That's what I thought. Filled the details in. Gonna update soon, hopefully for the last time!Please reply the moment you receive their response.
"Thank you for providing the pickup/shipping detail. I hope this email reaches you well.
Please be informed that we will forward this case to the relevant team and they will reach you within 24 to 48 hours. If you have any further inquiries about the warranty process, now try, they will assist you in the warranty replacement process.
Thank you for choosing Razer and have an amazing day."
Waiting game begins haha.
RE: Need some help with a small SE (mouse) - mothered - 05-04-2022
(05-04-2022, 10:27 AM)DragonyCat Wrote: "Thank you for providing the pickup/shipping detail. I hope this email reaches you well.Yes, their Investigation continues.
Please be informed that we will forward this case to the relevant team and they will reach you within 24 to 48 hours. If you have any further inquiries about the warranty process, now try, they will assist you in the warranty replacement process.
Thank you for choosing Razer and have an amazing day."
Waiting game begins haha.
You know what to do - If they don't reply, get In contact.
RE: Need some help with a small SE (mouse) - DragonyCat - 05-04-2022
(05-04-2022, 10:58 AM)mothered Wrote:(05-04-2022, 10:27 AM)DragonyCat Wrote: "Thank you for providing the pickup/shipping detail. I hope this email reaches you well.Yes, their Investigation continues.
Please be informed that we will forward this case to the relevant team and they will reach you within 24 to 48 hours. If you have any further inquiries about the warranty process, now try, they will assist you in the warranty replacement process.
Thank you for choosing Razer and have an amazing day."
Waiting game begins haha.
You know what to do - If they don't reply, get In contact.
Was actually hoping the newest email from them was confirming that they sent the mouse to me - oh well, one must not become unpatient.