(04-01-2022, 10:08 AM)mothered Wrote:

(04-01-2022, 09:47 AM)Lassensedis Wrote: Should I give them more time? I got an automated response by them after I send them that it will take longer than usual. Or should I write them another message

How long ago did they contact you?

(04-01-2022, 10:19 AM)Lassensedis Wrote: Well they didnt really contact me it was just an automated response that came a few minutes after I sent the Mail

(03-31-2022, 10:20 PM)Lassensedis Wrote:

(03-31-2022, 08:52 PM)Canadian Moose Wrote:

(03-31-2022, 08:21 PM)Lassensedis Wrote: Just to report back I haven't received any reply by Paypal yet.
Is it possible that they will just ignore me? What should I do ?

Go to paypal.com/eerb
What does it request?

It says Site not found ?

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(03-31-2022, 08:27 PM)Andrea Bang Wrote:

(03-31-2022, 08:21 PM)Lassensedis Wrote: Just to report back I haven't received any reply by Paypal yet.
Is it possible that they will just ignore me? What should I do ?

what does it say on the resolution page

resolution centre

What do you mean ?

(03-31-2022, 08:27 PM)Andrea Bang Wrote: what does it say on the resolution page
resolution centre

(04-01-2022, 03:02 PM)Lassensedis Wrote:

(03-31-2022, 08:27 PM)Andrea Bang Wrote: what does it say on the resolution page
resolution centre

It says "Your account access is limited

To view and resolve the limitations that have been applied on your account, you can visit the account limitations page."

On the limitations page it says

"You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money."

(04-01-2022, 09:47 AM)Lassensedis Wrote:

(04-01-2022, 12:04 AM)Canadian Moose Wrote: www.paypal.com/eebr
My bad.

https://prnt.sc/wKd8mXd8F4uC
Uh I just get the Options to upload stuff to them. What would you recommend I do? Send another message through here?
Also big big thanks for trying to help me out here. I really appreciate it <3

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(04-01-2022, 04:06 AM)mothered Wrote:

(03-31-2022, 08:21 PM)Lassensedis Wrote: I haven't received any reply by Paypal yet.
Is it possible that they will just ignore me?

They're obligated to address every claim/Issue brought to their attention, so keep contacting them.

Alright good to know. Should I give them more time? I got an automated response by them after I send them that it will take longer than usual. Or should I write them another message

(04-02-2022, 03:27 AM)Canadian Moose Wrote: What are your options (upload wise)?
That's your best bet at this point.  Upload something and in the description plead your case.  I had an account permanently limited recently (after your thread was posted) and what I did was just go  there, and put in that I'd like to appeal my perm limitation.  It's not a temp limitation and I have to verify some stuff.  I probably won't because it's just a new account I was testing, but in your case, do it and see if they'll give you a chance.

(04-02-2022, 10:46 AM)Lassensedis Wrote:

(04-02-2022, 03:27 AM)Canadian Moose Wrote: What are your options (upload wise)?
That's your best bet at this point.  Upload something and in the description plead your case.  I had an account permanently limited recently (after your thread was posted) and what I did was just go  there, and put in that I'd like to appeal my perm limitation.  It's not a temp limitation and I have to verify some stuff.  I probably won't because it's just a new account I was testing, but in your case, do it and see if they'll give you a chance.

Uhm tbh I dont know, whats something I could upload there? What did you upload?
The store I refunded apparently wighed the package that was sent back to them and this is their evidence I guess. I dont have more info, this was all the guy on the phone told me. So I dont know if sending the tracking Number or proof of delivery will do any good tbh.
Ive never had to deal with anything like this so if you have any good ideas that would be really helpful

(04-02-2022, 03:05 PM)Canadian Moose Wrote: Is it an account with real info?  If so, just upload your ID, and say appealing your account closure.

(04-02-2022, 04:27 PM)Lassensedis Wrote:

(04-02-2022, 03:05 PM)Canadian Moose Wrote: Is it an account with real info?  If so, just upload your ID, and say appealing your account closure.

Okay I will try thank you. So just appealing the permanence ?