(11-04-2020, 05:04 PM)Ddog Wrote: sorry im not sure why that is, do you have a better way of sending a pdf file onto this thread?

(11-04-2020, 07:40 PM)lanham344 Wrote: Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

(11-04-2020, 09:29 PM)tamajiv176 Wrote:

(11-04-2020, 07:48 PM)Roadman Wrote:

(11-04-2020, 07:40 PM)lanham344 Wrote: Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

What was your email provider? Also most importantly, was the first imei you entered valid? Or did it say it had already been used?

I did two using Gmail and it went through instantly validated.

However I did just one for my friend using his "proton email" and it didn't validate automatically.

What email provider did you use? And what company was the proof of purchase?

I also made a claim yesterday using a proton email and John Lewis PDF receipt. Received a confirmation email but claim still pending.

(11-05-2020, 11:41 PM)Roadman Wrote:

(11-04-2020, 07:40 PM)lanham344 Wrote: Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

(11-04-2020, 09:29 PM)tamajiv176 Wrote:

(11-04-2020, 07:48 PM)Roadman Wrote: What was your email provider? Also most importantly, was the first imei you entered valid? Or did it say it had already been used?

I did two using Gmail and it went through instantly validated.

However I did just one for my friend using his "proton email" and it didn't validate automatically.

What email provider did you use? And what company was the proof of purchase?

I also made a claim yesterday using a proton email and John Lewis PDF receipt. Received a confirmation email but claim still pending.

Any progress on your claims?

I find it strange that my first two for myself went through instantly, whereas the next two I did for my friend has been more than 2 days and it still has not been validated.

(11-05-2020, 11:41 PM)Roadman Wrote:

(11-04-2020, 07:40 PM)lanham344 Wrote: Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

(11-04-2020, 09:29 PM)tamajiv176 Wrote:

(11-04-2020, 07:48 PM)Roadman Wrote: What was your email provider? Also most importantly, was the first imei you entered valid? Or did it say it had already been used?

I did two using Gmail and it went through instantly validated.

However I did just one for my friend using his "proton email" and it didn't validate automatically.

What email provider did you use? And what company was the proof of purchase?

I also made a claim yesterday using a proton email and John Lewis PDF receipt. Received a confirmation email but claim still pending.

Any progress on your claims?

I find it strange that my first two for myself went through instantly, whereas the next two I did for my friend has been more than 2 days and it still has not been validated.

(11-06-2020, 12:42 AM)Ddog Wrote:

(11-05-2020, 11:41 PM)Roadman Wrote:

(11-04-2020, 07:40 PM)lanham344 Wrote: Today is been 2 days already since I submitted my claim and still says claim received no updated not even any email contacts...

(11-04-2020, 09:29 PM)tamajiv176 Wrote: I also made a claim yesterday using a proton email and John Lewis PDF receipt. Received a confirmation email but claim still pending.

Any progress on your claims?

I find it strange that my first two for myself went through instantly, whereas the next two I did for my friend has been more than 2 days and it still has not been validated.

not sure whats going on, i tried a few yesterday and they didnt go through, tried again today and still nothing

(11-06-2020, 02:43 AM)Roadman Wrote: They must be like "how on earth did 100 manage to go through instantly. Let's put an end to that"

(11-06-2020, 02:43 AM)Roadman Wrote:

(11-06-2020, 12:42 AM)Ddog Wrote:

(11-05-2020, 11:41 PM)Roadman Wrote: Any progress on your claims?

I find it strange that my first two for myself went through instantly, whereas the next two I did for my friend has been more than 2 days and it still has not been validated.

not sure whats going on, i tried a few yesterday and they didnt go through, tried again today and still nothing

I think your email to them made them stop doing it automatically lol. I'm not even having a laugh. Seriously! They must be like "how on earth did 100 manage to go through instantly. Let's put an end to that"

Because now they also added a new choice that says "date you received the phone".

Before it just asked the date you made the purchase.

(11-06-2020, 03:22 AM)tamajiv176 Wrote:

(11-06-2020, 02:43 AM)Roadman Wrote:

(11-06-2020, 12:42 AM)Ddog Wrote: not sure whats going on, i tried a few yesterday and they didnt go through, tried again today and still nothing

I think your email to them made them stop doing it automatically lol. I'm not even having a laugh. Seriously! They must be like "how on earth did 100 manage to go through instantly. Let's put an end to that"

Because now they also added a new choice that says "date you received the phone".

Before it just asked the date you made the purchase.

Lol. I think you may be right! By the way, did you use your real address?

(11-06-2020, 03:45 AM)Roadman Wrote:

(11-06-2020, 03:22 AM)tamajiv176 Wrote:

(11-06-2020, 02:43 AM)Roadman Wrote: I think your email to them made them stop doing it automatically lol. I'm not even having a laugh. Seriously! They must be like "how on earth did 100 manage to go through instantly. Let's put an end to that"

Because now they also added a new choice that says "date you received the phone".

Before it just asked the date you made the purchase.

Lol. I think you may be right! By the way, did you use your real address?

yes I did. Did you?

Hopefully the delay isn't anything bad.