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+--- Thread: Sunglass hut SE (/Thread-Sunglass-hut-SE--192672)
RE: Sunglass hut SE - azizouma - 07-10-2023
(06-28-2023, 09:30 AM)Bankzy Wrote:(06-03-2023, 09:53 AM)mothered Wrote:(06-02-2023, 10:43 AM)Bankzy Wrote: I have gone for EB to be on safe side though.Good move.
For your reference, they may request a photo of the empty box/case.
Finally got an email from Sunglass Hut below. Any advice on how to proceed?
After investigating both internally and with the carrier, it was confirmed that the package of your order was delivered completely with its content.
We are sorry we are unable to help you further about this matter, as we might have done in the past with similar requests you placed with us.
Any updates ?
(06-29-2023, 07:58 AM)Mong500n Wrote:(06-28-2023, 09:30 AM)Bankzy Wrote:(06-03-2023, 09:53 AM)mothered Wrote: Good move.
For your reference, they may request a photo of the empty box/case.
Finally got an email from Sunglass Hut below. Any advice on how to proceed?
After investigating both internally and with the carrier, it was confirmed that the package of your order was delivered completely with its content.
We are sorry we are unable to help you further about this matter, as we might have done in the past with similar requests you placed with us.
Have you hit them before with EB?
Would also like to know if anyone had a recent experience or if it has been patched
RE: Sunglass hut SE - Bankzy - 07-23-2023
(07-10-2023, 11:40 PM)azizouma Wrote:They weren’t having any of it, so in the end I sent them back for a refund.(06-28-2023, 09:30 AM)Bankzy Wrote:(06-03-2023, 09:53 AM)mothered Wrote: Good move.
For your reference, they may request a photo of the empty box/case.
Finally got an email from Sunglass Hut below. Any advice on how to proceed?
After investigating both internally and with the carrier, it was confirmed that the package of your order was delivered completely with its content.
We are sorry we are unable to help you further about this matter, as we might have done in the past with similar requests you placed with us.
Any updates ?
(06-29-2023, 07:58 AM)Mong500n Wrote:(06-28-2023, 09:30 AM)Bankzy Wrote: Finally got an email from Sunglass Hut below. Any advice on how to proceed?
After investigating both internally and with the carrier, it was confirmed that the package of your order was delivered completely with its content.
We are sorry we are unable to help you further about this matter, as we might have done in the past with similar requests you placed with us.
Have you hit them before with EB?
Would also like to know if anyone had a recent experience or if it has been patched
RE: Sunglass hut SE - Highstuff984 - 10-14-2023
Sounds like just Eb is patched, someones oughta do a dna