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+--- Thread: Amazon Wrong Item weight (/Thread-Amazon-Wrong-Item-weight)
RE: Amazon Wrong Item weight - siro_fr - 03-17-2023
@mothered
This is what I received from them
"Hello,
We are contacting you regarding the return of the item GPU XXXX from your order XXX, as we received [the wrong item / no item / an incorrect item /Received [B08F5H7LM2] in used condition. #DUSA #redphone. After verification, the GPU XXX from order XXXX was in the box given to the carrier when it left our distribution centre.
We are obliged to discard the item you sent. We will be happy to accept the return of the corresponding item as soon as possible.
If you do not comply with our return policies, you may no longer be allowed to purchase from the Amazon shop.
For more information on our policies, please see our Terms and Conditions page.
www.amazon.fr/gp/help/customer/display.html?nodeId=201819200
No refunds for this order will be issued until the corresponding item is received. If you wish to obtain a refund, please return the correct item to us by .
We will have to charge you again for the item if you do not return the correct item by .
To dispute this decision, please reply to this email to contact an account specialist within 30 days. Our team of account specialists are not able to assist you by phone or chat at this time.
The account specialist
Amazon.com
Translated with DeepL https://www.deepl.com/app/?utm_source=android&utm_medium=app&utm_campaign=share-translation
RE: Amazon Wrong Item weight - Imbroke101 - 03-17-2023
(03-17-2023, 08:00 PM)siro_fr Wrote: @mothered
This is what I received from them
"Hello,
We are contacting you regarding the return of the item GPU XXXX from your order XXX, as we received [the wrong item / no item / an incorrect item /Received [B08F5H7LM2] in used condition. #DUSA #redphone. After verification, the GPU XXX from order XXXX was in the box given to the carrier when it left our distribution centre.
We are obliged to discard the item you sent. We will be happy to accept the return of the corresponding item as soon as possible.
If you do not comply with our return policies, you may no longer be allowed to purchase from the Amazon shop.
For more information on our policies, please see our Terms and Conditions page.
www.amazon.fr/gp/help/customer/display.html?nodeId=201819200
No refunds for this order will be issued until the corresponding item is received. If you wish to obtain a refund, please return the correct item to us by .
We will have to charge you again for the item if you do not return the correct item by .
To dispute this decision, please reply to this email to contact an account specialist within 30 days. Our team of account specialists are not able to assist you by phone or chat at this time.
The account specialist
Amazon.com
Translated with DeepL https://www.deepl.com/app/?utm_source=android&utm_medium=app&utm_campaign=share-translation
Haven’t seen many people be successful at the wrong item received method I’m not surprised this didn’t work
RE: Amazon Wrong Item weight - mothered - 03-18-2023
(03-17-2023, 08:00 PM)siro_fr Wrote: After verification, the GPU XXX from order XXXX was in the box given to the carrier when it left our distribution centre.Tell them to email you photographic evidence of the goods enclosed In the box at the exact time It was given to the carrier.
(03-17-2023, 08:00 PM)siro_fr Wrote: To dispute this decision, please reply to this email to contact an account specialist within 30 days.^ Do exactly that and be sure to state what I've mentioned above.