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RE: Failed Amazon Refund - mothered - 02-02-2023
@Buddhism, any progress with the SE?
RE: Failed Amazon Refund - Buddhism - 02-03-2023
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RE: Failed Amazon Refund - mothered - 02-03-2023
(02-03-2023, 04:45 AM)Buddhism Wrote: I had UPS come by and they refused to take it. Asked to return to UPS store, I said 3 stores refused. Said I tried USPS and UPS and they refused too all because the battery is leaking and leaked inside the device.Have you requested an escalation at any stage of the claim?
They keep saying they wont refund until returned. Guess Im retuning it.
(02-03-2023, 04:45 AM)Buddhism Wrote: Any thoughts? What went wrong?You did everything right - a carbon copy of how the leaking battery method should be used with the events Involved.
It's the method Itself that requires a lot of effort, namely because many companies expect the return, no matter what they're told.
RE: Failed Amazon Refund - Buddhism - 02-03-2023
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RE: Failed Amazon Refund - mothered - 02-03-2023
(02-03-2023, 01:58 PM)Buddhism Wrote: I’ve talked to their “leadership” and “specialists” on call at least 10 times.What was the most appropriate reply?
(02-03-2023, 01:58 PM)Buddhism Wrote: One straight up yelled at me to return it lol.He/she had no right to yell at you.
In future tell them to do their job as requested and escalate the claim as per their company policy.
RE: Failed Amazon Refund - Buddhism - 02-03-2023
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RE: Failed Amazon Refund - mothered - 02-04-2023
(02-03-2023, 03:34 PM)Buddhism Wrote: "After talking to leadership they can only proceed after receiving the item".Well, obviously It wasn't escalated at the time of the above reply.
(02-03-2023, 03:34 PM)Buddhism Wrote: I ask to escalate, and they say that its already at the topWhat was the title of the representatives position In the reply message?
RE: Failed Amazon Refund - Buddhism - 02-04-2023
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RE: Failed Amazon Refund - mothered - 02-04-2023
(02-04-2023, 01:53 AM)Buddhism Wrote: they said esscalation team already said no so to fuck myself then hung up again
Quote:so to fuck myself^ Did they actually say this to you In those exact words?
RE: Failed Amazon Refund - Buddhism - 02-04-2023
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