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CeX UK SE Advice - Printable Version

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RE: CeX UK SE Advice - mothered - 02-03-2023

(02-03-2023, 12:28 PM)Yeldah3 Wrote:
(02-03-2023, 02:13 AM)mothered Wrote:
(02-02-2023, 05:04 PM)Yeldah3 Wrote: Thanks
You're welcome.

Please keep us updated.

Received this:

"heyea, For security reason we won't be able to share the images however we have checked with the store thoroughly and all the discs were included in the package while dispatching your order. If there would have been any issue with the package then we would have investigated with the courier service and assisted you further, but since there is no damage on the package and the items were included by the store, therefore I'm afraid there is nothing much we can do in this matter. "

What is the next course of action here?
The case of the PS5 game Is factory wrapped In clear film, correct?


RE: CeX UK SE Advice - fyreEU - 02-07-2023

(02-03-2023, 02:51 PM)mothered Wrote:
(02-03-2023, 12:28 PM)Yeldah3 Wrote:
(02-03-2023, 02:13 AM)mothered Wrote: You're welcome.

Please keep us updated.

Received this:

"heyea, For security reason we won't be able to share the images however we have checked with the store thoroughly and all the discs were included in the package while dispatching your order. If there would have been any issue with the package then we would have investigated with the courier service and assisted you further, but since there is no damage on the package and the items were included by the store, therefore I'm afraid there is nothing much we can do in this matter. "

What is the next course of action here?
The case of the PS5 game Is factory wrapped In clear film, correct?
CeX is a second hand store that people sell their old items to and they then resell them at a huge mark up. Therefore I  highly doubt  the game is sealed.


RE: CeX UK SE Advice - mothered - 02-07-2023

(02-07-2023, 09:09 AM)fyreEU Wrote: CeX is a second hand store that people sell their old items to and they then resell them at a huge mark up. Therefore I  highly doubt  the game is sealed.
They also sell new Items, which Is what I thought Is the case with yours.

Did you mention anything about the package condition?