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+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Nike SE (/Thread-Nike-SE--178186)
RE: Nike SE - hiketro66 - 01-26-2023
Big update:
I received my order today. Delivered by DHL, the driver didn't ask me for a signature, just gave me the package and left.
Kind of a stupid ideea but i went ahead and tried to eb them instead of using dna, as the conditions i was in were perfect for the method. Had a conversation with a pretty incompetent agent and as i am writing i am still waiting for updates on my email.
RE: Nike SE - blamb1 - 01-29-2023
(01-26-2023, 08:32 PM)hiketro66 Wrote: Big update:
I received my order today. Delivered by DHL, the driver didn't ask me for a signature, just gave me the package and left.
Kind of a stupid ideea but i went ahead and tried to eb them instead of using dna, as the conditions i was in were perfect for the method. Had a conversation with a pretty incompetent agent and as i am writing i am still waiting for updates on my email.
Please update on that EB when possible, thanks.
RE: Nike SE - hiketro66 - 01-31-2023
Another more unfortunate update.
Claimed EB, sent some pictures of the empty shoe box. (shipping label was not seen by the agent)
Was told that i will receive an email, did not receive one after 5 days.
Today i got on live chat again and was told that after an investigation, "we have received no damage scans. Which means the parcel was delivered as loaded"
I escalated the claim, and i am waiting for a response through email again.
Any tips?
RE: Nike SE - papken - 01-31-2023
(01-31-2023, 04:24 PM)hiketro66 Wrote: Another more unfortunate update.
Claimed EB, sent some pictures of the empty shoe box. (shipping label was not seen by the agent)
Was told that i will receive an email, did not receive one after 5 days.
Today i got on live chat again and was told that after an investigation, "we have received no damage scans. Which means the parcel was delivered as loaded"
I escalated the claim, and i am waiting for a response through email again.
Any tips?
which country reps were you talking to?
RE: Nike SE - hiketro66 - 01-31-2023
(01-31-2023, 04:51 PM)papken Wrote:(01-31-2023, 04:24 PM)hiketro66 Wrote: Another more unfortunate update.
Claimed EB, sent some pictures of the empty shoe box. (shipping label was not seen by the agent)
Was told that i will receive an email, did not receive one after 5 days.
Today i got on live chat again and was told that after an investigation, "we have received no damage scans. Which means the parcel was delivered as loaded"
I escalated the claim, and i am waiting for a response through email again.
Any tips?
which country reps were you talking to?
I contacted them from Romania, if that answers your question.
RE: Nike SE - mothered - 02-01-2023
(01-31-2023, 04:24 PM)hiketro66 Wrote: Another more unfortunate update.The next course of action (If any), will be based on the escalation's reply.
Claimed EB, sent some pictures of the empty shoe box. (shipping label was not seen by the agent)
Was told that i will receive an email, did not receive one after 5 days.
Today i got on live chat again and was told that after an investigation, "we have received no damage scans. Which means the parcel was delivered as loaded"
I escalated the claim, and i am waiting for a response through email again.
Any tips?
RE: Nike SE - EquitableEngineer - 02-01-2023
(01-31-2023, 04:24 PM)hiketro66 Wrote: Another more unfortunate update.What he value of the entire order and what was the value of the shoes alone ?
Claimed EB, sent some pictures of the empty shoe box. (shipping label was not seen by the agent)
Was told that i will receive an email, did not receive one after 5 days.
Today i got on live chat again and was told that after an investigation, "we have received no damage scans. Which means the parcel was delivered as loaded"
I escalated the claim, and i am waiting for a response through email again.
Any tips?
RE: Nike SE - killerkeemkeem - 02-01-2023
EB may not work as the shoes are likely over 120g. I know some retailers don't check however I have heard mixed reports from Nike. I've personally EB'd finishline a few years ago but their protocol
may have changed.
(01-31-2023, 04:24 PM)hiketro66 Wrote: Another more unfortunate update.
Claimed EB, sent some pictures of the empty shoe box. (shipping label was not seen by the agent)
Was told that i will receive an email, did not receive one after 5 days.
Today i got on live chat again and was told that after an investigation, "we have received no damage scans. Which means the parcel was delivered as loaded"
I escalated the claim, and i am waiting for a response through email again.
Any tips?
If you paid with paypal you can submit a claim there but the chances it will end in your favor aren't very good. Worst case scenario: return the shoes in store with the email receipt you recieved. The store's system wont know you have a customer support ticket open and claimed you never got them. They will just accept the return and you'll get your money back without your shoes
RE: Nike SE - hiketro66 - 02-01-2023
Hi guys!
A huge thank you to everyone that contributed to this thread. <3
After escalating the case, I received an email this morning with a full refund.
I have no ideea if they accepted the refund because of the escalation or if there was a misunderstanding between the reps, but the important thing is that i got my money back.
I'll leave a summary of the se below for people that don't want to read through 4 pages.
Shoes: Nike Air Uptempo
Value:180 euro
Delivery: DHL (was not asked for a signature, will use this info in the future)
Weight: 1,5 kg
Method used: Eb
Difficulties during se: Got to talk to a pretty stubborn rep, which refused the refund, but after escalating the case everything was ok, and i got my money
RE: Nike SE - henna1 - 02-05-2023
(01-11-2023, 11:40 AM)heyxrey Wrote: EB works good for me. I've got af1, vapormax and some jordans. Just remember to use fresh address, payment etc.
how did you get so many sneakers with different addresses?