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+--- Thread: Chargebacks (bank) (/Thread-Chargebacks-bank)
RE: Chargebacks (bank) - Jellyclouds - 01-03-2023
(01-03-2023, 03:00 PM)mothered Wrote:(01-03-2023, 11:58 AM)Jellyclouds Wrote: my roommate signed for the packageDid he/she sign with a real or fake signature?
(01-03-2023, 11:58 AM)Jellyclouds Wrote: Refund initially was going through but got flagged to ofmThe question Is, why did your account get OFM'd?
There must be a reason behind an action, and Amazon must justify It.
(01-03-2023, 11:58 AM)Jellyclouds Wrote: escalated the issue but still got redirected to emailing ofm.Re-escalate It and tell them to specifically address what I've mentioned above.
Unfortunately he signed his real signature yes.
If that doesn't kill it should I call CS or email ofm?
RE: Chargebacks (bank) - mothered - 01-04-2023
(01-03-2023, 04:01 PM)Jellyclouds Wrote: Unfortunately he signed his real signature yes.An Investigation Is not In progress, so we'll disregard It for now.
(01-03-2023, 04:01 PM)Jellyclouds Wrote: should I call CS or email ofm?As said, you first need to establish why your account has been OFM'd by telling Amazon to justify It In full.
RE: Chargebacks (bank) - Jellyclouds - 01-04-2023
(01-04-2023, 01:25 AM)mothered Wrote:(01-03-2023, 04:01 PM)Jellyclouds Wrote: Unfortunately he signed his real signature yes.
An Investigation Is not In progress, so we'll disregard It for now.
(01-03-2023, 04:01 PM)Jellyclouds Wrote: should I call CS or email ofm?As said, you first need to establish why your account has been OFM'd by telling Amazon to justify It In full.
So I escalated my claim up to management in customer service and all she said was to ask those questions in the email that I received from ofm and at the same time ofm is emailing me this:
In this case we mat contact carrier for more information on the same . And If you do not have any further feedback regarding your Amazon shopping experience, please consider this issue closed, and be assured that you may continue shopping as usual.
How would you proceed? Emailing ofm, how would you word it to them?
RE: Chargebacks (bank) - mothered - 01-04-2023
(01-04-2023, 05:56 AM)Jellyclouds Wrote:My goodness, such a simple question and their pea-brain reps cannot address It.(01-04-2023, 01:25 AM)mothered Wrote:(01-03-2023, 04:01 PM)Jellyclouds Wrote: Unfortunately he signed his real signature yes.
An Investigation Is not In progress, so we'll disregard It for now.
(01-03-2023, 04:01 PM)Jellyclouds Wrote: should I call CS or email ofm?As said, you first need to establish why your account has been OFM'd by telling Amazon to justify It In full.
So I escalated my claim up to management in customer service and all she said was to ask those questions in the email that I received from ofm and at the same time ofm is emailing me this:
In this case we mat contact carrier for more information on the same . And If you do not have any further feedback regarding your Amazon shopping experience, please consider this issue closed, and be assured that you may continue shopping as usual.
How would you proceed? Emailing ofm, how would you word it to them?
I'm at a loss as to how they're employed to begin with. Once again, "tell them why your account has been OFM'd, and to justify the reason for their decision In full". It's not difficult to understand and attend to such a request.
RE: Chargebacks (bank) - sinisterlee - 01-05-2023
(01-02-2023, 09:32 PM)Jellyclouds Wrote: No from good ol corporation owned America! Whoo! Freedom!!!🤣.
Well what are u posting? if your not familiar with motherboards website I highly recommend checking that out. She won't hold your hand but she'll guide your steps and help u understand the process.
Pretty sure she is a he
