Nike Refund (Help me) - Printable Version

Nike Refund (Help me) - Printable Version

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RE: Nike Refund (Help me) - mothered - 01-01-2023

(01-01-2023, 02:47 AM)Spatialize Wrote: DNA for 2 separate packages might be a stretch as suggested by other inputs

Are they arriving on different days, or at the exact same timeslot?

RE: Nike Refund (Help me) - Spatialize - 01-02-2023

(01-01-2023, 02:50 AM)mothered Wrote:
(01-01-2023, 02:47 AM)Spatialize Wrote: DNA for 2 separate packages might be a stretch as suggested by other inputs
Are they arriving on different days, or at the exact same timeslot?

I believe different days

RE: Nike Refund (Help me) - mothered - 01-02-2023

(01-02-2023, 03:09 AM)Spatialize Wrote: I believe different days

Then only the one package can be DNAd.

If they arrive together at the same timeslot, you can hit the lot.

RE: Nike Refund (Help me) - Spatialize - 01-02-2023

(01-02-2023, 03:28 AM)mothered Wrote:
(01-02-2023, 03:09 AM)Spatialize Wrote: I believe different days
Then only the one package can be DNAd.

If they arrive together at the same timeslot, you can hit the lot.

Any suggestions to SE the whole package or just leave it at that? TIA

RE: Nike Refund (Help me) - mothered - 01-02-2023

(01-02-2023, 06:48 AM)Spatialize Wrote: Any suggestions to SE the whole package

As said:

(01-02-2023, 03:28 AM)mothered Wrote: Then only the one package can be DNAd.

DNA It.

RE: Nike Refund (Help me) - Spatialize - 01-09-2023

(01-02-2023, 10:17 AM)mothered Wrote:
(01-02-2023, 06:48 AM)Spatialize Wrote: Any suggestions to SE the whole package
As said:

(01-02-2023, 03:28 AM)mothered Wrote: Then only the one package can be DNAd.

DNA It.

Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

RE: Nike Refund (Help me) - Selmavw - 01-10-2023

(01-09-2023, 10:47 PM)Spatialize Wrote:
(01-02-2023, 10:17 AM)mothered Wrote:
(01-02-2023, 06:48 AM)Spatialize Wrote: Any suggestions to SE the whole package
As said:

(01-02-2023, 03:28 AM)mothered Wrote: Then only the one package can be DNAd.

DNA It.
Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

Congrats on the success!! How did you contact them? Through a phone call or chat?

RE: Nike Refund (Help me) - mothered - 01-10-2023

(01-09-2023, 10:47 PM)Spatialize Wrote: Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

Brilliant, congrats.

Given It's your first refund, It will certainly boost your confidence with future SEs.

RE: Nike Refund (Help me) - Spatialize - 01-10-2023

(01-10-2023, 12:42 AM)Selmavw Wrote:
(01-09-2023, 10:47 PM)Spatialize Wrote:
(01-02-2023, 10:17 AM)mothered Wrote: As said:

DNA It.
Okay, so I waited for my shoes to come today and then I went to the nike website to initiate a refund on the DNA basis. Small talked to the agent and told her that i'd prefer the refund over a replacement because it was too late to have another one sent out to me (It was supposed to be a 'gift'). Result: "Sorry to hear about the missing items, we will issue a full refund, expect it to come within 10 business days". My first refund is a success!!!

Congrats on the success!! How did you contact them? Through a phone call or chat?

Thanks!
I went to nike.com on my computer and then I logged into my account and then opened a support chat.