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+--- Thread: Amzn EB Help (/Thread-Amzn-EB-Help)
RE: Amzn EB Help - Ashitbag - 12-23-2022
(12-23-2022, 05:07 AM)BetterThings2 Wrote:(12-23-2022, 04:07 AM)vori23 Wrote:I'm convinced Amazon is requesting pr's on purpose for these two reasons. 1. By requesting pr's for eb's/dna's they then have a way to easily track your refunds no matter how many accts you have since you can't use your aliases in a pr. 2. They know you can only file a pr so many times within a given period before the cops start viewing you as a little suspect. It's their way of trying to fight back against se's(12-23-2022, 01:05 AM)mothered Wrote: So they weighed the package at the exact point It was dropped off at your address?No definitely in their truck, I tried to explain this to them and the rep said that at that point, it is considered “theft” thus they need the police report. I tried to explain that the package technically wasn’t delivered at that point but they weren’t listening.
Not In their truck/van, but at your home?
Similar happened with me recently. Claimed EB on a mini SSD that weighed less than 50 grams. Every rep say it was delivered and I need to file a PR if I want to proceed with a claim in order to get a reship or refund. I have essentially given up. Every so often you have to take a hit and know when it's a good time to quit. I don't want to put myself on local police radar again over such a measly sum. Spent enough time on the straight narrow to get heat off me from my past life to potentially set myself back in a big way just for a few euros. Fuck that.
RE: Amzn EB Help - mothered - 12-23-2022
(12-23-2022, 04:07 AM)vori23 Wrote: definitely in their truckThat's In the truck.
What about at the time It was dropped off at your address. Do you mention that?
(12-23-2022, 04:07 AM)vori23 Wrote: I tried to explain this to them and the rep said that at that point, it is considered “theft” thus they need the police report. I tried to explain that the package technically wasn’t delivered at that point but they weren’t listening.Request a re-escalation on the grounds they're mismanaging your claim.
RE: Amzn EB Help - vori23 - 12-24-2022
(12-23-2022, 10:09 AM)mothered Wrote:Ok will do, should I call again? I honestly am not sure if they will budge since I talked to three different reps last time, and one was “escalated.” Last time I asked for escalation they gave me the ceo’s email.(12-23-2022, 04:07 AM)vori23 Wrote: definitely in their truckThat's In the truck.
What about at the time It was dropped off at your address. Do you mention that?
(12-23-2022, 04:07 AM)vori23 Wrote: I tried to explain this to them and the rep said that at that point, it is considered “theft” thus they need the police report. I tried to explain that the package technically wasn’t delivered at that point but they weren’t listening.Request a re-escalation on the grounds they're mismanaging your claim.
RE: Amzn EB Help - mothered - 12-24-2022
(12-24-2022, 02:15 AM)vori23 Wrote: should I call again?You have every right to repeatedly call them until they address your claim accordingly, rather than continuing to Ignore your questions and concerns.
(12-24-2022, 02:15 AM)vori23 Wrote: I honestly am not sure if they will budge since I talked to three different reps last time, and one was “escalated.” Last time I asked for escalation they gave me the ceo’s email.An escalation takes place Internally within the confines of the company, hence It's not your responsibility to chase up what they're employed to do.