(12-03-2022, 11:59 PM)Trical Wrote: Any idea what I should do next?

(12-04-2022, 02:38 AM)mothered Wrote:

(12-03-2022, 11:59 PM)Trical Wrote: Any idea what I should do next?

Obviously they cannot provide evidence of the missing goods from the box.

Hit a chargeback based on the above grounds.

(12-05-2022, 12:01 AM)Trical Wrote:

(12-04-2022, 02:38 AM)mothered Wrote:

(12-03-2022, 11:59 PM)Trical Wrote: Any idea what I should do next?

Obviously they cannot provide evidence of the missing goods from the box.

Hit a chargeback based on the above grounds.

Alright thanks for the advice, I will do a chargeback

(12-05-2022, 02:04 AM)mothered Wrote:

(12-05-2022, 12:01 AM)Trical Wrote:

(12-04-2022, 02:38 AM)mothered Wrote: Obviously they cannot provide evidence of the missing goods from the box.

Hit a chargeback based on the above grounds.

Alright thanks for the advice, I will do a chargeback

You're very welcome.

As usual, do keep us Informed of all developments.

(12-12-2022, 03:36 PM)Trical Wrote: there is no option under PayPal for me to send a message saying there is no item.

(12-13-2022, 01:21 AM)mothered Wrote:

(12-12-2022, 03:36 PM)Trical Wrote: there is no option under PayPal for me to send a message saying there is no item.

Contact PayPal and explain the Issue.

(12-13-2022, 11:42 AM)Trical Wrote:

(12-13-2022, 01:21 AM)mothered Wrote:

(12-12-2022, 03:36 PM)Trical Wrote: there is no option under PayPal for me to send a message saying there is no item.

Contact PayPal and explain the Issue.

I have had a response from PayPal, saying that I need to sign an affidavit, I need your thoughts  on this because I don't know how far this document will go. I feel like they need this to move with the dispute but I don't really want it to get me in serious trouble (this is the first time I've seen something like this).

"From:______
Regarding:_____
I confirm that one of the following occurred:
[] instead of the item I expected, I received an empty box
[] instead of the item I expected, I received an item of little or no value
[] I received the item I expected with missing parts, components, or pieces.
[] I received less than the full quantity of the item
[] The item I received has been confiscated by, or turned over to law

I declare, under penalty of perjury, that all the statements submitted herewith are true to the best of my knowledge
Sign_____ Date____"

(11-30-2022, 03:56 PM)plop442 Wrote:

(11-30-2022, 11:38 AM)Trical Wrote: I tried Eb airpods from john lewis , seeing the success from one of the members on here. They told me an investigation will take place for 2 days and then I can get a replacement or refund.

They got back to me today and told me that the investigation didn't find anything and now I should contact my bank to dispute it. Also something about how they can't check if the item is in the box or not. To which I pointed out the obvious, if they don't know, then how can they sell it to me and say it was there or not. The rep said that they are not disputing if the item was there or not, they don't know and therefore I should contact my bank so a proper investigation can take place.

This all took place over the phone. I have an aged account with 1 large purchase of £980

Any help on how I should procced?

You're gonna have to contact the bank, unfortunately. I just got a refund from John lewis for over 500. I did evri LIT. if you or anyone need lit done, I can. £20 per label.

(12-15-2022, 02:51 AM)Mobdeep Wrote:

(11-30-2022, 03:56 PM)plop442 Wrote:

(11-30-2022, 11:38 AM)Trical Wrote: I tried Eb airpods from john lewis , seeing the success from one of the members on here. They told me an investigation will take place for 2 days and then I can get a replacement or refund.

They got back to me today and told me that the investigation didn't find anything and now I should contact my bank to dispute it. Also something about how they can't check if the item is in the box or not. To which I pointed out the obvious, if they don't know, then how can they sell it to me and say it was there or not. The rep said that they are not disputing if the item was there or not, they don't know and therefore I should contact my bank so a proper investigation can take place.

This all took place over the phone. I have an aged account with 1 large purchase of £980

Any help on how I should procced?

You're gonna have to contact the bank, unfortunately. I just got a refund from John lewis for over 500. I did evri LIT. if you or anyone need lit done, I can. £20 per label.

Whats your telegram or any socials to contact u for labels

(12-13-2022, 11:58 AM)mothered Wrote:

(12-13-2022, 11:42 AM)Trical Wrote:

(12-13-2022, 01:21 AM)mothered Wrote: Contact PayPal and explain the Issue.

I have had a response from PayPal, saying that I need to sign an affidavit, I need your thoughts  on this because I don't know how far this document will go. I feel like they need this to move with the dispute but I don't really want it to get me in serious trouble (this is the first time I've seen something like this).

"From:______
Regarding:_____
I confirm that one of the following occurred:
[] instead of the item I expected, I received an empty box
[] instead of the item I expected, I received an item of little or no value
[] I received the item I expected with missing parts, components, or pieces.
[] I received less than the full quantity of the item
[] The item I received has been confiscated by, or turned over to law

I declare, under penalty of perjury, that all the statements submitted herewith are true to the best of my knowledge
Sign_____ Date____"

The affidavit may only be required to move forward with the claim, but given the nature of the document (legally binding), I always suggest not to sign It.

Ultimately It's your call.