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+--- Thread: SE method for logitech mouse (/Thread-SE-method-for-logitech-mouse)
RE: SE method for logitech mouse - mothered - 10-29-2022
(10-29-2022, 02:42 PM)batdark Wrote: For me, superlight mouse on Logitech store, eb, just the mouse insideThat's precisely how It's performed.
RE: SE method for logitech mouse - Injera - 10-30-2022
(10-29-2022, 02:42 PM)batdark Wrote: For me, superlight mouse on Logitech store, eb, just the mouse inside, worked fine, refund after a couple of weeks
Can I ask when you did it and what country/area you're in? I'd always heard logitech was notoriously difficult
(10-29-2022, 03:18 PM)mothered Wrote:Very nice and simple. I guess I'm paranoid there will be a catch haha. Thanks again for the info(10-29-2022, 02:42 PM)batdark Wrote: For me, superlight mouse on Logitech store, eb, just the mouse insideThat's precisely how It's performed.
RE: SE method for logitech mouse - mothered - 10-30-2022
(10-30-2022, 01:42 AM)Injera Wrote: Very nice and simple. I guess I'm paranoid there will be a catch haha.You're just being cautious, which Is a good thing.
RE: SE method for logitech mouse - Injera - 10-31-2022
(10-30-2022, 02:42 AM)mothered Wrote:(10-30-2022, 01:42 AM)Injera Wrote: Very nice and simple. I guess I'm paranoid there will be a catch haha.You're just being cautious, which Is a good thing.
My order was canceled and I received this email from bestbuy:
[name], we had to cancel your order.
Unfortunately, we experienced a problem verifying some of your information, so we had to cancel your order.
For details regarding refunds and credits, see the What You Need to Know section.
We're sorry for this inconvenience. We value you as a customer and hope to see you again soon.
Not sure why this happened. The four things I can think of are that I used a vcc, a random billing address, random phone number, and that my account was brand new. Any thoughts?
RE: SE method for logitech mouse - mothered - 10-31-2022
(10-31-2022, 01:10 AM)Injera Wrote: My order was canceled and I received this email from bestbuy:Ask them to clarify this:
[name], we had to cancel your order.
Unfortunately, we experienced a problem verifying some of your information, so we had to cancel your order.
For details regarding refunds and credits, see the What You Need to Know section.
We're sorry for this inconvenience. We value you as a customer and hope to see you again soon.
Not sure why this happened. The four things I can think of are that I used a vcc, a random billing address, random phone number, and that my account was brand new. Any thoughts?
Quote:we experienced a problem verifying some of your information
RE: SE method for logitech mouse - Injera - 10-31-2022
(10-31-2022, 02:07 AM)mothered Wrote:Done. For now, should I continue trying to order on this account (if support replies and allows the purchase) or switch to another new one, or try my personal account?(10-31-2022, 01:10 AM)Injera Wrote: My order was canceled and I received this email from bestbuy:Ask them to clarify this:
[name], we had to cancel your order.
Unfortunately, we experienced a problem verifying some of your information, so we had to cancel your order.
For details regarding refunds and credits, see the What You Need to Know section.
We're sorry for this inconvenience. We value you as a customer and hope to see you again soon.
Not sure why this happened. The four things I can think of are that I used a vcc, a random billing address, random phone number, and that my account was brand new. Any thoughts?
Quote:we experienced a problem verifying some of your information
RE: SE method for logitech mouse - mothered - 10-31-2022
(10-31-2022, 06:44 AM)Injera Wrote: For now, should I continue trying to order on this account (if support replies and allows the purchase) or switch to another new one, or try my personal account?If the account's Inconsistencies have been sorted out, you can go ahead with your SEs.
RE: SE method for logitech mouse - Injera - 10-31-2022
(10-31-2022, 09:51 AM)mothered Wrote:(10-31-2022, 06:44 AM)Injera Wrote: For now, should I continue trying to order on this account (if support replies and allows the purchase) or switch to another new one, or try my personal account?If the account's Inconsistencies have been sorted out, you can go ahead with your SEs.
Will the record of my customer support chat for account verification be linked with my chat when I eventually EB customer support? Sorry if I'm asking a lot of questions/questions that are tough to answer
RE: SE method for logitech mouse - mothered - 10-31-2022
(10-31-2022, 10:55 AM)Injera Wrote: Will the record of my customer support chat for account verification be linked with my chat when I eventually EB customer support?The point Is, as far as they can see, you haven't done anything wrong with your account's verification - It was a discrepancy that needed to be rectified.
And given It will be sorted, they'd be under the Impression that It was simply an honest/legit Issue.
(10-31-2022, 10:55 AM)Injera Wrote: Sorry if I'm asking a lot of questions/questions that are tough to answerNo problem whatsoever.
RE: SE method for logitech mouse - batdark - 10-31-2022
(10-30-2022, 01:42 AM)Injera Wrote:(10-29-2022, 02:42 PM)batdark Wrote: For me, superlight mouse on Logitech store, eb, just the mouse inside, worked fine, refund after a couple of weeks
Can I ask when you did it and what country/area you're in? I'd always heard logitech was notoriously difficult
(10-29-2022, 03:18 PM)mothered Wrote:Very nice and simple. I guess I'm paranoid there will be a catch haha. Thanks again for the info(10-29-2022, 02:42 PM)batdark Wrote: For me, superlight mouse on Logitech store, eb, just the mouse insideThat's precisely how It's performed.
Logitech website directly, Spain (EU)