(10-31-2022, 09:47 AM)mothered Wrote:

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: They were more concerned with the item being sent back. So that’s normal?

Of course, you've (seemingly) received an Incorrect Item from them and they want It back.

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: My friend got a refund not sending anything back.

The rep must've forgotten to take his antipsychotic meds the morning of the claim's approval.

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: I guess I’ll just return it and then they should refund me the amount of the item I ordered right?

That's how the wrong Item received method works.

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: Sorry, just my first time with this method.

All good, no problem at all.

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: Or should I return the other item my mate ordered with similar weight?

That's what you do - return "the wrong Item" you've claimed to have received.

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: With the shipping box and label it shows my friends name and address, how do I circumvent this? Or do I just show my box that I got with the item that my friend ordered

Didn't you say you've disposed of It:

(10-31-2022, 04:34 AM)stevenadams2323 Wrote: They want the shipping box but I said it was disposed of.

(11-01-2022, 10:33 AM)stevenadams2323 Wrote: Update, just sent a photo of the item with the label. They have sent me a return label and have asked my to return the item to then for a full refund. All good?

(11-01-2022, 11:19 AM)mothered Wrote:

(11-01-2022, 10:33 AM)stevenadams2323 Wrote: Update, just sent a photo of the item with the label. They have sent me a return label and have asked my to return the item to then for a full refund. All good?

They believe that you did In fact receive a wrong Item so yes, It's looking very good at this stage.

(11-01-2022, 11:56 AM)stevenadams2323 Wrote: ill endeavour to return it today or tomorrow. If its as simple as this, the method is awfully good then.

(11-01-2022, 02:59 PM)mothered Wrote:

(11-01-2022, 11:56 AM)stevenadams2323 Wrote: ill endeavour to return it today or tomorrow. If its as simple as this, the method is awfully good then.

It's not always that simple, but It tends to succeed a lot more often than not.

(11-01-2022, 05:27 PM)stevenadams2323 Wrote: so usually the tough bit is getting them ready to set up the return im guessing?

(11-02-2022, 12:31 AM)mothered Wrote:

(11-01-2022, 05:27 PM)stevenadams2323 Wrote: so usually the tough bit is getting them ready to set up the return im guessing?

It's basically accepting that they did In fact make a picking & packing error and dispatched a wrong Item.

(11-02-2022, 10:43 AM)stevenadams2323 Wrote: cant believe some donkey amazon rep made it out like they were doing xrays on packages.

(11-05-2022, 05:54 PM)stevenadams2323 Wrote: how long should the return take? did it on the 2nd and its a tracked 48. Im curious to see how the refund is initated upon recieving the item that was 'wrongly' delivered to me. Any personal experience with the timeframe?