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+--- Thread: Nike double dip advice (/Thread-Nike-double-dip-advice)
RE: Nike double dip advice - mothered - 11-11-2022
(11-11-2022, 03:07 AM)Yung_ssav Wrote: It only gives option to; deliver to safe place, neighbour or pickup pointSurely you can specify an address of your choice? What happens If all the above are not suitable?
Contact the carrier directly and tell them you need the package delivered to another address.
RE: Nike double dip advice - Yung_ssav - 11-11-2022
(11-11-2022, 09:38 AM)mothered Wrote:(11-11-2022, 03:07 AM)Yung_ssav Wrote: It only gives option to; deliver to safe place, neighbour or pickup pointSurely you can specify an address of your choice? What happens If all the above are not suitable?
Contact the carrier directly and tell them you need the package delivered to another address.
Nike were prompt with their deliveries so by the time I wanted to change the address the telephone lines had long closed and the delivery was due for today
RE: Nike double dip advice - mothered - 11-12-2022
(11-11-2022, 12:55 PM)Yung_ssav Wrote: Nike were prompt with their deliveries so by the time I wanted to change the address the telephone lines had long closed and the delivery was due for todayUnderstood.
Which method are you planning to use?
RE: Nike double dip advice - Yung_ssav - 11-12-2022
(11-12-2022, 03:02 AM)mothered Wrote:(11-11-2022, 12:55 PM)Yung_ssav Wrote: Nike were prompt with their deliveries so by the time I wanted to change the address the telephone lines had long closed and the delivery was due for todayUnderstood.
Which method are you planning to use?
I reckon I’ll still try dna and if it fails return the package as wrong item is out of question and im not familiar with any other method.
Only problem being that the driver took a picture of the package on the floor of the reception desk with the name of the accom printed.
I will attempt to get insta refund without investigation by disconnecting when rep offers 3-6 days investigation and cycle until u get a rep that gives instant refund (I heard this method works)
RE: Nike double dip advice - mothered - 11-12-2022
(11-12-2022, 03:34 AM)Yung_ssav Wrote: Only problem being that the driver took a picture of the package on the floor of the reception desk with the name of the accom printed.Was the package purely left at reception and a photo taken thereafter?
No signature or otherwise?
RE: Nike double dip advice - Yung_ssav - 11-12-2022
(11-12-2022, 10:18 AM)mothered Wrote:(11-12-2022, 03:34 AM)Yung_ssav Wrote: Only problem being that the driver took a picture of the package on the floor of the reception desk with the name of the accom printed.Was the package purely left at reception and a photo taken thereafter?
No signature or otherwise?
Its claiming on dpd website the parcel delivered and received by me but obviously I was not present when it was handed to the receptionist.
Whether it was signed or not im unsure but on the website it makes no mention of signature and if there is one it will likely be receptionist or driver
RE: Nike double dip advice - mothered - 11-12-2022
(11-12-2022, 11:03 AM)Yung_ssav Wrote: Its claiming on dpd website the parcel delivered and received by me but obviously I was not present when it was handed to the receptionist.Well, they'd need evidence that you personally received It, so they've put themselves In a no win situation.
(11-12-2022, 11:03 AM)Yung_ssav Wrote: Whether it was signed or not im unsure but on the website it makes no mention of signature and if there is one it will likely be receptionist or driverIf It was the receptionist who signed, It will significantly complicate the DNA.
RE: Nike double dip advice - Yung_ssav - 11-12-2022
(11-12-2022, 11:17 AM)mothered Wrote:(11-12-2022, 11:03 AM)Yung_ssav Wrote: Its claiming on dpd website the parcel delivered and received by me but obviously I was not present when it was handed to the receptionist.Well, they'd need evidence that you personally received It, so they've put themselves In a no win situation.
(11-12-2022, 11:03 AM)Yung_ssav Wrote: Whether it was signed or not im unsure but on the website it makes no mention of signature and if there is one it will likely be receptionist or driverIf It was the receptionist who signed, It will significantly complicate the DNA.
Is there a way to check whether it was signed via dpd website.
And why would it complicate the dna so I can get a better understanding in order to refund in the future at my accom
RE: Nike double dip advice - mothered - 11-12-2022
(11-12-2022, 11:23 AM)Yung_ssav Wrote: Is there a way to check whether it was signed via dpd website.Disregard relying on the website for signatures - It doesn't always represent the carrier's Internal records with signed goods.
(11-12-2022, 11:23 AM)Yung_ssav Wrote: And why would it complicate the dna so I can get a better understanding in order to refund in the future at my accomIf an Investigation Is opened and the signature Is cross-checked and Identified that It belongs to the receptionist, It will confirm receipt of goods, hence the claim will be declined.
RE: Nike double dip advice - Yung_ssav - 11-12-2022
(11-12-2022, 11:33 AM)mothered Wrote:(11-12-2022, 11:23 AM)Yung_ssav Wrote: Is there a way to check whether it was signed via dpd website.Disregard relying on the website for signatures - It doesn't always represent the carrier's Internal records with signed goods.
(11-12-2022, 11:23 AM)Yung_ssav Wrote: And why would it complicate the dna so I can get a better understanding in order to refund in the future at my accomIf an Investigation Is opened and the signature Is cross-checked and Identified that It belongs to the receptionist, It will confirm receipt of goods, hence the claim will be declined.
I managed to refund with no investigation
I was given an option by the rep to either investigate with dpd, receive a refund or attempt re delivery.
I just made sure to sound as humane as possible with the language and phrasing I used on the chat and she was swift to mention refund