(09-11-2022, 10:51 AM)mothered Wrote:

(09-11-2022, 08:08 AM)Ordnael92 Wrote: I'd say this is a cease-and-desist warning.

No It Isn't, a C&D Is a lot more serious.

The letter states to stop your actions Immediately - there and then. If you Ignore It and repeatedly SE In the same fashion, the company's legal representatives may pursue litigation.

(09-11-2022, 11:16 AM)Jaccmcmcnn Wrote: So I just take the L and return i guess?

Quote:We looked into your order **** that you had previously reported as lost. The carrier of this order has confirmed the complete shipment was delivered to you.

(09-11-2022, 11:53 AM)mothered Wrote:

(09-11-2022, 11:16 AM)Jaccmcmcnn Wrote: So I just take the L and return i guess?

In terms of their comment below, yes It was delivered to you namely your address, but you did not receive the package - It was dumped on your porch available to anyone to take It.

Quote:We looked into your order **** that you had previously reported as lost. The carrier of this order has confirmed the complete shipment was delivered to you.

Tell them to provide evidence of the package personally handed to you.

(09-11-2022, 12:29 PM)Jaccmcmcnn Wrote:

(09-11-2022, 11:53 AM)mothered Wrote:

(09-11-2022, 11:16 AM)Jaccmcmcnn Wrote: So I just take the L and return i guess?

In terms of their comment below, yes It was delivered to you namely your address, but you did not receive the package - It was dumped on your porch available to anyone to take It.

Quote:We looked into your order **** that you had previously reported as lost. The carrier of this order has confirmed the complete shipment was delivered to you.

Tell them to provide evidence of the package personally handed to you.

Doesn't this put me at risk of being banned, and possibly not able to return if neccesary?

(09-11-2022, 04:11 PM)mothered Wrote:

(09-11-2022, 12:29 PM)Jaccmcmcnn Wrote:

(09-11-2022, 11:53 AM)mothered Wrote: In terms of their comment below, yes It was delivered to you namely your address, but you did not receive the package - It was dumped on your porch available to anyone to take It.

Tell them to provide evidence of the package personally handed to you.

Doesn't this put me at risk of being banned, and possibly not able to return if neccesary?

How so?

(09-12-2022, 03:43 AM)Jaccmcmcnn Wrote:

(09-11-2022, 04:11 PM)mothered Wrote:

(09-11-2022, 12:29 PM)Jaccmcmcnn Wrote: Doesn't this put me at risk of being banned, and possibly not able to return if neccesary?

How so?

When they said "If this problem continues, we may not allow you to buy on our store "

(09-11-2022, 11:53 AM)mothered Wrote: Tell them to provide evidence of the package personally handed to you.

(09-12-2022, 04:07 AM)mothered Wrote:

(09-12-2022, 03:43 AM)Jaccmcmcnn Wrote:

(09-11-2022, 04:11 PM)mothered Wrote: How so?

When they said "If this problem continues, we may not allow you to buy on our store "

That relates to subsequent purchases and refunds, hence It has no relevance to my post you've queried:

(09-11-2022, 11:53 AM)mothered Wrote: Tell them to provide evidence of the package personally handed to you.

(09-12-2022, 04:13 AM)Jaccmcmcnn Wrote:

(09-12-2022, 04:07 AM)mothered Wrote:

(09-12-2022, 03:43 AM)Jaccmcmcnn Wrote: When they said "If this problem continues, we may not allow you to buy on our store "

That relates to subsequent purchases and refunds, hence It has no relevance to my post you've queried:

(09-11-2022, 11:53 AM)mothered Wrote: Tell them to provide evidence of the package personally handed to you.

right, I'll let you know their response.

(09-12-2022, 11:27 AM)Jaccmcmcnn Wrote: They want a statutory declaration for non receipt of items.