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Refunding - Printable Version

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RE: Refunding - mothered - 08-13-2022

(08-13-2022, 12:21 PM)monkey123. Wrote: The first package has 3 items they are packaged in different plastic bags.
In that case, It's extremely unlikely that three Items Individually wrapped contained a bad odour.


RE: Refunding - monkey123. - 08-13-2022

(08-13-2022, 12:39 PM)mothered Wrote:
(08-13-2022, 12:21 PM)monkey123. Wrote: The first package has 3 items they are packaged in different plastic bags.
In that case, It's extremely unlikely that three Items Individually wrapped contained a bad odour.
Are there any other methods that could work since the clothes weigh more then 120g


RE: Refunding - wdihuwuhidhuw - 08-13-2022

Similar situation happened to me (in the sense that a single order was shipped in multiple packages).
I think the best option for you is to ensure you don't have to pick up the package coming from the UK, such that you are able to DNA it and obtain a partial refund.
You can then honour their return policy (30 days, change of mind) , and return the other packages that you can't DNA due to the method of delivery/colllection.
Or if you're feeling ambitious and want to keep those items, you could try something else...


RE: Refunding - Kyle Morris - 08-13-2022

If u have order number so u can claim it for return to website


RE: Refunding - mothered - 08-13-2022

(08-13-2022, 12:55 PM)monkey123. Wrote: Are there any other methods that could work since the clothes weigh more then 120g
I realize the DNA Is out of the question, but If you're planning to SE the lot, It's the only option.

Otherwise return them for a legit refund, reorder on a different account and have the package delivered to an address where It can be physically accepted. The DNA can be used thereafter.