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+--- Thread: Any recent Apple EB SEing? (/Thread-Any-recent-Apple-EB-SEing)
RE: Any recent Apple EB SEing? - mothered - 06-16-2022
(06-15-2022, 08:43 PM)wideputin Wrote:Be sure to forward the police officer's response to Apple.(06-15-2022, 05:10 PM)mothered Wrote:Correct.(06-15-2022, 01:52 PM)wideputin Wrote: So I should say that the police is unable to provide a copy?^ Precisely.
Just to confirm things, your comment below relates to the police officer's response, correct?
Quote:They said they wouldn’t be investigating and there’s nothing they can do. Nothing else.
RE: Any recent Apple EB SEing? - wideputin - 06-16-2022
(06-16-2022, 02:39 AM)mothered Wrote:They replied with this:(06-15-2022, 08:43 PM)wideputin Wrote:Be sure to forward the police officer's response to Apple.(06-15-2022, 05:10 PM)mothered Wrote: ^ Precisely.Correct.
Just to confirm things, your comment below relates to the police officer's response, correct?
“The police is expected to cooperate in these situations and provide the hard copy police report.
We require that report to investigte this further.” Should I still screenshot the police reply?
RE: Any recent Apple EB SEing? - mothered - 06-16-2022
(06-16-2022, 11:27 AM)wideputin Wrote: They replied with this:They're failing to realize that the police Is refusing to comply for all the right reasons - which Is no fault of your own.
“The police is expected to cooperate in these situations and provide the hard copy police report.
We require that report to investigte this further.”
Tell them to stop hassling you about an Incident that's beyond your control, and to contact the police directly. They can both sort It out between themselves.
(06-16-2022, 11:27 AM)wideputin Wrote: Should I still screenshot the police reply?Absolutely, I thought you already did.
RE: Any recent Apple EB SEing? - wideputin - 06-16-2022
(06-16-2022, 12:23 PM)mothered Wrote:Should I also threaten to contact my bank for a chargeback?(06-16-2022, 11:27 AM)wideputin Wrote: They replied with this:They're failing to realize that the police Is refusing to comply for all the right reasons - which Is no fault of your own.
“The police is expected to cooperate in these situations and provide the hard copy police report.
We require that report to investigte this further.”
Tell them to stop hassling you about an Incident that's beyond your control, and to contact the police directly. They can both sort It out between themselves.
(06-16-2022, 11:27 AM)wideputin Wrote: Should I still screenshot the police reply?Absolutely, I thought you already did.
RE: Any recent Apple EB SEing? - mothered - 06-16-2022
(06-16-2022, 12:30 PM)wideputin Wrote: Should I also threaten to contact my bank for a chargeback?No.
They may dismiss your claim and ask you to deal with your bank.
RE: Any recent Apple EB SEing? - Nabeshin - 06-16-2022
(06-16-2022, 12:30 PM)wideputin Wrote:(06-16-2022, 12:23 PM)mothered Wrote:Should I also threaten to contact my bank for a chargeback?(06-16-2022, 11:27 AM)wideputin Wrote: They replied with this:They're failing to realize that the police Is refusing to comply for all the right reasons - which Is no fault of your own.
“The police is expected to cooperate in these situations and provide the hard copy police report.
We require that report to investigte this further.”
Tell them to stop hassling you about an Incident that's beyond your control, and to contact the police directly. They can both sort It out between themselves.
(06-16-2022, 11:27 AM)wideputin Wrote: Should I still screenshot the police reply?Absolutely, I thought you already did.
You could, instead, tell them you're gonna open a police report against Apple if they don't release your funds right away
RE: Any recent Apple EB SEing? - wideputin - 06-16-2022
(06-16-2022, 12:47 PM)mothered Wrote:I just got a repeated response of: “We need a hard copy from the police to continue with the investigation. We can’t accept an online statement.”(06-16-2022, 12:30 PM)wideputin Wrote: Should I also threaten to contact my bank for a chargeback?No.
They may dismiss your claim and ask you to deal with your bank.
I want to bash my head against the wall.
RE: Any recent Apple EB SEing? - mothered - 06-16-2022
(06-16-2022, 04:03 PM)wideputin Wrote: I just got a repeated response of: “We need a hard copy from the police to continue with the investigation. We can’t accept an online statement.”Did you mention this?
(06-16-2022, 12:23 PM)mothered Wrote: Tell them to stop hassling you about an Incident that's beyond your control, and to contact the police directly. They can both sort It out between themselves.
Also, was the reply from the police forwarded to them?
RE: Any recent Apple EB SEing? - wideputin - 06-16-2022
(06-16-2022, 04:44 PM)mothered Wrote:I sent a screenshot of the entire email. And I did mention what you advised.(06-16-2022, 04:03 PM)wideputin Wrote: I just got a repeated response of: “We need a hard copy from the police to continue with the investigation. We can’t accept an online statement.”Did you mention this?
(06-16-2022, 12:23 PM)mothered Wrote: Tell them to stop hassling you about an Incident that's beyond your control, and to contact the police directly. They can both sort It out between themselves.
Also, was the reply from the police forwarded to them?
RE: Any recent Apple EB SEing? - mothered - 06-16-2022
(06-16-2022, 04:55 PM)wideputin Wrote: I sent a screenshot of the entire email. And I did mention what you advised.They're completely Ignoring the police officer's Incapacity to provide the report.
Request your claim be escalated on the above grounds.