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+--- Thread: MyProtein refund tips (/Thread-MyProtein-refund-tips)
RE: MyProtein refund tips - pxl_rip - 05-30-2022
(05-27-2022, 10:28 AM)faxten Wrote: Hello dear sinister.li members.
I'm seeking for assistance, tips or tricks on how to successfully get a refund from MyProtein. I've had legit orders on MyProtein before, about 7-8 orders before.
I just placed an order for 55€ on myprotein.lt (Lithuanian domain).
What would be the best method on getting a refund? I've ordered 2.5KG protein powder only. Maybe I could just tell them that I felt really sick after consuming their product, or maybe I could combine for example: broken package with "spilled" product and despite that I still tried the protein and It was disgusting and felt really bad afterwards? If you could help me please!
Thank you so much.
Best regards,
faxten
First of all sorry for my english.
I do not order from myprotein for a while but some years ago i always stored empty bags of protein.
When the package arrived i make a small tamper in the box, a little cut in a empty bag and spill just a little protein in the box. I used to contact them and when they asked for pictures i sent to them abd with a good camera angle the spilled content seemed a lot more and obviusly a danger for health since the remaining proteins were opened to air within a shipping cardbox in transit so absolutely not suitable to consumption. They always offered refund, even on repeated order.
As I said this was about 3-4 years ago.
RE: MyProtein refund tips - faxten - 05-30-2022
(05-30-2022, 12:00 PM)pxl_rip Wrote:(05-27-2022, 10:28 AM)faxten Wrote: Hello dear sinister.li members.
I'm seeking for assistance, tips or tricks on how to successfully get a refund from MyProtein. I've had legit orders on MyProtein before, about 7-8 orders before.
I just placed an order for 55€ on myprotein.lt (Lithuanian domain).
What would be the best method on getting a refund? I've ordered 2.5KG protein powder only. Maybe I could just tell them that I felt really sick after consuming their product, or maybe I could combine for example: broken package with "spilled" product and despite that I still tried the protein and It was disgusting and felt really bad afterwards? If you could help me please!
Thank you so much.
Best regards,
faxten
First of all sorry for my english.
I do not order from myprotein for a while but some years ago i always stored empty bags of protein.
When the package arrived i make a small tamper in the box, a little cut in a empty bag and spill just a little protein in the box. I used to contact them and when they asked for pictures i sent to them abd with a good camera angle the spilled content seemed a lot more and obviusly a danger for health since the remaining proteins were opened to air within a shipping cardbox in transit so absolutely not suitable to consumption. They always offered refund, even on repeated order.
As I said this was about 3-4 years ago.
Thank you for this valuable information! I will try to spill some protein in the box and hopefully it will work.
RE: MyProtein refund tips - westkous - 05-30-2022
i tried the spilled trick once. it worked for me. sometimes i change the expencive items with other cheap items, they have on their shop and tell them i got the wrong package. every 3-4 package i fake an issue.
RE: MyProtein refund tips - faxten - 05-31-2022
Just received the package, submitted my ticket on MyProtein website. We'll see how it goes!
RE: MyProtein refund tips - K03NT3S31N - 06-01-2022
(05-31-2022, 11:13 AM)faxten Wrote: Just received the package, submitted my ticket on MyProtein website. We'll see how it goes!Which method did you choose for your SE?
RE: MyProtein refund tips - faxten - 06-02-2022
(06-01-2022, 06:18 PM)K03NT3S31N Wrote:(05-31-2022, 11:13 AM)faxten Wrote: Just received the package, submitted my ticket on MyProtein website. We'll see how it goes!Which method did you choose for your SE?
I chose split package method with spilled product in the box.
------------------------------------------------------------------
@mothered @K03NT3S31N
Update on my SE
First email received 2 days ago: They told me that I should send a picture of the package and its spilled content, I sent it.
Email from today: They told me that they're very sorry about the inconvenience and will reship the product. They mentioned that I should receive an email about reshipment confirmation and new tracking ID.
I asked them If I could receive refund instead of reshipment, and if not I will accept the reshipment, either way it's a W situation
So I guess it succeeded, thank you all very much for help!
Do you perhaps know how often I can perform this type of SE again? Maybe after every 2-3 legit orders?
Thank you for valuable information.
Best regards,
faxten
RE: MyProtein refund tips - K03NT3S31N - 06-02-2022
(06-02-2022, 10:43 AM)faxten Wrote: @mothered @K03NT3S31N
Update on my SE
First email received 2 days ago: They told me that I should send a picture of the package and its spilled content, I sent it.
Email from today: They told me that they're very sorry about the inconvenience and will reship the product. They mentioned that I should receive an email about reshipment confirmation and new tracking ID.
I asked them If I could receive refund instead of reshipment, and if not I will accept the reshipment, either way it's a W situation
So I guess it succeeded, thank you all very much for help!
Do you perhaps know how often I can perform this type of SE again? Maybe after every 2-3 legit orders?
Thank you for valuable information.
Best regards,
faxten
Well done indeed. I wouldn't use the same method again as the previous SE. If so, I would make some legit orders in between. Congrats!
RE: MyProtein refund tips - mothered - 06-02-2022
(06-02-2022, 10:43 AM)faxten Wrote: So I guess it succeededIt certainly did.
A job well done Indeed.
(06-02-2022, 10:43 AM)faxten Wrote: Do you perhaps know how often I can perform this type of SE again? Maybe after every 2-3 legit orders?Correct.
Perform the legit purchases, and hit another SE around 2-3 weeks afterwards.
RE: MyProtein refund tips - faxten - 06-02-2022
(06-02-2022, 12:57 PM)mothered Wrote:Thank you <3 Will try again in couple months(06-02-2022, 10:43 AM)faxten Wrote: So I guess it succeededIt certainly did.
A job well done Indeed.
(06-02-2022, 10:43 AM)faxten Wrote: Do you perhaps know how often I can perform this type of SE again? Maybe after every 2-3 legit orders?Correct.
Perform the legit purchases, and hit another SE around 2-3 weeks afterwards.
RE: MyProtein refund tips - mothered - 06-02-2022
(06-02-2022, 01:57 PM)faxten Wrote:You're most welcome.(06-02-2022, 12:57 PM)mothered Wrote:Thank you <3 Will try again in couple months(06-02-2022, 10:43 AM)faxten Wrote: So I guess it succeededIt certainly did.
A job well done Indeed.
(06-02-2022, 10:43 AM)faxten Wrote: Do you perhaps know how often I can perform this type of SE again? Maybe after every 2-3 legit orders?Correct.
Perform the legit purchases, and hit another SE around 2-3 weeks afterwards.