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Lenovo legion 5 pro SE - - Printable Version

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RE: Lenovo legion 5 pro SE - - mothered - 04-15-2022

(04-09-2022, 04:56 PM)freetip Wrote: Do you think my chances are better now that I am with a manager?
The claim Is being handled by senior management and going by the level of conversation, It's moving forward - which Is certainly a positive sign.

RE: Lenovo legion 5 pro SE - - freetip - 04-15-2022

(04-15-2022, 06:18 AM)mothered Wrote:
(04-09-2022, 04:56 PM)freetip Wrote: Do you think my chances are better now that I am with a manager?
The claim Is being handled by senior management and going by the level of conversation, It's moving forward - which Is certainly a positive sign.

Update 15/04/2022 - a few days ago I received an email from a Case Manager for EAA (Europe, Africa and Asia), they have asked again for proof of purchase, and even though I had sent it in the past they wanted it again, so a few days later I sent the "fake Amazon invoice".

Do you think because it took me a few days to send the invoice, would it reflect bad? (It took me 3 days in total, as I have been busy)

Will they cross check this with Amazon? What are the chances of this happening?

Also I need to mention that the email from the manager was stated as:
"In order to assist us in tailoring a resolution, can you please share with us a copy of the invoice that corresponds to your purchase? "

What do you think?

Personally for me, if this SE succeeds, I need to rethink it, because it has taken 4 months so far... however if this is successfully done I am claiming a laptop worth over £1500... so let's see...

-----

all that is written it's purely fictitious and reflects usually my personal night dreams.

RE: Lenovo legion 5 pro SE - - mothered - 04-15-2022

(04-15-2022, 09:13 AM)freetip Wrote: Update 15/04/2022 - a few days ago I received an email from a Case Manager for EAA (Europe, Africa and Asia), they have asked again for proof of purchase, and even though I had sent it in the past they wanted it again
Did they mention why the POP was required again?

(04-15-2022, 09:13 AM)freetip Wrote: Do you think because it took me a few days to send the invoice, would it reflect bad? (It took me 3 days in total, as I have been busy)
Not at all.

Delays are expected due to personal commitments or otherwise, and companies are aware of It and allow time to respond.

(04-15-2022, 09:13 AM)freetip Wrote: so a few days later I sent the "fake Amazon invoice".
Will they cross check this with Amazon? What are the chances of this happening?
They may cross-check It.

I've personally experienced It a while back. I'm not suggesting It will happen, but rather the possibility certainly exists.

(04-15-2022, 09:13 AM)freetip Wrote: Also I need to mention that the email from the manager was stated as:
"In order to assist us in tailoring a resolution, can you please share with us a copy of the invoice that corresponds to your purchase? "

What do you think?
The manager Is requesting It for a reason, and not to file It away collecting dust.

Fingers crossed the reason Isn't related to verifying Its authenticity.

(04-15-2022, 09:13 AM)freetip Wrote: Personally for me, if this SE succeeds, I need to rethink it, because it has taken 4 months so far... however if this is successfully done I am claiming a laptop worth over £1500... so let's see...
The upside Is, you're now aware of what should be done the next time around when SEing under similar circumstances.

This experience will take the positive out of the negative and help Improve a few flaws In your methodology, thereby strengthen your social engineering skill set.

RE: Lenovo legion 5 pro SE - - VisstickNL - 05-10-2022

(04-15-2022, 09:13 AM)freetip Wrote:
(04-15-2022, 06:18 AM)mothered Wrote:
(04-09-2022, 04:56 PM)freetip Wrote: Do you think my chances are better now that I am with a manager?
The claim Is being handled by senior management and going by the level of conversation, It's moving forward - which Is certainly a positive sign.

Update 15/04/2022 - a few days ago I received an email from a Case Manager for EAA (Europe, Africa and Asia), they have asked again for proof of purchase, and even though I had sent it in the past they wanted it again, so a few days later I sent the "fake Amazon invoice".

Do you think because it took me a few days to send the invoice, would it reflect bad? (It took me 3 days in total, as I have been busy)

Will they cross check this with Amazon? What are the chances of this happening?

Also I need to mention that the email from the manager was stated as:
"In order to assist us in tailoring a resolution, can you please share with us a copy of the invoice that corresponds to your purchase? "

What do you think?

Personally for me, if this SE succeeds, I need to rethink it, because it has taken 4 months so far... however if this is successfully done I am claiming a laptop worth over £1500... so let's see...

-----

all that is written it's purely fictitious and reflects usually my personal night dreams.

Any updates on the laptop? Smile