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refund declined - Printable Version

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RE: refund declined - Roadman - 11-12-2020

(11-12-2020, 04:23 PM)yja13 Wrote: Hey guys,  completely forgot all about this thread my bad. So to update you, ASOS proceeded to block my account and now I can't even sign in.  The order was just a bunch of hoodies and some jeans totalling to just over £220. What makes me curious is what made them just instantly shut  me down. I've only ever SE'd asos once a couple years ago and even then that was on a different address, account and name. I am still able to dispute the transaction on paypal but i've been a bit doubtful.
Dispute them via pp!


RE: refund declined - Green314 - 11-12-2020

(11-12-2020, 04:23 PM)yja13 Wrote: Hey guys, completely forgot all about this thread my bad. So to update you, ASOS proceeded to block my account and now I can't even sign in. The order was just a bunch of hoodies and some jeans totalling to just over £220. What makes me curious is what made them just instantly shut me down. I've only ever SE'd asos once a couple years ago and even then that was on a different address, account and name. I am still able to dispute the transaction on paypal but i've been a bit doubtful.

Curious behaviour.
They have probably checked the information you used to sign up and pay on the website and somehow they ascertained you were probably a user with malicious intent toward them, it's the only thing that comes in my mind now.

What about the payment system, email, shipping address, name surname, phone number? Perhaps you've used something "compromised".


RE: refund declined - mothered - 11-13-2020

(11-12-2020, 04:23 PM)yja13 Wrote: What makes me curious is what made them just instantly shut  me down.
They would've had more than enough evidence to suggest that you falsified your claim.

If the cost of the Item Is worthy of pursuing the matter further, hit a dispute via PayPal and If that fails, perform a chargeback through your credit card provider or a bank reversal with your merchant/financial Institution.


RE: refund declined - Crumz - 11-16-2020

Wow someone actually tried Asos in NOV 2020. That site been finessed so hard back in the day that they move like little bitches now


RE: refund declined - Bobthebuilder1 - 08-07-2021

Any updates? Did you try chargeback on PayPal?