(10-08-2020, 03:56 AM)mothered Wrote:

(10-08-2020, 03:35 AM)xerophily Wrote: Paypal never said anything about which document i didnt provide.

They've stated that they requested Information from you, but you didn't provide It.

Is this correct?

(10-08-2020, 04:10 AM)xerophily Wrote:

(10-08-2020, 03:56 AM)mothered Wrote:

(10-08-2020, 03:35 AM)xerophily Wrote: Paypal never said anything about which document i didnt provide.

They've stated that they requested Information from you, but you didn't provide It.

Is this correct?

yea which is the IC3 report, i ask them why they need it instead

(10-08-2020, 04:30 AM)mothered Wrote:

(10-08-2020, 04:10 AM)xerophily Wrote:

(10-08-2020, 03:56 AM)mothered Wrote: They've stated that they requested Information from you, but you didn't provide It.

Is this correct?

yea which is the IC3 report, i ask them why they need it instead

Well, that's why your claim was declined.

What was their response to your question?

(10-08-2020, 07:15 AM)Roadman Wrote: You can still email them to reopen the dispute, no need to make a bank dispute just yet. Make an excuse such as you was waiting to receive the report that's why you couldn't submit it in time.

And yes, PayPal are known for not replying to emails.

(10-08-2020, 06:13 AM)xerophily Wrote: i replied with "i am asking to return the item since it is the wrong size can you guys please give me an explain of why i need to fill that report since the IC3 complaint is for online crime report?" that what i said which i was hoping they will be able to give me an answer of either they are going to just let me box a return or still need me to fill in the IC3 complaint

(10-08-2020, 09:31 AM)mothered Wrote:

(10-08-2020, 06:13 AM)xerophily Wrote: i replied with "i am asking to return the item since it is the wrong size can you guys please give me an explain of why i need to fill that report since the IC3 complaint is for online crime report?" that what i said which i was hoping they will be able to give me an answer of either they are going to just let me box a return or still need me to fill in the IC3 complaint

I obviously wasn't aware of this when I suggested a chargeback.

@Roadman has made some valid points just above. If PayPal refuse to comply with your request, you can lodge an appeal through their Resolution Center. This Is based on the grounds that Insufficient Information was provided when your claim was declined, so If It comes to this, be sure to have new details on hand.

(10-08-2020, 09:50 AM)xerophily Wrote: so an hour ago i just give them a message at the resolution centre about why the need the IC3 complaint and telling thme as long as they can provide me why i need the IC3 complaint i will go create a report asap. Maybe i can get away without creating a IC3 report or no i am not sure but i think it is important to restart the case first

(10-08-2020, 11:01 AM)mothered Wrote:

(10-08-2020, 09:50 AM)xerophily Wrote: so an hour ago i just give them a message at the resolution centre about why the need the IC3 complaint and telling thme as long as they can provide me why i need the IC3 complaint i will go create a report asap. Maybe i can get away without creating a IC3 report or no i am not sure but i think it is important to restart the case first

Regardless of the reason, the report Is required as part of their assessment.

If you're concerned about submitting the report, the FBI will not Investigate one-off complaints, but rather those that are repeated.

(10-08-2020, 01:08 PM)xerophily Wrote:

(10-08-2020, 11:01 AM)mothered Wrote:

(10-08-2020, 09:50 AM)xerophily Wrote: so an hour ago i just give them a message at the resolution centre about why the need the IC3 complaint and telling thme as long as they can provide me why i need the IC3 complaint i will go create a report asap. Maybe i can get away without creating a IC3 report or no i am not sure but i think it is important to restart the case first

Regardless of the reason, the report Is required as part of their assessment.

If you're concerned about submitting the report, the FBI will not Investigate one-off complaints, but rather those that are repeated.

my point of asking is not really concerning, i am trying to use this question to see if i am able to spin this without go filing a report and maybe having some better outcome