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+--- Thread: Tutorial Bose SE tutorial (/Thread-Tutorial-Bose-SE-tutorial)
RE: Bose SE tutorial - thebabayaga13 - 10-11-2020
This method does not work anymore like OP states, just tried on 2 seperate occasions and they keep telling me that , I sent rolls of tape; i insist that i did not and they're must be a mistake or that they are trying to get out of honoring my replacement, but to no avail.
RE: Bose SE tutorial - mothered - 10-12-2020
(10-11-2020, 06:16 PM)thebabayaga13 Wrote: This method does not work anymore like OP states, just tried on 2 seperate occasions and they keep telling me that , I sent rolls of tape; i insist that i did not and they're must be a mistake or that they are trying to get out of honoring my replacement, but to no avail.Did you tear and tape the box to show signs that It was consistent with tampering during transit?
RE: Bose SE tutorial - thebabayaga13 - 10-13-2020
(10-12-2020, 02:34 AM)mothered Wrote:(10-11-2020, 06:16 PM)thebabayaga13 Wrote: This method does not work anymore like OP states, just tried on 2 seperate occasions and they keep telling me that , I sent rolls of tape; i insist that i did not and they're must be a mistake or that they are trying to get out of honoring my replacement, but to no avail.Did you tear and tape the box to show signs that It was consistent with tampering during transit?
Yes i did. I also used brown tape all the way around it and then cut it open and retaped with clear tape just on top part it cut open, not a very good job either retaping it so its noticeable. They want talk to me on chat now and ask that i call customer service, not sure how to play it now. I dont want to straight up just suggest it was tampered with but how to get them to think that?
the online chat reps via text are from another country fersure.
RE: Bose SE tutorial - mothered - 10-14-2020
(10-13-2020, 08:21 PM)thebabayaga13 Wrote: They want talk to me on chat now and ask that i call customer serviceDid they state why they'd like to speak with you?
(10-13-2020, 08:21 PM)thebabayaga13 Wrote: not sure how to play it now.It depends on what the conversation Involves, Inclusive of the questions they ask.
RE: Bose SE tutorial - xerophily - 10-14-2020
(10-13-2020, 08:21 PM)thebabayaga13 Wrote:they are not going to do anything with you, mostly they are asking you to call in and ask if you really did send in the item. remember, play dum and stick with your point which is you sent it in and donnt know anything(10-12-2020, 02:34 AM)mothered Wrote:(10-11-2020, 06:16 PM)thebabayaga13 Wrote: This method does not work anymore like OP states, just tried on 2 seperate occasions and they keep telling me that , I sent rolls of tape; i insist that i did not and they're must be a mistake or that they are trying to get out of honoring my replacement, but to no avail.Did you tear and tape the box to show signs that It was consistent with tampering during transit?
Yes i did. I also used brown tape all the way around it and then cut it open and retaped with clear tape just on top part it cut open, not a very good job either retaping it so its noticeable. They want talk to me on chat now and ask that i call customer service, not sure how to play it now. I dont want to straight up just suggest it was tampered with but how to get them to think that?
the online chat reps via text are from another country fersure.
RE: Bose SE tutorial - mothered - 10-14-2020
(10-14-2020, 01:09 PM)xerophily Wrote: mostly they are asking you to call in and ask if you really did send in the item.If that's the case, then they're Indecisive, hence vulnerable to exploitation which means there's still a chance to resurrect the SE.
RE: Bose SE tutorial - joinfree - 10-14-2020
Thanks for share very nice
RE: Bose SE tutorial - thebabayaga13 - 10-14-2020
(10-14-2020, 03:35 AM)mothered Wrote:(10-13-2020, 08:21 PM)thebabayaga13 Wrote: They want talk to me on chat now and ask that i call customer serviceDid they state why they'd like to speak with you?
(10-13-2020, 08:21 PM)thebabayaga13 Wrote: not sure how to play it now.It depends on what the conversation Involves, Inclusive of the questions they ask.
No the chat rep just looked at previous messages where they told me they only received rolls of tape and i said that's not possible, the previous said he will escalate this up the chain and then i messaged back in few days later and asked for an update the last rep to speak to me on chat, just looked over it and told me to call customer service.
(10-14-2020, 01:09 PM)xerophily Wrote:(10-13-2020, 08:21 PM)thebabayaga13 Wrote:they are not going to do anything with you, mostly they are asking you to call in and ask if you really did send in the item. remember, play dum and stick with your point which is you sent it in and donnt know anything(10-12-2020, 02:34 AM)mothered Wrote: Did you tear and tape the box to show signs that It was consistent with tampering during transit?
Yes i did. I also used brown tape all the way around it and then cut it open and retaped with clear tape just on top part it cut open, not a very good job either retaping it so its noticeable. They want talk to me on chat now and ask that i call customer service, not sure how to play it now. I dont want to straight up just suggest it was tampered with but how to get them to think that?
the online chat reps via text are from another country fersure.
alright ill try it today and see what happens
RE: Bose SE tutorial - mothered - 10-15-2020
(10-14-2020, 08:21 PM)thebabayaga13 Wrote: No the chat rep just looked at previous messages where they told me they only received rolls of tape and i said that's not possible, the previous said he will escalate this up the chain and then i messaged back in few days later and asked for an update the last rep to speak to me on chat, just looked over it and told me to call customer service.
Quote:just looked over it and told me to call customer service.The upside Is that your claim Is still open, which gives opportunity for the SE to move forward and potentially succeed.
Comply with their request, by contacting customer service.
RE: Bose SE tutorial - thebabayaga13 - 10-17-2020
method dont work, called twice they wont prcoess it. Method no valid anymore.