(07-30-2020, 10:29 PM)SE.UK Wrote: Yeah sounds like a failed SE. Never create fake police reports as they will bite you in the ass.

Take the hit, I'd check with others also but you may be able to return it for a full refund. Never encountered it personally with a wrong item received though.

(07-31-2020, 04:47 AM)mothered Wrote:

(07-30-2020, 09:36 PM)riccardobruno315 Wrote: I tried as you suggested me, telling them i have covid symptoms and i could not exit from home, they told me that in anyway without the police report thy couldn't proceed, after that i told them about the urgency i had because i had no money and the phone was supposed to be a gift to my mother's birthday wich is next week, and i got the same answer can't proceed without the report

I've mentioned countless times that a claim (predominantly) cannot move forward without a police report, and this certainly confirms my statement.

That aside, you can still save the SE. Are they requesting you to email It In the form of an attachment?

(07-31-2020, 08:05 AM)riccardobruno315 Wrote:

(07-30-2020, 10:29 PM)SE.UK Wrote: Yeah sounds like a failed SE. Never create fake police reports as they will bite you in the ass.

Take the hit, I'd check with others also but you may be able to return it for a full refund. Never encountered it personally with a wrong item received though.

how would you approach the situation: asking them to return the item after i told them several times about having received a wrong item?

---

(07-31-2020, 04:47 AM)mothered Wrote:

(07-30-2020, 09:36 PM)riccardobruno315 Wrote: I tried as you suggested me, telling them i have covid symptoms and i could not exit from home, they told me that in anyway without the police report thy couldn't proceed, after that i told them about the urgency i had because i had no money and the phone was supposed to be a gift to my mother's birthday wich is next week, and i got the same answer can't proceed without the report

I've mentioned countless times that a claim (predominantly) cannot move forward without a police report, and this certainly confirms my statement.

That aside, you can still save the SE. Are they requesting you to email It In the form of an attachment?

I performed around 10 times the wrong item SE strategy with my different accounts, this is the first time they asked me for a police report. In your experience they always request you a police report for a wrong item SE?

(07-31-2020, 08:05 AM)riccardobruno315 Wrote: About the email, yes they are still requiring me to attach the document.
From what i understand during the chats and the calls, my case has been assigned to an amazon department that communicates to me only through emails, so no decision can be made by the call and chat operators

(07-31-2020, 08:05 AM)riccardobruno315 Wrote:

(07-30-2020, 10:29 PM)SE.UK Wrote: Yeah sounds like a failed SE. Never create fake police reports as they will bite you in the ass.

Take the hit, I'd check with others also but you may be able to return it for a full refund. Never encountered it personally with a wrong item received though.

how would you approach the situation: asking them to return the item after i told them several times about having received a wrong item?

---

(07-31-2020, 04:47 AM)mothered Wrote:

(07-30-2020, 09:36 PM)riccardobruno315 Wrote: I tried as you suggested me, telling them i have covid symptoms and i could not exit from home, they told me that in anyway without the police report thy couldn't proceed, after that i told them about the urgency i had because i had no money and the phone was supposed to be a gift to my mother's birthday wich is next week, and i got the same answer can't proceed without the report

I've mentioned countless times that a claim (predominantly) cannot move forward without a police report, and this certainly confirms my statement.

That aside, you can still save the SE. Are they requesting you to email It In the form of an attachment?

I performed around 10 times the wrong item SE strategy with my different accounts, this is the first time they asked me for a police report. In your experience they always request you a police report for a wrong item SE?

About the email, yes they are still requiring me to attach the document.
From what i understand during the chats and the calls, my case has been assigned to an amazon department that communicates to me only through emails, so no decision can be made by the call and chat operators

(07-31-2020, 07:32 AM)green314 Wrote:

(07-31-2020, 07:11 AM)mothered Wrote:

(07-31-2020, 07:04 AM)green314 Wrote: Are you thinking about sending them a corrupted file?? Will it work?? xD

Correct.

Through perseverance, It has a high chance of success.

If it works... 

(07-31-2020, 09:25 AM)green314 Wrote:

(07-31-2020, 08:05 AM)riccardobruno315 Wrote:

(07-30-2020, 10:29 PM)SE.UK Wrote: Yeah sounds like a failed SE. Never create fake police reports as they will bite you in the ass.

Take the hit, I'd check with others also but you may be able to return it for a full refund. Never encountered it personally with a wrong item received though.

how would you approach the situation: asking them to return the item after i told them several times about having received a wrong item?

---

(07-31-2020, 04:47 AM)mothered Wrote: I've mentioned countless times that a claim (predominantly) cannot move forward without a police report, and this certainly confirms my statement.

That aside, you can still save the SE. Are they requesting you to email It In the form of an attachment?

I performed around 10 times the wrong item SE strategy with my different accounts, this is the first time they asked me for a police report. In your experience they always request you a police report for a wrong item SE?

10 accounts? Could you please tell me more about this? Do you use drop? Virtual Credit card? 10 invented identities?

(07-31-2020, 08:05 AM)riccardobruno315 Wrote: About the email, yes they are still requiring me to attach the document.
From what i understand during the chats and the calls, my case has been assigned to an amazon department that communicates to me only through emails, so no decision can be made by the call and chat operators

Then use the Corrupted File method, I think that you have still some possibility of succeeding this SE.

(07-31-2020, 10:24 AM)paranxia Wrote:

(07-31-2020, 08:05 AM)riccardobruno315 Wrote:

(07-30-2020, 10:29 PM)SE.UK Wrote: Yeah sounds like a failed SE. Never create fake police reports as they will bite you in the ass.

Take the hit, I'd check with others also but you may be able to return it for a full refund. Never encountered it personally with a wrong item received though.

how would you approach the situation: asking them to return the item after i told them several times about having received a wrong item?

---

(07-31-2020, 04:47 AM)mothered Wrote: I've mentioned countless times that a claim (predominantly) cannot move forward without a police report, and this certainly confirms my statement.

That aside, you can still save the SE. Are they requesting you to email It In the form of an attachment?

I performed around 10 times the wrong item SE strategy with my different accounts, this is the first time they asked me for a police report. In your experience they always request you a police report for a wrong item SE?

About the email, yes they are still requiring me to attach the document.
From what i understand during the chats and the calls, my case has been assigned to an amazon department that communicates to me only through emails, so no decision can be made by the call and chat operators

they entrusted the case to the police department because they noticed that the orders on your account have a pattern ... they also asked for a photo report? however I hope you did everything under a figurehead ..

(07-31-2020, 03:56 PM)riccardobruno315 Wrote: Yesthey requested me aphoto report, but at the moment can't proceed with the SE beacause i used a fake name and can't do the police report with it

(07-31-2020, 04:23 PM)mothered Wrote:

(07-31-2020, 03:56 PM)riccardobruno315 Wrote: Yesthey requested me aphoto report, but at the moment can't proceed with the SE beacause i used a fake name and can't do the police report with it

If you're going to use the corrupted file method, you will not obtain a police report, but rather send them any file In a corrupted format.

(07-31-2020, 04:28 PM)riccardobruno315 Wrote:

(07-31-2020, 04:23 PM)mothered Wrote:

(07-31-2020, 03:56 PM)riccardobruno315 Wrote: Yesthey requested me aphoto report, but at the moment can't proceed with the SE beacause i used a fake name and can't do the police report with it

If you're going to use the corrupted file method, you will not obtain a police report, but rather send them any file In a corrupted format.

yes, checked it in your website, will try it