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+--- Thread: Currys UK Wrong Item Received? (/Thread-Currys-UK-Wrong-Item-Received)
RE: Currys UK Wrong Item Received? - mothered - 07-25-2020
(07-25-2020, 08:49 AM)thrw7878 Wrote: It is 62 grams for the SSD alone (each), the whole package comes at 91 grams (each). This is 68% difference in weight and I would assume this will be noticed at some point.You should've ordered each SSD on separate consignments.
Simply SE just the one- the likelihood of only one missing, will not raise suspicion.
(07-25-2020, 08:49 AM)thrw7878 Wrote: Say I return the packages empty and the weight does not bother them, Currys/Samsung proceed to sell those to another buyer down the line.Who's to say that the buyer (who purchased your return), didn't steal the Items?
Do they have the ability to crosscheck that I have returned these exact boxes and then come and look for their money?
That Is, did what you did by SEing the company?
(07-25-2020, 08:49 AM)thrw7878 Wrote: I can also replace the SSDs with cheaper models and box them so there will be no weight difference, and upon them being sold to the next buyer they will be more likely to assume it to be a manufacturer error (if I do a good job at resealing the boxes).This obviously Is the "sealed box method", that has a very high chance of success- provided there's no signs of tampering whatsoever.
RE: Currys UK Wrong Item Received? - Fastera - 07-25-2020
(07-25-2020, 10:18 AM)mothered Wrote: You should've ordered each SSD on separate consignments.
Simply SE just the one- the likelihood of only one missing, will not raise suspicion.
Never occurred to me to order them separately though my original plan did not require it.
(07-25-2020, 10:18 AM)mothered Wrote: Who's to say that the buyer (who purchased your return), didn't steal the Items?
That Is, did what you did by SEing the company?
Great point, never even thought about it. Thank you!
(07-25-2020, 10:18 AM)mothered Wrote: This obviously Is the "sealed box method", that has a very high chance of success- provided there's no signs of tampering whatsoever.
I am familiar with it and I have heard only good things about it hence why it intrigued me. It is certainly something I will try to do in the future.
I think I need to stick to my plan, I have worked out providing evidence and I will be contacting Currys and not Samsung (still via PayPal).
I ran through the posibilites and drew pros and cons list, seems my original idea/method has a high chance of success without requiring extra work.
Today I had a longer conversation with one of the customer service agents and I inquired about my order and why it has been delayed for almost 10 days.
He explained to me in detail what has happened and why it is taking so long, sadly it is unlikely I will receive it next week. I plan to use this in my advantage.
RE: Currys UK Wrong Item Received? - mothered - 07-25-2020
(07-25-2020, 10:54 AM)thrw7878 Wrote: I think I need to stick to my plan, I have worked out providing evidence and I will be contacting Currys and not Samsung (still via PayPal).What plan/method have you decided that you'll be ultimately using?
I ran through the posibilites and drew pros and cons list, seems my original idea/method has a high chance of success without requiring extra work.
RE: Currys UK Wrong Item Received? - Fastera - 07-25-2020
As per my original post. I will claim to have received the wrong item, more specifically wrong capacity.
RE: Currys UK Wrong Item Received? - Fastera - 08-14-2020
Sadly Currys are not able to fulfil my order. As such this SE is not successful.
I hope to try it again after the corola virus situation has cleared a bit.
Thank you all for your input and suggestions.
RE: Currys UK Wrong Item Received? - mothered - 08-14-2020
(08-14-2020, 11:08 AM)Fastera Wrote: Sadly Currys are not able to fulfil my order. As such this SE is not successful.What method did you end up using, and on what grounds did they decline your claim?
RE: Currys UK Wrong Item Received? - Fastera - 08-14-2020
(08-14-2020, 12:38 PM)mothered Wrote: What method did you end up using, and on what grounds did they decline your claim?
They were not able to fulfil my order. As in they were not able to send the product I purchased.
RE: Currys UK Wrong Item Received? - mothered - 08-15-2020
(08-14-2020, 04:51 PM)Fastera Wrote:I see.(08-14-2020, 12:38 PM)mothered Wrote: What method did you end up using, and on what grounds did they decline your claim?
They were not able to fulfil my order. As in they were not able to send the product I purchased.
Thanks for the explanation.
RE: Currys UK Wrong Item Received? - silencernebunu - 08-15-2020
@Fastera
Try Argos Will do EZ
RE: Currys UK Wrong Item Received? - mothered - 08-16-2020
(08-15-2020, 11:02 PM)silencernebunu Wrote: Try Argos Will do EZBe careful with Argos.
They have CCTV cameras In place when picking, packing and dispatching orders.