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+--- Thread: Refund (/Thread-Refund)
RE: Refund - mothered - 06-24-2020
(06-24-2020, 08:12 AM)Hora1 Wrote: So you think i Should tell them the package was completly Empty instead of just telning them the AirPods was gone. I mean i think its hard for them tp prove the AirPods was there of i email them as soon as i get t he package and tell them the seal was broken and the AirPods gone, after that i just make a police report of if have to and a compliant at the Courier?If they scan the box at the time of dispatch, then It's taken off their Inventory and marked as sold- pending delivery & receipt of goods.
Im pretty new tp this so i appreciate everyone is Willing to help! Thanks everyone!
As such, If you claim that the entire box was missing on delivery, they'll cross-check their Inventory and deem that It was In fact Included In the consignment.
Refund - Hora1 - 06-24-2020
(06-24-2020, 09:20 AM)mothered Wrote:(06-24-2020, 08:12 AM)Hora1 Wrote: So you think i Should tell them the package was completly Empty instead of just telning them the AirPods was gone. I mean i think its hard for them tp prove the AirPods was there of i email them as soon as i get t he package and tell them the seal was broken and the AirPods gone, after that i just make a police report of if have to and a compliant at the Courier?If they scan the box at the time of dispatch, then It's taken off their Inventory and marked as sold- pending delivery & receipt of goods.
Im pretty new tp this so i appreciate everyone is Willing to help! Thanks everyone!
As such, If you claim that the entire box was missing on delivery, they'll cross-check their Inventory and deem that It was In fact Included In the consignment.
And then its only tje couriers fault? So you think i Should just tell them the seal was broken and no AirPods inside the AirPods box?
RE: Refund - mothered - 06-24-2020
(06-24-2020, 09:47 AM)Hora1 Wrote: So you think i Should just tell them the seal was broken and no AirPods inside the AirPods box?I'm sifting through so many posts, hence difficult to keep track of the lot.
Who's the company you're SEing?
Refund - Hora1 - 06-24-2020
(06-24-2020, 10:07 AM)mothered Wrote:(06-24-2020, 09:47 AM)Hora1 Wrote: So you think i Should just tell them the seal was broken and no AirPods inside the AirPods box?I'm sifting through so many posts, hence difficult to keep track of the lot.
Who's the company you're SEing?
I havent choosed yet but it Will be a large swedish electronic company, have to read the terms first.
RE: Refund - Filament - 06-25-2020
(06-24-2020, 09:20 AM)mothered Wrote:(06-24-2020, 08:12 AM)Hora1 Wrote: So you think i Should tell them the package was completly Empty instead of just telning them the AirPods was gone. I mean i think its hard for them tp prove the AirPods was there of i email them as soon as i get t he package and tell them the seal was broken and the AirPods gone, after that i just make a police report of if have to and a compliant at the Courier?If they scan the box at the time of dispatch, then It's taken off their Inventory and marked as sold- pending delivery & receipt of goods.
Im pretty new tp this so i appreciate everyone is Willing to help! Thanks everyone!
As such, If you claim that the entire box was missing on delivery, they'll cross-check their Inventory and deem that It was In fact Included In the consignment.
If they ask for the empty package back (I ask because it appears to have happened in another thread), you would then box/ftid?
And this is good to know. So it's either (empty box with signs of tampering - courier fault) or (box contained empty package with no signs of tampering - manufacturer fault).
where box = shipping box and package = package containing the item.
RE: Refund - mothered - 06-25-2020
(06-25-2020, 01:56 AM)Filament Wrote: If they ask for the empty package back (I ask because it appears to have happened in another thread), you would then box/ftid?No, why would you need to box or FTID an empty package/box for a refund that has been processed?
The refund has been approved "for an Item you have at your disposal", so simply comply with their request and send the empty package/box.
Refund - Hora1 - 06-25-2020
(06-25-2020, 04:15 AM)mothered Wrote:(06-25-2020, 01:56 AM)Filament Wrote: If they ask for the empty package back (I ask because it appears to have happened in another thread), you would then box/ftid?No, why would you need to box or FTID an empty package/box for a refund that has been processed?
The refund has been approved "for an Item you have at your disposal", so simply comply with their request and send the empty package/box.
Ye thats what i thought. I Will go for the Empty package i think and if they want the Empty package i just send it back, no need ro box as i tell them i recived everything ecept the package didnt contain the hardware, right me if im wrong
Thanks for all answers and your entusiasm
(06-25-2020, 01:56 AM)Filament Wrote:(06-24-2020, 09:20 AM)mothered Wrote:(06-24-2020, 08:12 AM)Hora1 Wrote: So you think i Should tell them the package was completly Empty instead of just telning them the AirPods was gone. I mean i think its hard for them tp prove the AirPods was there of i email them as soon as i get t he package and tell them the seal was broken and the AirPods gone, after that i just make a police report of if have to and a compliant at the Courier?If they scan the box at the time of dispatch, then It's taken off their Inventory and marked as sold- pending delivery & receipt of goods.
Im pretty new tp this so i appreciate everyone is Willing to help! Thanks everyone!
As such, If you claim that the entire box was missing on delivery, they'll cross-check their Inventory and deem that It was In fact Included In the consignment.
If they ask for the empty package back (I ask because it appears to have happened in another thread), you would then box/ftid?
And this is good to know. So it's either (empty box with signs of tampering - courier fault) or (box contained empty package with no signs of tampering - manufacturer fault).
where box = shipping box and package = package containing the item.
But if i tell them i got the package but the seal was destroyed Than i guess its the couriers falt, and in Sweden we have big problem with Our Delivery companies Cuz they fuck everything up and throw their [emoji403] es in the car etc Daily. But if i tell the seal was on then its manufactures problem but i dont know what to go for.
So the broken stuff is happening often but its hard to keep the AirPods then, maybe with perfume its eazy but thats another thing for another thread i guess. Now its the AirPods haha
RE: Refund - mothered - 06-25-2020
(06-25-2020, 08:42 AM)Hora1 Wrote: I Will go for the Empty package i think and if they want the Empty package i just send it back, no need ro box as i tell them i recived everything ecept the package didnt contain the hardware, right me if im wrongI believe you're referring to the "box", and not the package- they're both different entities. The package contains the box, and the box contains the Item.
As per this thread, a refund was approved on the grounds that the box Is returned.
Quote:So I contacted them, saying The package did not contain airpods. They said that they would give me a refund, if i can send the packaging.
(06-25-2020, 08:42 AM)Hora1 Wrote: i tell them i recived everything ecept the package didnt contain the hardwareCorrect.
Refund - Hora1 - 06-25-2020
(06-25-2020, 09:11 AM)mothered Wrote:(06-25-2020, 08:42 AM)Hora1 Wrote: I Will go for the Empty package i think and if they want the Empty package i just send it back, no need ro box as i tell them i recived everything ecept the package didnt contain the hardware, right me if im wrongI believe you're referring to the "box", and not the package- they're both different entities. The package contains the box, and the box contains the Item.
As per this thread, a refund was approved on the grounds that the box Is returned.
Quote:So I contacted them, saying The package did not contain airpods. They said that they would give me a refund, if i can send the packaging.
(06-25-2020, 08:42 AM)Hora1 Wrote: i tell them i recived everything ecept the package didnt contain the hardwareCorrect.
Yeee i mean i got the package and the AirPods box, but that the box didnt contain the AirPods just the charger etc. Sorry hard with all words haha.
RE: Refund - mothered - 06-25-2020
(06-25-2020, 11:39 AM)Hora1 Wrote: Yeee i mean i got the package and the AirPods box, but that the box didnt contain the AirPods just the charger etc. Sorry hard with all words haha.No problem at all.
What you've said Is spot-on.