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Air Pods PRO - Printable Version

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+--- Thread: Air Pods PRO (/Thread-Air-Pods-PRO)

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RE: Air Pods PRO - Dec.vs - 11-11-2019

@mothered I’ve just ordered the air pods from Argos and they said it will arrive tomorrow,I have only ordered airpods and nothing else am I still able to say that the air pods were not in the box?


RE: Air Pods PRO - mothered - 11-11-2019

(11-11-2019, 12:19 AM)Dec.vs Wrote: @mothered I’ve just ordered the air pods from Argos and they said it will arrive tomorrow,I have only ordered airpods and nothing else  am I still able to say that the air pods were not in the box?

You certainly can.

The objective of the missing Item method In this case, Is to say that the "box" (and not the package) arrived empty. That Is, the contents/AirPods were missing.


RE: Air Pods PRO - Dec.vs - 11-11-2019

(11-11-2019, 03:15 AM)mothered Wrote:
(11-11-2019, 12:19 AM)Dec.vs Wrote: @mothered I’ve just ordered the air pods from Argos and they said it will arrive
tomorrow,I have only ordered airpods and nothing else  am I still able to say that the air pods were not in the box?

You certainly can.

The objective of the missing Item method In this case, Is to say that the "box" (and not the package) arrived empty. That Is, the contents/AirPods were missing.

Okay so as far as I’m concerned the parcel arrived, I opened the air pods box and there was nothing inside?


RE: Air Pods PRO - mothered - 11-11-2019

(11-11-2019, 07:32 AM)Dec.vs Wrote:
(11-11-2019, 03:15 AM)mothered Wrote:
(11-11-2019, 12:19 AM)Dec.vs Wrote: @mothered I’ve just ordered the air pods from Argos and they said it will arrive
tomorrow,I have only ordered airpods and nothing else  am I still able to say that the air pods were not in the box?

You certainly can.

The objective of the missing Item method In this case, Is to say that the "box" (and not the package) arrived empty. That Is, the contents/AirPods were missing.

Okay so as far as I’m concerned the parcel arrived, I opened the air pods box and there was nothing inside?

Spot-on. A lot of members on this board have succeeded In using this methodology.

As said, because they're so light, It will be extremely difficult to determine whether they were Included In the (delivery) consignment.


RE: Air Pods PRO - Dec.vs - 11-11-2019

@mothered SO ive just been on live chat with an Argos rep and this is what went down...

https://gyazo.com/b8eac021b2461e56741e06d4fed05d63
https://gyazo.com/0f1384b78101344fb8dd78daec5a497f
https://gyazo.com/b4d1be697d8bf11470f19c04e82fe7bd
https://gyazo.com/6fb17f3d14e5bc45547c2d08c0794497
https://gyazo.com/3e9e5a9e1ed87562deb47b0d21ddfaf8

What can i do from here? Theyre refusing to take the matter forward?
EDIT: The screenshots are in order btw if anyone can suggest anything would be a great help.


RE: Air Pods PRO - Kostolany - 11-11-2019

(11-11-2019, 06:50 PM)Dec.vs Wrote: @mothered  SO ive just been on live chat with an Argos rep and this is what went down...

https://gyazo.com/b8eac021b2461e56741e06d4fed05d63
https://gyazo.com/0f1384b78101344fb8dd78daec5a497f
https://gyazo.com/b4d1be697d8bf11470f19c04e82fe7bd
https://gyazo.com/6fb17f3d14e5bc45547c2d08c0794497
https://gyazo.com/3e9e5a9e1ed87562deb47b0d21ddfaf8

What can i do from here? Theyre refusing to take the matter forward?
EDIT: The screenshots are in order btw if anyone can suggest anything would be a great help.
Worst case: return them to them and if they ask make smth up like ur brother pranked your or some bs. Try buying them from Amazon and use the method there.


RE: Air Pods PRO - mothered - 11-12-2019

(11-11-2019, 06:50 PM)Dec.vs Wrote: @mothered  SO ive just been on live chat with an Argos rep and this is what went down...

https://gyazo.com/b8eac021b2461e56741e06d4fed05d63
https://gyazo.com/0f1384b78101344fb8dd78daec5a497f
https://gyazo.com/b4d1be697d8bf11470f19c04e82fe7bd
https://gyazo.com/6fb17f3d14e5bc45547c2d08c0794497
https://gyazo.com/3e9e5a9e1ed87562deb47b0d21ddfaf8

What can i do from here? Theyre refusing to take the matter forward?
EDIT: The screenshots are in order btw if anyone can suggest anything would be a great help.

They keep reiterating that It was sealed. You should've (Immediately) said, that both the package and seal appeared as though It was tampered with on receipt of goods, hence the Item stolen during transit.

Did you mention anything about the "seal on the box and the package being Intact" when you received the delivery?


RE: Air Pods PRO - Dec.vs - 11-12-2019

(11-12-2019, 02:59 AM)mothered Wrote:
(11-11-2019, 06:50 PM)Dec.vs Wrote: @mothered  SO ive just been on live chat with an Argos rep and this is what went down...

https://gyazo.com/b8eac021b2461e56741e06d4fed05d63
https://gyazo.com/0f1384b78101344fb8dd78daec5a497f
https://gyazo.com/b4d1be697d8bf11470f19c04e82fe7bd
https://gyazo.com/6fb17f3d14e5bc45547c2d08c0794497
https://gyazo.com/3e9e5a9e1ed87562deb47b0d21ddfaf8

What can i do from here? Theyre refusing to take the matter forward?
EDIT: The screenshots are in order btw if anyone can suggest anything would be a great help.

They keep reiterating that It was sealed. You should've (Immediately) said, that both the package and seal appeared as though It was tampered with on receipt of goods, hence the Item stolen during transit.

Did you mention anything about the "seal on the box and the package being Intact" when you received the delivery?
No i didnt mention anything to do with that, I will ring up later and say it. What else can i do?


RE: Air Pods PRO - mothered - 11-12-2019

(11-12-2019, 08:59 AM)Dec.vs Wrote:
(11-12-2019, 02:59 AM)mothered Wrote:
(11-11-2019, 06:50 PM)Dec.vs Wrote: @mothered  SO ive just been on live chat with an Argos rep and this is what went down...

https://gyazo.com/b8eac021b2461e56741e06d4fed05d63
https://gyazo.com/0f1384b78101344fb8dd78daec5a497f
https://gyazo.com/b4d1be697d8bf11470f19c04e82fe7bd
https://gyazo.com/6fb17f3d14e5bc45547c2d08c0794497
https://gyazo.com/3e9e5a9e1ed87562deb47b0d21ddfaf8

What can i do from here? Theyre refusing to take the matter forward?
EDIT: The screenshots are in order btw if anyone can suggest anything would be a great help.

They keep reiterating that It was sealed. You should've (Immediately) said, that both the package and seal appeared as though It was tampered with on receipt of goods, hence the Item stolen during transit.

Did you mention anything about the "seal on the box and the package being Intact" when you received the delivery?
No i didnt mention anything to do with that, I will ring up later and say it. What else can i do?

Just by saying that alone, Is enough to justify that the Item was not In the box when delivered.

They claim the box was sealed when dispatched from Apple and themselves, but what they fail to understand, Is that anything could've happened during transit- In this case, stolen goods.


RE: Air Pods PRO - Dec.vs - 11-12-2019

(11-12-2019, 10:38 AM)mothered Wrote:
(11-12-2019, 08:59 AM)Dec.vs Wrote:
(11-12-2019, 02:59 AM)mothered Wrote: They keep reiterating that It was sealed. You should've (Immediately) said, that both the package and seal appeared as though It was tampered with on receipt of goods, hence the Item stolen during transit.

Did you mention anything about the "seal on the box and the package being Intact" when you received the delivery?
No i didnt mention anything to do with that, I will ring up later and say it. What else can i do?

Just by saying that alone, Is enough to justify that the Item was not In the box when delivered.

They claim the box was sealed when dispatched from Apple and themselves, but what they fail to understand, Is that anything could've happened during transit- In this case, stolen goods.
Contacted them again and told them when i received it that the seal had been broken, they kept saying the same thing that when it left the store it was sealed. I said anything could of happened in transit and they kept saying they cant do anything and i need to take it to paypal. I repeatedly told them how disappointed i was and that they needed to deal with it as the product i received was not as described therefor breaking consumer rights act They kept saying they wouldnt pursue the matter and to take it up with paypal again. I put in a pyapal claim and told paypal that they wouldn't help me.

For anyone looking to SE Argos, I would advise agaisnt it they are extremely difficult to deal with and are not helpful at all.

Does anyone have any ideas on anyhing else i can do to secure this refund?