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+--- Thread: Apple empty box (/Thread-Apple-empty-box)
RE: Apple empty box - Smate27 - 07-31-2022
(07-28-2022, 10:17 PM)HEIS Wrote: @Smate27 any luck with you refund?
Absolutely none, They simply never reply to any communication, and don’t call you when they say they will, and claim that there is nowhere to escalate the claim to.
All I get from them is the generic email saying it was delivered successfully and they aren’t responsible for losses after delivery.
Any requests for proof of delivery and condition i make go unanswered.
RE: Apple empty box - mothered - 07-31-2022
(07-31-2022, 04:17 AM)Smate27 Wrote: Absolutely none, They simply never reply to any communication, and don’t call you when they say they will, and claim that there is nowhere to escalate the claim to.Are you contacting them by email or phone?
All I get from them is the generic email saying it was delivered successfully and they aren’t responsible for losses after delivery.
Any requests for proof of delivery and condition i make go unanswered.
RE: Apple empty box - EbGeeze - 07-31-2022
Has anyone actually se'da watch and kept it? Have any been "blocked"??
RE: Apple empty box - stevenadams2323 - 07-31-2022
(07-31-2022, 03:03 PM)lanslide Wrote: Has anyone actually se'da watch and kept it? Have any been "blocked"??
They can’t block an item if it’s not cellular
RE: Apple empty box - EbGeeze - 07-31-2022
(07-31-2022, 04:11 PM)stevenadams2323 Wrote:(07-31-2022, 03:03 PM)lanslide Wrote: Has anyone actually se'da watch and kept it? Have any been "blocked"??
They can’t block an item if it’s not cellular
They can't be restricted by apple in any way?
RE: Apple empty box - mothered - 08-01-2022
(07-31-2022, 05:39 PM)lanslide Wrote:The device Itself cannot be remotely blocked/bricked.(07-31-2022, 04:11 PM)stevenadams2323 Wrote:(07-31-2022, 03:03 PM)lanslide Wrote: Has anyone actually se'da watch and kept it? Have any been "blocked"??
They can’t block an item if it’s not cellular
They can't be restricted by apple in any way?
They can only block the services It connects to.
RE: Apple empty box - doktorenfradk - 08-01-2022
hey guys - trying to do an apple watch item missing, theyre asking if the strips or sealed thing was opened and they wants pictures of it, should i say it wasnt touched or it was?
RE: Apple empty box - EbGeeze - 08-01-2022
(08-01-2022, 01:54 PM)doktorenfradk Wrote: hey guys - trying to do an apple watch item missing, theyre asking if the strips or sealed thing was opened and they wants pictures of it, should i say it wasnt touched or it was?
I would just tell them that you didn't notice it before. And obviously you had to open the box to discover it was empty.
RE: Apple empty box - Smate27 - 08-02-2022
(07-31-2022, 05:22 AM)mothered Wrote:(07-31-2022, 04:17 AM)Smate27 Wrote: Absolutely none, They simply never reply to any communication, and don’t call you when they say they will, and claim that there is nowhere to escalate the claim to.Are you contacting them by email or phone?
All I get from them is the generic email saying it was delivered successfully and they aren’t responsible for losses after delivery.
Any requests for proof of delivery and condition i make go unanswered.
Attempting both however it has proved impossible to speak with the relevant department by phone (just stuck with generic CS and supervisors from wrong department) and they do not respond to my emails.
I have however just got hold of someone in the last day or so who appears to have some weight and has taken some ownership of my case, but the time I’ve had to invest into this is crazy…. more than10 hours total phone call time to Apple and in excess of 30 Emails to various departments.
RE: Apple empty box - mothered - 08-02-2022
(08-02-2022, 02:52 AM)Smate27 Wrote:I understand your frustration. Apple's customer service Is progressively getting worse.(07-31-2022, 05:22 AM)mothered Wrote:(07-31-2022, 04:17 AM)Smate27 Wrote: Absolutely none, They simply never reply to any communication, and don’t call you when they say they will, and claim that there is nowhere to escalate the claim to.Are you contacting them by email or phone?
All I get from them is the generic email saying it was delivered successfully and they aren’t responsible for losses after delivery.
Any requests for proof of delivery and condition i make go unanswered.
Attempting both however it has proved impossible to speak with the relevant department by phone (just stuck with generic CS and supervisors from wrong department) and they do not respond to my emails.
I have however just got hold of someone in the last day or so who appears to have some weight and has taken some ownership of my case, but the time I’ve had to invest into this is crazy…. more than10 hours total phone call time to Apple and in excess of 30 Emails to various departments.
The upside Is, someone has taken the responsibility to review your case.